
Kelley Chevrolet
Fort Wayne, IN
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Will never be back . Been there twice in the last year for oil change and tire rotation made appointments each time last time appointment was for 8:30 am I arrived abou Been there twice in the last year for oil change and tire rotation made appointments each time last time appointment was for 8:30 am I arrived about 8:15 wasn’t completed till 11:00 . i was the first person checked in sitting in the lobby and the last person to leave This has happened both times I’ve been there The dealership I bought it from aren’t open on Saturdays But will make arrangements cause my time is to valued to be sit in your lobby for hours More
Great service, tech showed video of my truck service. After the work was accomplished my bill was actually a lot lower than original estimate. My only complaint was unless I called it was either real lat After the work was accomplished my bill was actually a lot lower than original estimate. My only complaint was unless I called it was either real late in the day or the next day late untill I heard from my service advisor. And that a 2021 Silverado bought from Kelley seems to spend more time in shop than on the road. At 55 years old and having had lots of trucks and cars in my days this one sure seems the worst. More
Too many different service advisors. Don’t keep scheduling up for them, to many customers crammed in during morning hours. Not sure on your mechanics as mine left the bolt on the oil p Don’t keep scheduling up for them, to many customers crammed in during morning hours. Not sure on your mechanics as mine left the bolt on the oil pan left to leak! More
The complete service experience was great My service agent was very helpful and caring. I would recommend Kelly Chevrolet to my friends and family agent was very helpful and caring. I would recommend Kelly Chevrolet to my friends and family More
Loved working with Jon and Chuck Kelley when buying my new truck. Easy to connect with these guys. Found the exact truck I wanted. new truck. Easy to connect with these guys. Found the exact truck I wanted. More
Purchase was streamlined and easy. Trick was found online so purchase didn’t take all day. Only issue is truck only came with 1 key fob. $60k+ truck should come with 2 fobs, used or n Trick was found online so purchase didn’t take all day. Only issue is truck only came with 1 key fob. $60k+ truck should come with 2 fobs, used or not. More
I was lucky to meet Chuck And Kevin Kelly who took me in as family. They went way above board to make sure I got what I paid for. I'll be back for my next purchase as family. They went way above board to make sure I got what I paid for. I'll be back for my next purchase More
They are always honest. Andy Manor and his team of technicians can be counted on for fair and complete work . They only do what necessary. Thank you Andy Manor and his team of technicians can be counted on for fair and complete work . They only do what necessary. Thank you More
They apparently don't read replies to messages concerning appointments. I regularly get appointment reminders, and text back that I'm not the person making an appointment for an Equinox. appointments. I regularly get appointment reminders, and text back that I'm not the person making an appointment for an Equinox. More