Kelley Buick GMC
Bartow, FL
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Thanks to MALIBU, RUSSELL and ANGEL, I am driving my dream fully loaded and custom inside and out Jeep Rubicon!!! A huge thank you to MALIBU, the BEST salesperson I have ever dealt with and I felt so c dream fully loaded and custom inside and out Jeep Rubicon!!! A huge thank you to MALIBU, the BEST salesperson I have ever dealt with and I felt so confident buying this Jeep! A big thanks to Russell for finding, as he said "the most beautiful Jeep" he has ever purchased for the dealership! Thank you also to Angel for a quick buying experience! More
It was a pleasure doing business with Russell in the lakeland office. We were able to talk and text about the deal on the truck. We set up an appointment to look at the vehicle and do a test drive. Afte lakeland office. We were able to talk and text about the deal on the truck. We set up an appointment to look at the vehicle and do a test drive. After the test drive Russell had everything ready for us to proceed with the transaction. Russell made our buying experience the best and easiest we've ever had. Thanks to Manny in the finance office as well. Manny also made our finance paperwork a quick and easy process and was great to work with. Thank you both for all that you did to make our experience enjoyable. Eric and Diane Neri More
Malibu made our experience very pleasant! No hassle and fair pricing! We would make the two hour trip again to buy from Kelly Buick GMC again! This is a great dealership with an excellent salesperson …. Th fair pricing! We would make the two hour trip again to buy from Kelly Buick GMC again! This is a great dealership with an excellent salesperson …. Thank you for the great service, Mr. Malibu ! Rick & Susana Rodriguez More
i was in the market for a new vehicle and was not sure what i wanted. i found a truck that i liked but was sold that same day. i then got in contact with Jon Andrews and he didn't just push me to buy a ve what i wanted. i found a truck that i liked but was sold that same day. i then got in contact with Jon Andrews and he didn't just push me to buy a vehicle. Jon talked me through everything as if he was a friend, not just a salesmen. i bought my first newer truck (2019 Silverado) and could not be happier. we were in and out of the dealership within an hour and a half! no pushy games or anything. Adam made our financing very simple and took NO for an answer on things we did not want. i will continue to give them my business as well as referrals. almost a week later and i received a message from Angie asking how everything was going and couldnt be happier. More
Brandon was very courteous and helpful, not being pushy or overbearing. I will recommend Kelly Buick GMC to my family and friends. Thank you. or overbearing. I will recommend Kelly Buick GMC to my family and friends. Thank you. More
I had perched a used vehicle unknowingly with and odometer rolled back 120k. Talked to the dealer and no luck “title says odometer exempt” %40 of paint is peeling on hood and no response. Crooked is odometer rolled back 120k. Talked to the dealer and no luck “title says odometer exempt” %40 of paint is peeling on hood and no response. Crooked is an understatement. More
I took my car to them my driver side window would not let up so I asked the guy to give me a price before he proceeded with it he came back and told me the motor was gone and the price would be $385 plus tax up so I asked the guy to give me a price before he proceeded with it he came back and told me the motor was gone and the price would be $385 plus tax so I told him I would hold off for a minute so I took it to another guy in Lakeland and he told me that the cable was disconnected and my window tint was damaged so I called a manager at Bartow Buick and he told me it was my xxxx fault it wasn't there mechanic fault I had just got my window tinted did they say it they was not responsible for the damage that was done to the Wonder nor the cable being disconnected I had no problem with that window until I came to Bartow Buick I would never go there again when I came to them the cable was hooked up so why didn't he hook the cable back up I think he got mad because I didn't receive with the work to be done after he had them took everything down I also paid for him to look at it wasn't like it was done for free I will continue giving them a bad review because I don't like how I was handling and I will be contacting the better Business bureau More
Kyle and Brandon from Winter Haven made my experience stress-free, pleasant and quick! Amazing customer service. I was referred to Kelley Automotive Group Dealership in Winter Haven after I started havin stress-free, pleasant and quick! Amazing customer service. I was referred to Kelley Automotive Group Dealership in Winter Haven after I started having serious mechanical issues in a car I had purchased less than a year ago from another car dealership. Kyle, the Finance Manager, got me into a vehicle in no time and most of it was done online. He’s the real deal and very professional. Since I live out of the area, they worked together and had everything ready for me when I arrived, and even stayed a little later until I got there to pick up my vehicle. Brandon got my Chevy Cruze ready for pickup while Kyle worked on the paperwork. By the time I arrived, everything was ready and all I had to do was sign papers and drive off the lot. Efficient, quick, professional team customer service. Brandon even followed up by calling and emailing me after my purchase to ensure that I was satisfied with my car buying experience. What an amazing team and exceptional customer service. This by far has been the best car purchasing experience I have ever had! I highly recommend Kelley Automotive! Especially Kyle and Brandon. I am one grateful and happy customer! I would definitely purchase from them again! Once again, I have complete faith in used car purchases! They are extremely reputable. In my opinion, no other used car dealership compares to them. They are the best. Thank you again!🙏🏽 More