Kelley Buick GMC
Bartow, FL
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Lick and stick inspection Purchased a vehicle in August 2017. Supposedly inspected. Notice the emergency brake did not work and the vehicle slid all over the road in the rain. Purchased a vehicle in August 2017. Supposedly inspected. Notice the emergency brake did not work and the vehicle slid all over the road in the rain. 2018 inspection and approximately 1500 miles put on since purchase this vehicle needs for tires and the emergency brake was not the problem the rear caliper is shot. Pretty pathetic selling a newly inspected vehicle so unsafe for the road! Will be sure to share our experience with these crooks! More
Brandon lied and did not keep his word! They quoted one price and were not forthcoming upfront with what they actually charged. And they did not make it right. Made a trade and they put our They quoted one price and were not forthcoming upfront with what they actually charged. And they did not make it right. Made a trade and they put our trade up for $16,000 more than what they gave us for the truck. Honesty must not be important to them. The dealership we dealt with was in Kelley Buick in Bartow and we bought a new truck. More
Great job My salesman was John. His experience and expertise was my deciding factor in my purchase. I would recommend Kelley GMC Bartow to you and your friends. My salesman was John. His experience and expertise was my deciding factor in my purchase. I would recommend Kelley GMC Bartow to you and your friends. Make sure you see John. More
Very casual - no pressure - in and out! We negotiated very straight forward from both sides - everything was ready when I arrived and deal was closed very quick and simple. Would definitely We negotiated very straight forward from both sides - everything was ready when I arrived and deal was closed very quick and simple. Would definitely buy from them again. More
Excellent Great experience, staff was pleasant and easy to work with, I give them an excellent rating. Jon Andrew's was an out standing Sales Consultant and wil Great experience, staff was pleasant and easy to work with, I give them an excellent rating. Jon Andrew's was an out standing Sales Consultant and will highly recommend him and the Dealership. More
A great experience for the third time. Had a great experience with the third time as I have owned and/or leased from Kelley”s. Nathan inSales was great to work with as was Adam in financi Had a great experience with the third time as I have owned and/or leased from Kelley”s. Nathan inSales was great to work with as was Adam in financing. I would definitely recommend this dealership and look forward to future services with and from them More
Great Experience I recently purchase a used Jeep from Kelly and all through the process they provided excellent customer service. Angel in sales was great!!! Rus I recently purchase a used Jeep from Kelly and all through the process they provided excellent customer service. Angel in sales was great!!! Russell Hernandez in Management also provided excellent Customer service!!! More
Never again Didn't fix a simple problem and we didn't even have the car24hrs so no thanks never again I don't think I would tell people either Didn't fix a simple problem and we didn't even have the car24hrs so no thanks never again I don't think I would tell people either More
Great Enclave service Great service, Dan and the entire service team always takes excellent care of our Enclave. This is a great dealer to purchase from, but the friendly, Great service, Dan and the entire service team always takes excellent care of our Enclave. This is a great dealer to purchase from, but the friendly, efficient service is why we like Kelley so much. Thanks to Dan Romero. Richard & Lyn Ward More
Get auto check, not just their carfax. I bought a Hummer from auburndale kelley that ends up having a damaged frame they sold us. Now other dealers will not use as a trade in. Makes the v I bought a Hummer from auburndale kelley that ends up having a damaged frame they sold us. Now other dealers will not use as a trade in. Makes the vehicle worth 1/2. Jason said word of mouth is everything and said they would make it right. They did not. I have found that if they got it at auction, they knew the title was branded, but sold it at hugh profit. I question it. Seems Jasons word didnt mean much. Their vehicles are over priced. More