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Kelley Chevrolet

Fort Wayne, IN

4.9
1,039 Reviews
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5220 Value Dr

Fort Wayne, IN

46808

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Showing 1,039 reviews

February 23, 2024

The sales consultant told us he could probably get us a rate nearly 1% less than 7.39% for a loan; however, the best they could offer me was 7.24%. I went into Kelley to finalize the paperwork, got the veh More

by emily
Recommend Dealer
No
Employees Worked With
Adam Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vinny A
Feb 23, 2024 -

Kelley Chevrolet responded

Thank you for sharing this review regarding your experience with us, Emily. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Emily Hartman ehartman@kelleyauto.com

February 20, 2024

Words can't describe how excited and happy I was and still am as i was leaving kellys with my new equinox that Andrew matt and the kelly team worked magic to get done and ill forever be thankful as they More

by rsteup1993
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Folkner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt in finance was amazing also
Feb 22, 2024 -

Kelley Chevrolet responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Kelley Chevy Team!

February 15, 2024

Great customer service! Loved the photo idea absolutely brilliant! Croyboy was super nice and a big help, got me everything I was looking for in a car down to the color! Kel More

by Netta Lovell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Getty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen CroyBoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Coy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Kelley Chevrolet responded

Thanks for letting us know of your complete satisfaction, Netta. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Kelley Chevy Team!

February 14, 2024

Steve Croy was great to work with! He helped me to get a good deal and made the process smooth! More

by Cottse13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen CroyBoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Gallogly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alec Vanness
Feb 14, 2024 -

Kelley Chevrolet responded

Thanks for your outstanding review! We're very happy to hear that Steve was of such help to you to get you a good deal. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Kelley Chevy Team!

February 09, 2024

This dealership had a good selection and was absolutely amazing at helping me find the perfect car! More

by Heavenlee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen CroyBoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Coy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Kelley Chevrolet responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Kelley Chevy Team!

February 03, 2024

Steve is the best salesman. Made buying a car fun and easy. Highly recommend Steve and Kelley Chevrolet . More

by susan.brown1964
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen CroyBoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Kelley Chevrolet responded

Thanks for taking the time to leave us this awesome review, Susan! At Kelley Chevrolet, we take guest feedback seriously and are proud to see that you drove away happy in your new car. We will share your compliments with the whole team. If you have any questions about your purchase, please reach out to us. Thanks, again! Sincerely, The Kelley Chevy Team!

January 29, 2024

Stephen was fantastic, he answered any questions I had and if he himself didn’t know he made sure to find out from someone that did. He’s friendly, kind, and did everything in his power to help me out! More

by jacobwilliams2094
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen CroyBoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Coy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Kelley Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that Stephen could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Kelley Chevy Team!

January 23, 2024

Kelley Chevrolet, specifically Steve Croy made this transaction fast and simple without sacrificing service. Steve took the time to explain the options offered on my new vehicle and walked me through h More

by Stephanie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen CroyBoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Coy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Kelley Chevrolet responded

Your kind words and fantastic review are greatly appreciated, Stephanie! I am elated to hear that our team was able to provide you with the excellent service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, The Kelley Chevy Team!

January 16, 2024

Steve was great to deal with and awesome with the kids. Would buy another vehicle from Kelley. More

by joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen CroyBoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2024 -

Kelley Chevrolet responded

Congratulations on your new vehicle, Joe. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Steve was so positive. We look forward to seeing you again. Sincerely, The Kelley Chevy Team!

January 11, 2024

The help from Carlos in service all the way to the help from Steve to help me find a new vehicle was excellent! The honesty was very much appreciated More

by kyle.west1487
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen CroyBoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Firks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Kelley Chevrolet responded

Thank you for taking the time to write this 5-star review, Kyle. We strive to provide courteous service to all our guests and are glad to hear that Steve helped you find the vehicle. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Kelley Chevy Team!

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