Kelly Cadillac

I would have to say that Kelly Cadillac and Saab should be noticed for their outsatnding service and professionalism from start to finish. I purchased a 2003 Jeep Grand Cherokee Overland that was listed on be noticed for their outsatnding service and professionalism from start to finish. I purchased a 2003 Jeep Grand Cherokee Overland that was listed on ebay. First of all I could honestly say that I would NEVER have bought a vehicle without actually seeing it, however Marc Gagliardi sales rep made it happen. Marc Gagliardi was by far the most helpful and professional person that I have ever done business with. Marc Gagliardi went beyond what my expectation during this whole process. Marc Gagliardi took the time to have Mr. Kelly go on video which was sent to me via email telling me about the amount of confidence they have in that Jeep. Marc Gagliardi also made two more videos which were sent to me via email. Upon receiving the videos and viewing same it really brought my buying confidence to a higher level. Needles to say the vehicle was delivered to me and everything that was described to me was so accurate. Thanks to Marc Gagliardi, Mr.Kelly and other staff members of Kelly Cadillac and Saab for their kind service and professionlism. That was by far the best buying experience I have ever had when purchasing a vehicle. I would with great confidence by another vehicle and highly recommend this dealership to anyone who is looking to buy a car. Thank you dealer rater for giving the opportunity to send this review, Kelly Cadillac and Saab they really deserve this review. Thanks: Marc Gagliardi Mike More

This is my second vehicle purchase from Kelly Cadillac. I traded in my '07 Escalade for an '09 Escalade. With both purchases I was treated as if I were the most valued customer they had. And they continue I traded in my '07 Escalade for an '09 Escalade. With both purchases I was treated as if I were the most valued customer they had. And they continue making me feel that way whenever I stop at the dealership. Whether I'm dealing with those in the showroom, the financing dept., the women in the back offices or the service dept., everyone is friendly, helpful, polite and often humorous. There's just no better place to buy a vehicle than Kelly Cadillac. More

I recently purchased a 2010 Cadillac CTS-V from Kelly Cadillac. I did extensive research on the vehicle before my purchase and even checked another Cadillac dealership to compare a certain option fo Cadillac. I did extensive research on the vehicle before my purchase and even checked another Cadillac dealership to compare a certain option for this vehicle. The other dealership wanted substantially more for the same vehicle than Kelly and also offered me far less for my tradein vehicle. Needless to say, I purchased this vehicle from Kelly Cadillac. Everyone you deal with at Kelly, from sales to service, is very friendly, professional, and will bend over backwards to ensure that you are happy. No hard sell at this dealership. Michelle Russell did a fantastic job as my sales consultant. If you shop at Kelly Cadillac, I would definately recommend her. Kelly Cadillac is "hassle free" shopping. More

From the time you entered the dealership until the time you left, you feel like you are someone special. I was greeted at the door,introduced to Marc,my salesperson, met the Manager, and instantly felt com you left, you feel like you are someone special. I was greeted at the door,introduced to Marc,my salesperson, met the Manager, and instantly felt comfortable and at ease. I really appreciated the professionalism and the good energy exhibited by Marc. For me,my biggest worry,how to offset the hassle every consumer experiences when buying a car. Well, at this dealership, it wasn't there. Marc gave me the information and then took me over to speak to Sarah about financing. Again, Sarah showed me each and every piece of paper and at the same time she orally reviewed each. Kinda took the guesswork out of the legal process. Good Job!!! I just felt again that the dealership was trying to help me by being honest,especially when I noticed they gave me such a sweet interest rate. Altogether, this experience has been extremely positive. I shall return to buy my next Cadillac. Thanks, Guys. More

My wife and I recently bought a used van from Kelly Cadillac Saab and the service was exceptional. They valued us and listened to us. We never felt like they were taking advantage of us or being untr Cadillac Saab and the service was exceptional. They valued us and listened to us. We never felt like they were taking advantage of us or being untruthful. The price was excellent as well. I would highly recommend them to anyone! More

Everyone was very friendly and helpful. The Cadillac STS I purchased has operated perfectly since my purchase over 6 months ago. My visits to the dealer for the original purchase have always been more than I purchased has operated perfectly since my purchase over 6 months ago. My visits to the dealer for the original purchase have always been more than satisfactory and very comfortable. I also received a great deal on my purchase. More

Automotive employees always describe exactly what is going on with your car, if a problem exists...even to the point of drawing a diagram. Advice was given to me regarding length of time I had left on going on with your car, if a problem exists...even to the point of drawing a diagram. Advice was given to me regarding length of time I had left on my tires....and what to watch out for while driving if time was approaching for them to be replaced. Stickers never fail to remind me when to return for an oil change. Short wait time. Comfortable lounge...coee, bagels, soda, water, TV, and plenty of reading material!! More