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Kelley Chevrolet - Service Center

Fort Wayne, IN

4.0
125 Reviews

125 Reviews of Kelley Chevrolet - Service Center

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June 04, 2025

Very poor customer service. Invoice you for one then and make you pay more. Make up more excuses instead of treating customers right. Will never recommend to anyone. More

by Danno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Mike mullins
June 04, 2025

I would like to say a little bit about Kelley Chevrolet. They've done more for me while working on my car than the dealership that I bought it from. I will never go anywhere but Kelley Chevrolet going forwa More

by joepayton1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos service writer
June 04, 2025

had oil changed. it was timely and had quick service Matt was very helpful. will come again. More

by cjktbg6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Rider
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

Brought car in for a simply diagnostic on coolant leak and battery drain. They tested the battery wrong said it was bad but it wasn't. Forgot to tighten coolant cap and all the fluid came out on way home More

by kdubz77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of the names
June 03, 2025

My sales person Andrew is phenomenal! He answered all of my questions, helped me understand everything, and found the perfect truck for my family. Andrew is patient and kind. If you want More

by SportsMom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lytle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Folkner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Gallogly
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

I came and got an oil change with Matt and Matt never came to help. Carlos noticed me waiting and came and took care of my car. I told Carlos about a rattle noise and he had me come back to get it checke More

by blwilkinson56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Urrutia
June 03, 2025

Had a shorter wait time on my oil change which is really good thank you More

by TMTRAVICKFWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yet yet
June 03, 2025

The service is fast and great! Mat was my service advisor and did a fabulous job asking about what needed to be done. This was my 2nd trip in for the past 3 weeks! Both Yukons are More

by KISSROCKS02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mat from service department! Excellent!!
June 02, 2025

Great communication. Friendly. Honest. Spencer is always a pleasure to work with anytime I go I prefer to work with him. More

by maratakessian
Recommend Dealer
Yes
Employees Worked With
Spencer frost
June 02, 2025

Everyone is friendly and helps out with questions. The waiting room is comfortable. Drinks are a bonus. More

by elsa.welker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris McKinley
5.0
This rating includes all reviews, with more weight given to recent reviews.