Kelley Buick GMC
Bartow, FL
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Bad service, took my truck there many times for the same issues, never recorded my visits or gave me print outs for my visit. Still having issues and now most recently an OIL leak possibly from the trans oi issues, never recorded my visits or gave me print outs for my visit. Still having issues and now most recently an OIL leak possibly from the trans oil line they replaced. I would never bring it back there again. I called a Chevy dealer near me and made an appointment to bring it in under warranty service to have them look at it. Made a complaint to GMC Corporate who is now tracking the service on what is done. Gave me a case number and with hopes will get it fixed. If not I will file a Lemon Law claim which GMC said for me to do if I cannot get it resolved. More
Poor customer service the left hand and right hand know nothing whats going on. management should do a better job. pricing cars and advertising never match!! then all the say " we apologize our fault" but nothing whats going on. management should do a better job. pricing cars and advertising never match!! then all the say " we apologize our fault" but ones drives from Tampa etc. not good not good business. I would not waste your time.. More
We are very pleased with our experience and our purchased at this place. Chad Ritch and Mr. Jon Andrews helped us choosing the vehicle we needed. They are very accomodating, knowledgeable, and so helpful. We at this place. Chad Ritch and Mr. Jon Andrews helped us choosing the vehicle we needed. They are very accomodating, knowledgeable, and so helpful. We are so happy with our new Buick Envision 2022.Thank you for your help.!God bless..!! More
bait and switch, worked all day on a deal, called after work to finalize, no phone answer. multiple text no answer , an email, followed up next day with a couple texts. where i was told to call the sales m work to finalize, no phone answer. multiple text no answer , an email, followed up next day with a couple texts. where i was told to call the sales manager Eddie, where he informed me they had it priced below market and the price was 3000$ more and asked if i was still interested, no, well have a good day More
A month ago I purchased a VW cc 2017. In less than a month the motor is leaking oil. I am disappointed in that, but overall I had a good experience dealing with Mr. Russell sales person. In less than a month the motor is leaking oil. I am disappointed in that, but overall I had a good experience dealing with Mr. Russell sales person. If you are planing to buy a vehicle at Kelly Buick make sure you take it for an inspection. More
Was very pleased with my experience at Kelly Automotive. My sales rep, George, was very knowledgeable and helpful. He gave me good information, then let ME make a decision without pressure. I was assiste My sales rep, George, was very knowledgeable and helpful. He gave me good information, then let ME make a decision without pressure. I was assisted in returning my rental car, then driven back to the dealership for my new car. More
Nathan Tworek Was My Sales Representitive. He Was Polite, Friendly And Very Helpful. He Answered Everything With Expertise. Test Drove The Truck I Had Asked About But The Dealership As With Ma He Was Polite, Friendly And Very Helpful. He Answered Everything With Expertise. Test Drove The Truck I Had Asked About But The Dealership As With Many Now A Days Didn't Have In Stock New. Great Dealership In Central Florida. Thanks Again Nathan.. More
Bill Belardo was the best salesman I’ve ever dealt with! !! I’ve found a new friend and he helped me get my dream vehicle and helped get the payment and the interest rate right where I needed it to be. Top o !! I’ve found a new friend and he helped me get my dream vehicle and helped get the payment and the interest rate right where I needed it to be. Top of the line in my opinion!!. More
Bought a used Buick Encore GX from the salesman Manny for a great deal. The day after we bought it we discovered a problem and Manny jumped throught hoops to make it right for us. This is our third vehicle f a great deal. The day after we bought it we discovered a problem and Manny jumped throught hoops to make it right for us. This is our third vehicle from Kelley and I highly recommend it to friends and family. More