
Kelly Cadillac
Lancaster, PA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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We purchased 2013 Platinum Escalade. The sales and service team at Kelly are amazing. They have exceeded our expectations in every aspect of our previous purchase, service, and recent purchase. service team at Kelly are amazing. They have exceeded our expectations in every aspect of our previous purchase, service, and recent purchase. More
I just picked up my FIRST Mary Kay Pink Cadillac SRX4 at Kelly with Michelle and she did a FANTASTIC Job, along with the rest of the Kelly Cadillac Staff, to go above and beyond to make it a day I will neve Kelly with Michelle and she did a FANTASTIC Job, along with the rest of the Kelly Cadillac Staff, to go above and beyond to make it a day I will never forget! More
This car buying experience was so easy, and actually fun! Julie was matter of fact, up front & very genuine. She was very attentive, energetic and it's obvious she likes her job - she's very good at it. S Julie was matter of fact, up front & very genuine. She was very attentive, energetic and it's obvious she likes her job - she's very good at it. She's also a car girl after my own heart, as she has beautful older, convertible Saab that she takes to shows! Glenn did our paperwork. He also impressed me. On the last line of the "we owe" (the customer) sheet - he wrote "continued great service." I thought that was very thoughtful - it made me smile. They both also stayed after closing time until I ran back home to grab some items to complete the sale that day, just so I could take the car home that night. Everyone was great, and I would highly recommend this dealership all the way around. More
My wife and me visited the dealer just to look then started seeing some vehicles on the lot that we were interested in and then about a week later a vehicle showed up on the lot that seemed fairly pric started seeing some vehicles on the lot that we were interested in and then about a week later a vehicle showed up on the lot that seemed fairly priced. we called our sales rep which was his day off but he still came into the dealer to meet use and it was near closing, the staff stayed an hour over their operating hours. They took the time to help us get a vehicle we wanted. More
Never thought of buying a Cadillac until I arrived on the lot to look at another model for possible purchase. Salesman was friendly and well informed. Showed me the model that I was looking for but also ques lot to look at another model for possible purchase. Salesman was friendly and well informed. Showed me the model that I was looking for but also questioned my needs. When these were related he guided me toward a number of different options including the SRX. Great vehicle and tho it was used it certainly was well maintained and showed well. After a test drive of a couple of cars and talking with the salesman and owner the SRX was mine. I feel that I bought a great car and got a great deal. Will certainly come back in the future More
I purchased a 4 door work truck to enable 4 or 5 employees to ride in 1 vehicle to travel to job sites. Parking on job sites are often crowded and sometimes vehicles are limited. So far it is workin employees to ride in 1 vehicle to travel to job sites. Parking on job sites are often crowded and sometimes vehicles are limited. So far it is working out great. Doug Givler has been a personal friend of mine but this has been the first time I have done business with him. I found Doug and the rest of the staff highly informative and professional. I would not hesitate to return to Kelly for another vehicle purchase. Sincerely, Tim Naumann More
Our experience with Kelly Cadillac was beyond excellent. Everyone was extremely professional. It was a comfortable atmosphere, no pressure, very helpful. Just an all around pleasant experience. Howard So Everyone was extremely professional. It was a comfortable atmosphere, no pressure, very helpful. Just an all around pleasant experience. Howard Solodky helped me find my dream car. He was patient, knowlegable, cordial, excellent, excellent customer service. I would recommend this dealership to anyone/everyone looking for a car. We are very happy with our new car and the time we spent at the dealership. It is a 2 hour round trip for us, but it was worth every minute. THANK YOU KELLY CADILLAC!!! More
Bought a GT 500 site unseen. Julie was more than accommodating. The car is a beautiful piece of Detroit muscle and was better than described. Doing a 38k transaction "blind" was made effortless and accommodating. The car is a beautiful piece of Detroit muscle and was better than described. Doing a 38k transaction "blind" was made effortless and I would fully recommend this dealer in person or from 500+ miles away. Definitely trustworthy. 5 stars on this transaction. More
I came across Kelly Cadillac while looking for a used Mercedes AMG E55 online. When I called the dealership to ask about the car I spoke with Julie Gardner she was very nice and helpful with answering a Mercedes AMG E55 online. When I called the dealership to ask about the car I spoke with Julie Gardner she was very nice and helpful with answering all the questions I had about the car and financing ect. I was pleased with the price we agreed on and the car in person was, exactly the way Julie described it to me which I greatly appreciated. I drove from Sag Harbor NY to pick this car up and I have to say I would do it again because all of the employees my fiance and I met and dealt with were very nice, thorough and professional not your common car sales person with cheesy gimmicks and sales pitches. I would love to do business with Kelly Cadillac again in the future and I would gladly recommend my friends and family to do business with them also. More
I'd like to start off by saying that Kelly Cadillac has serviced my 1999 Eldorado since I owned it. Their service staff is very knowledgeable, thorough and detail oriented. I know when a service is pe has serviced my 1999 Eldorado since I owned it. Their service staff is very knowledgeable, thorough and detail oriented. I know when a service is performed it will be complete right to the last detail. As for the used cars at Kelly Cadillac, they are second to none. Any used car sitting on their lot is cosmetically beautiful and mechanically sound. This is my first car purchase at Kelly Cadillac however, my brother has bought several vehicles from them always with an excellent experience. I recently purchased a 1-owner, 2002 DeVille DHS with 55K original miles. The car is beautiful as is any car on their lot. During my test drive I noticed a small, intermitten hesitation in the engine. Upon returning to the dealership I expressed my concern regarding it. They invested their time and any necessary parts to resolve the issue in a timely manner. The issue was a bad coil on the #4 cylinder so they replaced the coil pack. While reprogramming the engine they also had issues with the computer which controls the engine, they replaced that as well. The car now runs and drives beautifully. My girlfriend was with me during the entire experience and she too was quite impressed with everyone at the dealership. She will be in the market for another vehicle later this year and Kelly Cadillac is where she intends to purchase it. Hats off to Kelly Cadillac and everyone there, from sales to parts and service, I always have a pleasant experience no matter who I deal with. Kelly Cadillac is a well run dealership, keep up the excellent work. My personal thanks to everyone involved with making my car buying experience a true pleasure.. More