Kelley Buick GMC

Good place Very accommodating dealership and service center. They have very nice lounge while you wait. Service was completed in a reasonable time. Very happy an Very accommodating dealership and service center. They have very nice lounge while you wait. Service was completed in a reasonable time. Very happy and will return. More

Each person we dealt with was very friendly and helpful. Many of our friends recommended Kelley GMC to us. We thought we would give it a try and now we know why it is so popular! From the first contact until Many of our friends recommended Kelley GMC to us. We thought we would give it a try and now we know why it is so popular! From the first contact until the last each person was knowledgeable and eager to help. It’s the first car we have bought where it didn’t feel like there were the usual car dealership price games going on! The four year old son of our salesperson stopped in to see Daddy at work, before we left we felt like we were part of the family! That feeling is not what you expect at a car dealership these days and it was very refreshing! Overall we were very satisfied with our service and purchase and now we are the ones referring our friends to Kelley GMC! More

Amazing Great experience and very fast service! I needed a new tire and they had it ordered and installed in less than 24 hours!!! I definitely recommend Great experience and very fast service! I needed a new tire and they had it ordered and installed in less than 24 hours!!! I definitely recommend More

Always friendly! Always very friendly and helpful. The wait time was very short and they made sure we were comfortable. Always enjoy having our car serviced here. Always very friendly and helpful. The wait time was very short and they made sure we were comfortable. Always enjoy having our car serviced here. More

never a problem They are always great, friendly and professional to deal with. This is the only place that i get service and buy vehicles from since 2004. My salesper They are always great, friendly and professional to deal with. This is the only place that i get service and buy vehicles from since 2004. My salesperson Jon Andrews, Louis Carpenter and rest of the staff always go the extra mile to make sure you are satisfied and are well taken care of. I send anyone I know here More

Efficient, fast Every service so far has been a rather pleasant experience. The service staff is friendly and honest. That says a lot considering most dealerships in Every service so far has been a rather pleasant experience. The service staff is friendly and honest. That says a lot considering most dealerships in service stations. More

Great service and great deal I drove down from Jacksonville to trade in my 2015 Jeep Grand Cherokee for 2018 Jeep Grand Cherokee they had on the lot. I got a very fair deal on my I drove down from Jacksonville to trade in my 2015 Jeep Grand Cherokee for 2018 Jeep Grand Cherokee they had on the lot. I got a very fair deal on my trade-in and a fantastic price on the new vehicle. I continue to search out of curiosity for a better deal on the 2018 and I cannot find one. Kelley dealership is top-notch. Salesman Chico was very courteous and helpful. He worked with me over the phone for a few days since I was close to 200 miles away. We had pretty much everything all worked out before I got there and all I had to do was test drive and sign the papers. I would highly recommend them to anyone More

TOTAL GROUP OF IDIOTS!!!!! Online inquiry 2 Days no response, jump on their chat feature with Luci telling her I want to speak with Mr. Derrick Kelley owner, 6 days No Response Online inquiry 2 Days no response, jump on their chat feature with Luci telling her I want to speak with Mr. Derrick Kelley owner, 6 days No Response LOL!!!! Finally get a call back from some IDIOT named Kenny Lopez in sales tell him I am career Military and eligible for Supplier pricing "I will get it out to you ASAP," 3 hours later finally get the quote full Retail, what's up Kenny, did you forget I am Military, then sales manager Brandon Wundrow calls wanting to know if I am ready to buy, per Brandon "this our quote "Take it or Leave It" no thanks I will leave it, have your owner give me a call still no call from Derrick Kelley, LOL!!!! Still waiting for that call from Mr. Kelley, should be 0 STARS, complete lack of chain of command, who is in charge!!!!!!!!!!!!!!!!!!!! More

Fantastic buying experience. I was shopping for a Buick Encore on October 30th 2018 at Dixie Buick GMC in Fort Myers Florida. I left their showroom very disappointed in their cu I was shopping for a Buick Encore on October 30th 2018 at Dixie Buick GMC in Fort Myers Florida. I left their showroom very disappointed in their customer service and their lack of help in trying to find the vehicle that I wanted. From the parking lot I got on my smartphone and found Kelley Buick GMC website. I talked to Holly, she was so helpful she found the vehicle that I wanted and sent me an e-mail of all available 2019 Buick Encores they had. She did this all after 5 p.m. Holly sent me a price estimate and set me up with an appointment the next day with sales consultant Nathan Tworek. Nathan is a wonderful sales consultant. He is extremely knowledgeable about the product that he is selling. He has the knowledge and the patience to explain everything very clearly. He took the time to be sure that I understood everything about the Encore including signing me up for my Buick, OnStar, and Sirius. He showed me the infotainment system and how to place phone calls through it. He set up everything in my smartphone for me with the apps. All this was time-consuming however Nathan never showed any impatience, only the best customer service possible. It was very evident to me that he has his customers very best interest at heart. Kelley is blessed to have Nathan, he represents your company very well. Adam Hernandez also was very helpful and proficient to assist with the financing. Kelley Buick GMC has a great website, I was able to look at a video of The Encore I was interested in. I am very pleased to say that I had the best experience possible and I will be sure to recommend Kelley Buick GMC to everyone I know. It is well worth the drive to Bartow from Fort Myers Florida. What a pleasure it was to work with an awesome sales team! Kelley Buick GMC is run like a well-oiled machine, I was able to purchase and take home my Encore that day! More