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Kelley Auto Mall of Decatur

Decatur, IN

4.8
113 Reviews
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1313 S 13th St

Decatur, IN

46733

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Showing 113 reviews

February 22, 2024

Very helpful and worked with me to get me into an awesome vehicle! Thank you! More

by zackmiller853
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hailey Tonkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Kelley Auto Mall of Decatur responded

Zack, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Tom Kelley Chevrolet. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Tom Kelley Chevy Buick Team!

February 08, 2024

Adrienne and Jeremy were so helpful. They worked together to help us get the vehicle we wanted. Jacob even went a step farther and found us a better deal with the finance company. Very More

by Debbie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremey Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrienne Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Kelley Auto Mall of Decatur responded

Thank you for leaving us this great review, Debbie. We are very happy to hear that we could provide you with a second vehicle buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Tom Kelley Chevy Buick Team!

February 08, 2024

Very helpful staff that were understanding and able to give quality advice and options within budget. More

by Parkernick2015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Kelley Auto Mall of Decatur responded

Congratulations on your recent purchase! At Tom Kelley Chevrolet, our team strives to deliver an excellent experience and find you a vehicle that works within your budget. We hope to be of service to you again in the future, and please don't hesitate to contact us if you need assistance with anything else! Sincerely, The Tom Kelley Chevy Buick Team!

February 07, 2024

Hailey was wonderful. She did a great job! The whole process was easy, friendly, efficient. More

by Yupper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremey Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hailey Tonkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Hamilton
Feb 08, 2024 -

Kelley Auto Mall of Decatur responded

Thank you for the feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, The Tom Kelley Chevy Buick Team!

February 05, 2024

Work with us on every vehicle we looked and very friendly. Answered all the questions we had More

by zaramn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrienne Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Kelley Auto Mall of Decatur responded

Thanks for giving us the opportunity to service your vehicle, Zara. We are happy to hear that everything went well for you. We will pass your feedback along to the team! Sincerely, The Tom Kelley Chevy Buick Team!

February 03, 2024

Sweet job at Kelly Auto Decatur. Luke and Nathan did a great job keeping this moving. Hats off to Team Kelly Auto! More

by 4820white
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Huges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Kelley Auto Mall of Decatur responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Tom Kelley Chevy Buick Team!

February 01, 2024

Great experience buying a truck here. All staff were professional, knowledgeable and courteous. They made sure all of our questions were answered and got the whole transaction taken car More

by Jryf
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nicholas Sordelet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremey Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrienne Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Kelley Auto Mall of Decatur responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a truck is an important decision and we are honored that you chose Tom Kelley Chevrolet. Please feel free to contact us if you have any questions about your new purchase. Sincerely, The Tom Kelley Chevy Buick Team!

January 31, 2024

Very friendly and helpful group. They had my best interests in mind and helped me get the best vehicle for me! More

by emilybrianneroman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hailey Tonkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Kelley Auto Mall of Decatur responded

Thank you for leaving us this great review, Emily! We are very happy to hear that we could be very friendly and helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Tom Kelley Chevy Buick Team!

January 30, 2024

We had a great experience at Kelley Auto Mall of Decatur. Luke Crandall, our Sales Representative was awesome! After a 12-month search, about 9:00 pm on a Saturday night we found the perfect Chevy truck on A More

by billp
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremey Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Kelley Auto Mall of Decatur responded

Bill, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Sincerely, The Tom Kelley Chevy Buick Team!

January 10, 2024

Everyone is awesome! I was given a loaner vehicle while the Jeep I was buying needed repairs! Full tank of gas and a fresh car wash!! More

by lilbrothapaul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremey Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrienne Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Kelley Auto Mall of Decatur responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, The Tom Kelley Chevy Buick Team!

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