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Kelley Auto Mall of Decatur
Decatur, IN
113 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 113 reviews
June 18, 2024
Luke was very informative. Helped me find the truck I wanted. Stayed late to help me out. Helped me find the truck I wanted. Stayed late to help me out. More
by angiepotts2019
Employees Worked With
Helpful June 18, 2024
I had Absolutely the best service with Hailey Tonkin! I would recommend her to anyone. She helped us through the whole process. I would recommend her to anyone. She helped us through the whole process. More
by trobaughpenny
Employees Worked With
June 17, 2024
Great customer service, and team work towards helping customers appreciation. The apr on monthly payments needs work customers appreciation. The apr on monthly payments needs work More
by mpotts558
Employees Worked With
June 17, 2024
Worked with Hailey and Nathan. Very nice. Good deal. Would recommend anyone to get a car from Kelley's Very nice. Good deal. Would recommend anyone to get a car from Kelley's More
by jlandis1946
June 17, 2024
Great customer service! Helped us find a reliable care in the price range that we were willing to pay. Even told us that a few thing will be fixed and tank will be full of g Helped us find a reliable care in the price range that we were willing to pay. Even told us that a few thing will be fixed and tank will be full of gas! More
by eartamariz
June 17, 2024
Very friendly and helpful. . have us several different options to look at to best fit our budget! We ended the day with what we wanted and the price we wanted would highly recom . have us several different options to look at to best fit our budget! We ended the day with what we wanted and the price we wanted would highly recommend to anyway needing a vehicle and ask for Nick ! More
by hilla4w
Employees Worked With
June 17, 2024
Salesman, Nathan west, was excellent in handling our needs. We changed up so many times on vehicles and he went with the flow so we'll and got us to where we needed to be on the car selection and on the needs. We changed up so many times on vehicles and he went with the flow so we'll and got us to where we needed to be on the car selection and on the finance needs. I will be back for our next vehicle and I would recommend Nathan to anyone! More
by marvin.manley.mm
June 15, 2024
All the people were very welcoming and helpful to my family and I with our journey finding the right vehicle for me! family and I with our journey finding the right vehicle for me! More
by Carissa Gasper
Employees Worked With
June 14, 2024
The best experience in my 60 years of buying a vehicle! Highly recommend Hailey to buy a car from. She was easy to talk with and a great listener. She wasn’t pushy at all. Jeremy is the Sales Manager and h Highly recommend Hailey to buy a car from. She was easy to talk with and a great listener. She wasn’t pushy at all. Jeremy is the Sales Manager and he was very upfront and very easy going. Jacob was the finance person and very informative and fun to talk with. It was overall a great experience and I will be buying my next vehicle there! More
by Kim
