Kelly Cadillac

Everyone was very friendly and went out of their way to make me a completely satisfied customer. They didn't have the car I wanted in stock but they found one at another dealership and we made the deal the make me a completely satisfied customer. They didn't have the car I wanted in stock but they found one at another dealership and we made the deal the same day. It was great doing business with Kelly Cadillac. Glenn Shaffer More

When I called to make an appt., the voice was very pleasant and knew the answers to my questions, as well as the cost estimate and how soon I could be booked in (the next day). When I arrived with my pleasant and knew the answers to my questions, as well as the cost estimate and how soon I could be booked in (the next day). When I arrived with my car, I was waarmly greeted and personally shown the waiting room. In a half hour the man came in to tell me it was a simple repair and it was all done, that the car was now in the wash line. When my car was returned to me it was very clean, even the wheel spokes which had been very dirty. They warmly waved goodbye to me. And the cost was $20 under the estimate! I had never been to Kelly before, but i am sold. More

There attention to detail and customer service is second to none. This dealership is very impressive inside and out and the people are very nice. Buying a vehicle is a nerve racking experiance but with peo to none. This dealership is very impressive inside and out and the people are very nice. Buying a vehicle is a nerve racking experiance but with people like Kelly Cadillac it turned out to be a really good day. When you hear there is nothing like a Cadillac "it's true".. More

Wow, in todays world it is hard to believe a buisness remembers customer service is important and really does matter. Kelly Cadillac is extremly friendly and attentive to the customer. I had an excelle remembers customer service is important and really does matter. Kelly Cadillac is extremly friendly and attentive to the customer. I had an excellent experience at this dealership and would highly recomend Kelly Cadillac. More

Mark resolved bothersome and puzzling vibration in car. One of four tires replaced two months earlier (by a tire dealer)was not seeded correctly...even after I had taken the car back to the tire dealer a s One of four tires replaced two months earlier (by a tire dealer)was not seeded correctly...even after I had taken the car back to the tire dealer a second time for the vibration. As soon as the tire was removed and mounted correctly, my SAAB ride was as smooth as ever. THANK YOU! More

I have to say a HUGE thank you for the wonderful group at Kelly Cadillac. Michelle our salesperson was knowledgeable and very fun to work with. She knew a lot about the company and product she represented. M Kelly Cadillac. Michelle our salesperson was knowledgeable and very fun to work with. She knew a lot about the company and product she represented. Michelle Russell did a wonderful job! We loved this experience and can't wait to recommend Kelly Cadillac to our friends and family. More

Thank you to Marc Gagliardi and Sarah for finding my DREAM CAR. I had called Kelly Cadillac and asked if he would find a WHITE SRX with navigation for me. To say that Marc works with you, is an understa DREAM CAR. I had called Kelly Cadillac and asked if he would find a WHITE SRX with navigation for me. To say that Marc works with you, is an understatement. He goes above and beyond.It's more then just selling a car, it's about his sincere desire to make sure you are completely satisfied. I LOVE LOVE MY CAR!!!! Thank you to everyone at Kelly. I look forward to being part of the Kelly Cadillac family. Esther More

I have been having my 2006 Cadillac DTS serviced at Kelly Cadillac Saab since it was new. They have always been courteous and helpful starting with their assistance to my son who purchased the car for us fro Cadillac Saab since it was new. They have always been courteous and helpful starting with their assistance to my son who purchased the car for us from Houston, TX. Recently I had a problem with the tire pressure monitoring system. Craig realized that there was and upgrade and offered to install it as a Good Will effort since I had just gone over the warranty mileage. Everyone, and especially Craig, make you feel like one of the family from the bagels and coffee in the waiting room to their warm greeting and concern for your time. And they are technically savvy. Although my warranty has run out, I will probably continue making the long drive to Kelly Cadillac Saab to continue to experience this superior service. More

These folks came highly recommended by a close family friend and rightly so. They were fabulous to work with. I knew when I walked into the dealership that I wanted a car. I wish I knew then though wh friend and rightly so. They were fabulous to work with. I knew when I walked into the dealership that I wanted a car. I wish I knew then though what I know now. I could probably have got the car for less had I been better armed with more information. However that is my fault, not theirs. I paid cash for the car, a car that just had arrived on the lot that day and other than the base, wholesale price they had no investment in. That said, I am absolutely in love with my car. At the ripe age of nearly 46, I have my dream car finally. I have wanted a cadillac since I was in my last year of optometry school, 20 years ago. It makes me feel like a responsible, mature woman who can take on the world. Because of this dealer's fabulous reputation and the fact that I am every dealership's dream customer, I just KNOW that the wonderful folks at Kelly Cadillac are going to TREAT ME LIKE A QUEEN and TAKE VERY VERY GOOD CARE OF ME AND MY CTS!!!! This wonderful dealership and its people have spoiled me forever. I will probably now ALWAYS buy Cadillacs, and buy them NEW, and buy them with EVERY BELL AND WHISTLE. A HUGE thanks for such a pleasant and awesome buying experience, especially to Michelle Russell and Bill Duck for his patient and thorough explanation of my car's features. More

THE GUYS AT KELLY CADILLAC WERE GREAT. VERY FRIENDLY, HELPFUL AND MOST OF IMPORTANT OF ALL HONEST. I WOULD DEFINITELY RECOMMEND THIS DEALERSHIP TO ANYONE LOOKING TO PURCHASE A NEW CADILLAC. THEIR SERVI HELPFUL AND MOST OF IMPORTANT OF ALL HONEST. I WOULD DEFINITELY RECOMMEND THIS DEALERSHIP TO ANYONE LOOKING TO PURCHASE A NEW CADILLAC. THEIR SERVICE DEPARTMENT IS ALSO VERY GOOD AND HELPFUL. I HAVE NO COMPLAINTS. More