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Kelly Cadillac
Lancaster, PA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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We are please to give a rating because of the courteous service received by our salesperson, Howard Solodky. In addition, we met Mr Kelly, who was very friendly and personable. In handling the financia service received by our salesperson, Howard Solodky. In addition, we met Mr Kelly, who was very friendly and personable. In handling the financial process, we were engaged in paperwork with Sarah Denton and Glenn Davis. They were very helpful and hospitable. Buying a car at Kelly Cadillac was a pleasant experience. We felt confident that we made a great purchase there! Thanks for asking, David & Sylvia Weit More
Everyone at the dealership was very helpful and friendly. Everyone at the dealership was very helpful and friendly. Julie took the time to explain everything to us in detail. She is a terrific salesperson, w Everyone at the dealership was very helpful and friendly. Julie took the time to explain everything to us in detail. She is a terrific salesperson, who knew the vehicle inside and out. She took us through every aspect of the SRX and it's many features. She made sure we understood all about it. She went above and beyond, even setting up our preferences and helping with the Onstar account. It doesn't get any better than that. Thanks Julie!! Glenn did a great job handling the paperwork, going over all the forms in detail and he made it quick and easy. We also met Allen, the sales manager who gave us a great deal on our trade; Geoff Kelley, the owner; and Lynn Yoder, the service manager. Everyone we met on the staff was very pleasant and courteous. We would highly recommend Kelly Cadillac to anyone. It's the BEST car buying experience we've ever had. We love our new SRX... More
Pleasant people, nice dealership, satisfied with my vehicle. Was not sure what to expect walking in, and I am very happy I did! Although, a short warranty would have been nice. vehicle. Was not sure what to expect walking in, and I am very happy I did! Although, a short warranty would have been nice. More
A Cadiallac CTS has been my dream car for several years. Last weekend my husband and I decided to take one for a spin and it was love at first sight! Marc Gagliardi greeted us with professionalism, kindnes Last weekend my husband and I decided to take one for a spin and it was love at first sight! Marc Gagliardi greeted us with professionalism, kindness and patience as I explained exactly what I was looking for in the car. We test drove 2 models, the sedan and the coupe and his level of knowledge was the best I've ever seen in a salesman for a car dealer. He made the process smooth, exciting and enjoyable. I picked up my new car on Tuesday and Marc greeted me with a huge smile, a handshake of congratulations and enthusiasm for my excitment. Not only did Marc make my dream come true, but he has in me, a customer for life! Thank you Marc!!! More
Julie was one of the best car sales associates we have met in the several years. She knows her product COMPLETELY and is a friendly person. She was most informative while selling us the car and extremel met in the several years. She knows her product COMPLETELY and is a friendly person. She was most informative while selling us the car and extremely thorough when we took delivery. She went above and beyond to make sure the settings were made to my preference, explained in detail all the features of the vehicle and sure makes me feel like I can call her anytime I have a question. In addition to Julie, we received friendly greetings from the manager and other employees in the showroom. The paperwork was efficiently handled by Glenn Davis. The whole dealership is clean and modern and easy to access off the highway. I could not be happier with my new SRX! More
I have had few service experiences in my life that equaled my experience at Kelly. From the initial phone call to the first meeting, and ultimately the purchase experience, every step was handled prof equaled my experience at Kelly. From the initial phone call to the first meeting, and ultimately the purchase experience, every step was handled professionally, expediantly, and with a personal touch rarely encountered today. Their follow up to the sale has been nothing short of impressive. I received a call from both my sales consultant and the dealer owner, Jeff Kelly, inquiring as to my satisfaction with my car, the dealership, and the experience. I AM VERY impressed. More
I called this dealership last Saturday because my Saturn Outlook broke down in Lancaster, which is over 50 miles from my house. I spoke to Graham who was more than helpful even though the Service Dept was Outlook broke down in Lancaster, which is over 50 miles from my house. I spoke to Graham who was more than helpful even though the Service Dept was closing in a half an hour. When we arrived, we were informed that Enterprise Rent a Car was closed and we did't know what to do. Graham then said he would give us a car free of charge to drive while ours was being repaired. Not only did he give us a car to drive, he gave us a 2012 CTS-Sweet! my husband and I fell in love with the Cadillac. When I spoke to Graham on Monday, we talked about what was wrong with my car and I expressed an interest in having a salesperson call me. This is where Julie Gardner came into the picture. I spoke with her Monday night, Tuesday we told her exactly what we wanted and they didn't have it on their lot. They located what we found and this is Thursday and I already have my new car! Great service from beginning to end. I will never buy a car anywhere else! More
Howard had the car I wanted at the price I was willing to pay. He worked a week with me to make it happen. I am more than satisfied. pay. He worked a week with me to make it happen. I am more than satisfied. More
This dealership was very kind and coutious throughout the whole process, enjoyed doing business with them and looking forward on future endeavors, thank you Kelly Cadilac. whole process, enjoyed doing business with them and looking forward on future endeavors, thank you Kelly Cadilac. More
I WORKED WITH SEVERAL DEALERS TO BUY A NEW CAR AND THEN I WENT TO KELLY CADILLAC AND WORKED WITH JULIE GARDNER AND THE MANAGER WITH IN 2HRS WE MADE A DEAL AND I PURCHASED THE NEW CADILLAC CTS AND DROVE IT HO WENT TO KELLY CADILLAC AND WORKED WITH JULIE GARDNER AND THE MANAGER WITH IN 2HRS WE MADE A DEAL AND I PURCHASED THE NEW CADILLAC CTS AND DROVE IT HOME GETTING THE BEST DEAL OVER ALL THE OTHER DEALERS. More