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Kelley Chevrolet

Fort Wayne, IN

4.5
1,276 Reviews
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5220 Value Dr

Fort Wayne, IN

46808

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Showing 1,276 reviews

July 05, 2025

Will never be back . Been there twice in the last year for oil change and tire rotation made appointments each time last time appointment was for 8:30 am I arrived abou More

by Mrohr29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service department don’t remember name
July 05, 2025

Great service, tech showed video of my truck service. After the work was accomplished my bill was actually a lot lower than original estimate. My only complaint was unless I called it was either real lat More

by randyruden24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Coy
3.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Reputation Management
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Straessle
3.0
This rating includes all reviews, with more weight given to recent reviews.
Vinny Artega
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2025

The service department is outstanding and very pleasant to deal with! I have been buying and servicing my cars there for over 30 years! More

by dlherstad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
July 04, 2025

Too many different service advisors. Don’t keep scheduling up for them, to many customers crammed in during morning hours. Not sure on your mechanics as mine left the bolt on the oil p More

by Gsolbin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2025

The complete service experience was great My service agent was very helpful and caring. I would recommend Kelly Chevrolet to my friends and family More

by Jeebare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Technician
July 04, 2025

Loved working with Jon and Chuck Kelley when buying my new truck. Easy to connect with these guys. Found the exact truck I wanted. More

by MMILLER55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Gallogly
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2025

Purchase was streamlined and easy. Trick was found online so purchase didn’t take all day. Only issue is truck only came with 1 key fob. $60k+ truck should come with 2 fobs, used or n More

by KINSELB6113
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2025

I was lucky to meet Chuck And Kevin Kelly who took me in as family. They went way above board to make sure I got what I paid for. I'll be back for my next purchase More

by johnnyboy71398
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2025

They are always honest. Andy Manor and his team of technicians can be counted on for fair and complete work . They only do what necessary. Thank you More

by MW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Gallogly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : They have a very complete and honest staff
July 03, 2025

They apparently don't read replies to messages concerning appointments. I regularly get appointment reminders, and text back that I'm not the person making an appointment for an Equinox. More

by sj1164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The person in charge of texts.
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