Back

Kelley Auto Mall of Decatur

Decatur, IN

4.8
166 Reviews
Contact Dealership

1313 S 13th St

Decatur, IN

46733

Directions

By Type

Showing 166 reviews

June 28, 2023

Bryan was extremely helpful and informative on not only the car that best fit my budget but a car that fit my lifestyle and needs. It was an easy approval process and I appreciate the transparency and help More

by alexisbee.yes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Brudi, Tyler Brudi
Jul 03, 2023 -

Kelley Auto Mall of Decatur responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Tom Kelley Chevy Buick Team!

June 28, 2023

Bryan was extremely helpful and informative on not only the car that best fit my budget but a car that fit my lifestyle and needs. It was an easy approval process and I appreciate the transparency and help More

by alexisbee.yes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Brudi, Tyler Brudi
June 27, 2023

Easy to work with and extremely responsive when inquiring on a vehicle! Thank you Brian! More

by scottbarts
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tyler Brudi, Bryan Brudi
Jun 29, 2023 -

Kelley Auto Mall of Decatur responded

At Tom Kelley Chevrolet Buick, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, The Tom Kelley Chevy Buick Team!

June 11, 2023

Austin handled the purchase of my vehicle with complete professionalism. I was please with my purchase overall. More

by mpfinest75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Holtzberg
Jun 13, 2023 -

Kelley Auto Mall of Decatur responded

Thank you for taking the time to write this review. We are pleased to hear that Austin was able to provide an efficient and overall positive experience. Please let us know if there is anything else that we can assist you with. Sincerely, The Tom Kelley Chevy Buick Team!

June 10, 2023

Kramer was super nice and very helpful. The whole process was super smooth and honestly pretty quick as well. More

by aidencummings9
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kramer Feasel
Jun 13, 2023 -

Kelley Auto Mall of Decatur responded

Thanks for your outstanding review, Aiden! I'm very happy to hear that Kramer was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Tom Kelley Chevy Buick Team!

May 25, 2023

Nick is a Great salesman and dedicated to making sure the customer is completely satisfied!! More

by Brandonjones084
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Sordelet
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Kelley Auto Mall of Decatur responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Tom Kelley Chevy Buick Team!

May 25, 2023

This dealership is beautiful! It’s very clean and the environment is welcoming. Nick Sordelet was amazing to work with! He made sure we were getting everything we were looking for More

by AshMcKay86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Sordelet
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Kelley Auto Mall of Decatur responded

Ash, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Tom Kelley Chevy Buick Team!

May 25, 2023

Excellent people very friendly love the no pressure from salesman Luke was very good we will purchase pur next vehicle from Kelly More

by jms_gallagher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Kelley Auto Mall of Decatur responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Tom Kelley Chevy Buick Team!

May 24, 2023

Luke Crandall is the guy to see. Fresh out of the automotive service industry he has experience with all makes and models. He is an honest upfront man and won't beat you around the b More

by ChiefDingo
Recommend Dealer
Yes
Employees Worked With
Luke Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Kelley Auto Mall of Decatur responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Tom Kelley Chevy Buick Team!

May 23, 2023

Kramer was very easy to work with during the purchase of our truck! The staff is very friendly and quick with having the truck ready to purchase. More

by bkep
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kramer Feasel
May 25, 2023 -

Kelley Auto Mall of Decatur responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Tom Kelley Chevy Buick Team!

...
16