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Keller Bros. Dodge Ram
Lititz, PA
37 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 37 reviews
July 23, 2024
I have purchased a lot cars, Myself my wife my kids, This was the best experience so far, Allee was best yet, No pressure, Answered all my questions, Stayed after hours to complete deal, Made me feel very at was the best experience so far, Allee was best yet, No pressure, Answered all my questions, Stayed after hours to complete deal, Made me feel very at ease, It was well worth the trip from NY. I can honestly recommend this dealer and Allee 100 percent, Hope to see you guys in couple years, More
by kalcohi396
Employees Worked With
Allee Glinsky
June 27, 2024
Ailee & the whole dealership treated Sandi & I terrific. The only problem is the dealership didn't have the title paperwork so we have to make a 2nd 3hr round trip The only problem is the dealership didn't have the title paperwork so we have to make a 2nd 3hr round trip More
by rterry
Employees Worked With
Allee Glinsky
June 17, 2024
All the sales and office people are friendly. Cal Jurman is our salesman and is knowledgeable and eager to please customers. all questions were answered and he went the extra mile on getting so Cal Jurman is our salesman and is knowledgeable and eager to please customers. all questions were answered and he went the extra mile on getting some additions we asked for. This truck is a 2013 and looks brand new. The owner kept it nice and Keller Bros. improved by waxing, pinstripe and cleaning motor for us. The receptionist and finance people were great.I cannot remember the names, sadly, C King. More
by c king
Employees Worked With
Cal Jurman
March 23, 2024
Couldn't be happier with everything about the process we had buying a new RAM 1500. Told them up front that I hate buying vehicles because of the games that some dealers play. Just give me the best you can had buying a new RAM 1500. Told them up front that I hate buying vehicles because of the games that some dealers play. Just give me the best you can do up front & it will work. Their offer on my trade-in was $2K more than another dealer nearby (that eventually came up more after some unnecessary back & forth). Kerry worked with us to get exactly what we wanted, with no pressure, & sealed the deal. Sales Manager Gary was easy to work with & made wrapping up the process very comfortable & smooth. Would recommend these guys very highly! More
by timkll
Employees Worked With
Gary Kauffman, Kerry Kneisley
March 05, 2024
Kerry at Keller Bros was awesome to work with. We had been shopping around and nobody else at the other Dodge dealers we were shopping put in the effort the way he did. The other staff I interacte We had been shopping around and nobody else at the other Dodge dealers we were shopping put in the effort the way he did. The other staff I interacted with once we moved forward was the same way. The customer service at this dealer is above par. I highly recommend them. More
by austin1
Employees Worked With
Kerry Kneisley
December 06, 2023
What I thought was the best dealership soon became the worst. In 2019 I drove from NJ to PA 3 1/2 hours and purchased a $85000.00 Ram 3500 Longhorn from them, they did everything great. 4 years later now worst. In 2019 I drove from NJ to PA 3 1/2 hours and purchased a $85000.00 Ram 3500 Longhorn from them, they did everything great. 4 years later now living in the Florida Keys 30 hours from them I decided to buy a new $100,000.00 Ram Longhorn. They traded in my truck and ordered a new truck. they said they had to have my truck now to do this deal, that was April 23. I agreed and did the deal. They ordered the truck and shortly after told me a new Calander year was changing so the truck would be a 24 instead of a 23. The order should have been three months to get. After calling and calling to see what is taking so long the truck finally came in Nov 30th(7 months later) They send me pictures of the new truck to find out they ordered the wrong truck. They started blaming everyone except themselves. I spoke to Gary a manager who did nothing to rectify the problem. I spoke to my salesmen who also did nothing. They just left me hanging. After 5 days of no return phone calls I called to find out what are they going to do. Was told nothing, order a new truck or they will give me my money back. I buy a new truck every 3 to 4 years and that's what they think of a great customer. WILL NEVER BUY FROM THEM AGAIN AND WILL TELL EVERYONE I KNOW THE PROBLEM. DON'T BUY FROM THEM> More
by jerryscleaners6464
Employees Worked With
Cal Jurman, Ian Wise, William Kelley, Gio Lopez
September 05, 2023
I bought a pre owned Jeep Willys in January 2023. The salesman seemed knowledgeable and competent. The finance department was great to deal with. The service department however was a disaster. I had The salesman seemed knowledgeable and competent. The finance department was great to deal with. The service department however was a disaster. I had warranty work to complete and it was nothing but misinformation and lack of communication the entire time. Fast forward to SEPTEMBER 2023! My husband went to get his truck inspected and it turns out that Keller Bros had transferred the WRONG tag to the new Jeep. He has been driving without a valid registration and tag for 7 MONTHS! And naturally they want to claim ignorance about the entire event. The out of pocket for us is over $200 to get this mess cleared up. STAY AWAY from this dealership!!!!! More
by trillium1987
Employees Worked With
Cal Jurman
August 13, 2023
Sales great! Service advisor great! The conversations over heard by office staff unprofessional to put it mildly . Not friendly answer phones. And new people (sta Service advisor great! The conversations over heard by office staff unprofessional to put it mildly . Not friendly answer phones. And new people (staff) all the time. It's hard to have confidence when dealing with a manager and weeks later a new one. Not very comfortable with that. More
by reaper3531wife
Employees Worked With
Kerry Kneisley, Gary Roche, Brent Daugherty, Brian Cobb, Caleb Keller, Rob Fisher
January 26, 2023
I’ve lived in 4 states and have owned over 30 cars (muscle car collector) and I can honestly say Keller Bros is the friendliest and most straightforward dealership I’ve ever worked with and purchased (muscle car collector) and I can honestly say Keller Bros is the friendliest and most straightforward dealership I’ve ever worked with and purchased from. I drove over 300 miles because they had the vehicle I wanted. I will buy from them again in the future because of the experience. I’ll drive 6 hours each way. What does that say? More
by Jsnilloc
Employees Worked With
Steven, Ryan and Jake.
