Kelly Cadillac

This is my second vehicle purchase from Kelly Cadillac. I traded in my '07 Escalade for an '09 Escalade. With both purchases I was treated as if I were the most valued customer they had. And they continue I traded in my '07 Escalade for an '09 Escalade. With both purchases I was treated as if I were the most valued customer they had. And they continue making me feel that way whenever I stop at the dealership. Whether I'm dealing with those in the showroom, the financing dept., the women in the back offices or the service dept., everyone is friendly, helpful, polite and often humorous. There's just no better place to buy a vehicle than Kelly Cadillac. More

I recently purchased a 2010 Cadillac CTS-V from Kelly Cadillac. I did extensive research on the vehicle before my purchase and even checked another Cadillac dealership to compare a certain option fo Cadillac. I did extensive research on the vehicle before my purchase and even checked another Cadillac dealership to compare a certain option for this vehicle. The other dealership wanted substantially more for the same vehicle than Kelly and also offered me far less for my tradein vehicle. Needless to say, I purchased this vehicle from Kelly Cadillac. Everyone you deal with at Kelly, from sales to service, is very friendly, professional, and will bend over backwards to ensure that you are happy. No hard sell at this dealership. Michelle Russell did a fantastic job as my sales consultant. If you shop at Kelly Cadillac, I would definately recommend her. Kelly Cadillac is "hassle free" shopping. More

From the time you entered the dealership until the time you left, you feel like you are someone special. I was greeted at the door,introduced to Marc,my salesperson, met the Manager, and instantly felt com you left, you feel like you are someone special. I was greeted at the door,introduced to Marc,my salesperson, met the Manager, and instantly felt comfortable and at ease. I really appreciated the professionalism and the good energy exhibited by Marc. For me,my biggest worry,how to offset the hassle every consumer experiences when buying a car. Well, at this dealership, it wasn't there. Marc gave me the information and then took me over to speak to Sarah about financing. Again, Sarah showed me each and every piece of paper and at the same time she orally reviewed each. Kinda took the guesswork out of the legal process. Good Job!!! I just felt again that the dealership was trying to help me by being honest,especially when I noticed they gave me such a sweet interest rate. Altogether, this experience has been extremely positive. I shall return to buy my next Cadillac. Thanks, Guys. More

My wife and I recently bought a used van from Kelly Cadillac Saab and the service was exceptional. They valued us and listened to us. We never felt like they were taking advantage of us or being untr Cadillac Saab and the service was exceptional. They valued us and listened to us. We never felt like they were taking advantage of us or being untruthful. The price was excellent as well. I would highly recommend them to anyone! More

Everyone was very friendly and helpful. The Cadillac STS I purchased has operated perfectly since my purchase over 6 months ago. My visits to the dealer for the original purchase have always been more than I purchased has operated perfectly since my purchase over 6 months ago. My visits to the dealer for the original purchase have always been more than satisfactory and very comfortable. I also received a great deal on my purchase. More

Friendly, reasonable prices, regularly provide coupons for service specials and invitations for events. I was introduced to the owner on the first visit and the difference in professionalism and custom for service specials and invitations for events. I was introduced to the owner on the first visit and the difference in professionalism and customer service was a night and day improvement over the local Audi dealer. Nice seating area with free coffee and bagels for service visits. More

By far, the best service employees I have dealt with in my forty years of driving. They always explain what is going on with your car when a problem occurs..even drawing diagrams. Expert advice given as my forty years of driving. They always explain what is going on with your car when a problem occurs..even drawing diagrams. Expert advice given as to when tires will need to be replaced. Reccommended oil change mileage notices always included in new stickers. Short wait time. Excellent customer service...always thank me or their service via email. Very comfortable lounge...coffee, water, soda, bagels, and plenty of reading material!! More

Automotive employees always describe exactly what is going on with your car, if a problem exists...even to the point of drawing a diagram. Advice was given to me regarding length of time I had left on going on with your car, if a problem exists...even to the point of drawing a diagram. Advice was given to me regarding length of time I had left on my tires....and what to watch out for while driving if time was approaching for them to be replaced. Stickers never fail to remind me when to return for an oil change. Short wait time. Comfortable lounge...coee, bagels, soda, water, TV, and plenty of reading material!! More

Dealership works hard to ensure customer satisfaction. I Dealership works hard to ensure customer satisfaction. I have been going to this dealership for many years and have never had a bad exexperience or Dealership works hard to ensure customer satisfaction. I have been going to this dealership for many years and have never had a bad exexperience or a problem that was not corrected. I will continue to visit this dealership whenever service is required on my vehicle. More

I purchased a used Chevrolet Impala from Kelly Cadillac. I purchased this car on-line, sight un-seen. When I recieved this car, it was exactly as they discribed it to me. The dealership contacted the ship I purchased this car on-line, sight un-seen. When I recieved this car, it was exactly as they discribed it to me. The dealership contacted the shipper and the car was delievered without incident. The entire purchase on this car was GREAT! I would highly recommend this Dealership to anyone. Roger Call Sturgis, South Dakota More