Kelley Buick GMC
Bartow, FL
Filter Reviews by Keyword
By Type
Showing 368 reviews
Easy as one, two, three! Found a truck online, called and spoke with the internet sales team who transferred me to Manny. Manny was great! He was very responsive and answered Found a truck online, called and spoke with the internet sales team who transferred me to Manny. Manny was great! He was very responsive and answered all of my questions. The process was very fast and easy. I am from out of state and they also met us at the Orlando airport to drop off the vehicle. Their pricing was very fair and their fees less than other dealerships in the area. You cant go wrong with having these guys help you with your next vehicle. More
Great customer service! Our salesman Kenny Lopez was excellent. He went way out of his way to make sure that we were completely satisfied. Also management and finance did eve Our salesman Kenny Lopez was excellent. He went way out of his way to make sure that we were completely satisfied. Also management and finance did everything they could to meet our needs. More
Buying a new vehicle From the moment I walked in to Kelley Buick GMC I was given great customer service. The entire process was painless and up front. All I wanted from th From the moment I walked in to Kelley Buick GMC I was given great customer service. The entire process was painless and up front. All I wanted from the beginning was honesty and that is exactly what they gave. From the purchasing with Brandon to the financing with Adam to the new vehicle introduction with Angel...it was friendly and seamless. Thank you Kelley for making car buying so easy! More
Always well mannered and helpful. The service department members are always pleasant to deal with and very helpful. Customer service is the main reason you buy from a dealership becaus The service department members are always pleasant to deal with and very helpful. Customer service is the main reason you buy from a dealership because you know you will be treated well even after the car is purchased. More
Overall best experience buying a car Kenny was a great salesman. No pressure to buy something brand new like other dealships I've been to. I recommend Kenny and Kelley Buick GMC to anyone Kenny was a great salesman. No pressure to buy something brand new like other dealships I've been to. I recommend Kenny and Kelley Buick GMC to anyone who wants to buy a car without the horrible salesman pitches. I went in with eyes set on a certain vehicle and I left with that vehicle 🖤 Everyone I dealt with at Kelley made my experience quick and painless without feeling like someone got one over on you. More
great service had to have a battery replaced was in and out in about an hour was fully informed on everything treated very well . spoke to JOHN ANDREWS he checked t had to have a battery replaced was in and out in about an hour was fully informed on everything treated very well . spoke to JOHN ANDREWS he checked to see if I was being taken care of and how my car was doing . More
Honest and professional Everyone was great from the general manager to the salesman to the finance manager. I will be be purchasing again.. will recommend to my friends and f Everyone was great from the general manager to the salesman to the finance manager. I will be be purchasing again.. will recommend to my friends and family More
A good deal that also ended as promised We decided to consider purchase of 2019 Buick Regal TourX Essence wagon before they were all gone. We found some available at 3 dealers in various c We decided to consider purchase of 2019 Buick Regal TourX Essence wagon before they were all gone. We found some available at 3 dealers in various cities. We did our best to secure a solid deal as we were not desperate to trade. We tried locally but could not strike a deal. Through searching the Buick.com website, we found others that met our criteria. We started working with them, including Jon Andrews from Kelley Buick / GMC in Bartow FL. He said he would ultimately give us the best bottom line deal. Initially three dealers (4 cars) were close to each other with varying degrees of differences. We were about to purchase from another dealer when Jon offered us a better deal by far from what other dealers offered after having been given ample opportunity to do so themselves. We accepted the offer over the phone as we are from a distance. Although jon offered to deliver the car to us in our town, we decided to drive to the dealership to see the car to be sure. We did and the deal was consummated and finished as smoothly as any car deal can go (with so many variables and choices / papers to consider). We have to admit we are pleasantly surprised at the result after having been through some tough car purchase processes over the years. Thank you to Jon and Adam (finance / paperwork team) for making the process painless. We would gladly deal with Jon and his team again. I like to price out vehicles as I know how to shop for cars. Jon's final offer even impressed me. More
service dept did an excellent job i am very satisfied thank service was done as promised radio was still set on my regular station and the free car wash just was a nice bonus thanks to all service was done as promised radio was still set on my regular station and the free car wash just was a nice bonus thanks to all More
Great to work with. Straight forward , no b.s. John was a great to work with. He kept everything positive and always added some humor and laughter. John's communication with me was outstanding. E John was a great to work with. He kept everything positive and always added some humor and laughter. John's communication with me was outstanding. Every question was answered within a very short period of time and I felt that he really was looking out for my best interest during the sales process. This was my first purchase from John and this Kelley GMC but will not be my last. Thanks John for everything. Oh love the truck . thanks again. More