Keith Pierson Toyota

I purchased my vehicle in Aug 2013 Toyota van. I bought my car with trade in car. Price is ok not so good but hard to deal with finance and sales person. Mostly when you buy a new or old vehicle both party my car with trade in car. Price is ok not so good but hard to deal with finance and sales person. Mostly when you buy a new or old vehicle both party should agree up on specific price. But in my case I got different number in finance office since they never talked to finance people. so carefully before you write or sign anything with this people. they never offer any extra warranty since they were confused about my deal. they put advertise in News and TV for satisfaction is guaranty but after i signed my papers no one listen not even owner .I called 100 times but he called only once and left message but then after never called me at all .His sec always makes new story just like teaching kids. I don't understand why ? they never talked. Their sales manager also gets confused about our deal so not even care about our issues I contacted southeast Toyota to find better answer but no hope. As a customer I request you to clear your deal so you will not get any new surprises at the end. I would not recommend this dealership to anyone not because I got bad experience but they have very low standard of customer service and they not even care after you purchase. I am posting this review after I waited long time . Good luck ! careful about their offers More

My husband and I went looking at Toyota Sienna Vans it is the 3rd one i have purchased since 2001. We have never been to this particular dealership before. The Dealership is impecably clean and every one we the 3rd one i have purchased since 2001. We have never been to this particular dealership before. The Dealership is impecably clean and every one we came in contact with from the time we came thru the door was extremely nice and very attentive. We had been to another dealership in town and they only had 1 car to look at and seemed to think I would take what they had rather than what I wanted, it was a real turn off to buying a car. The atmosphere at Keith Perason was totally different , they had a better selection of Vans with different options, some the other dealership would not offer and we had a delightful experience so much so that they made me a good deal that I felt I should not pass on and we left in my new car. We love it the sales woman Jackie was wonderful, she was pleasant she spent time with us but was not pushy and was knowledgeble about our questions. There was another man that helped out he was very patient with my husband who was pushing the limit on the deal but gave in and was happy. I would say this dealership treated us more like family than just customers. Jackie is more like a family friend than an auto sales person if you know what i mean I feel like I could call anyone there and get help if I needed and said too. I will highly recommend Jackie and this dealership to my friends and family members from now on. They have my busniess from now on. We were cash customers. Sincerely, Happily Mrs. Patricia Novak More

The service was excellent. The people were very friendly.Great quality cars. Were able to work with us on our pricing, and finding us a car that would best suit our needs. I would encourage my fami friendly.Great quality cars. Were able to work with us on our pricing, and finding us a car that would best suit our needs. I would encourage my family and friends to visit them. More

Our experience with Keith Pierson Toyota was great. This dealership has a friendly and professional staff, as we were greeted with smiles and welcomed to the facility. Our sale-man Donald W. was very profes dealership has a friendly and professional staff, as we were greeted with smiles and welcomed to the facility. Our sale-man Donald W. was very professional and very knowledge of the Toyota product. Donald went over and beyond in getting us the car we wanted at a great price. Donald's great personality and willingness to help his customers went a long way with us, we didn't get the feeling that we were at just some car lot buying a car with a smooth talking sales person. Our overall experience with Keith Pierson Toyota has been wonderful that this is our third vehicle that we have purchased from them, and will have no problem referring someone to his dealership. More

From the moment my father and I stepped on the lot, we were given nothing shy of impeccable customer service. I would recommend this dealership to anyone who is looking to buy a vehicle. I cannot express were given nothing shy of impeccable customer service. I would recommend this dealership to anyone who is looking to buy a vehicle. I cannot express in words the level of professionalism, kindness, knowlege of product and ease of transition from test drive to actual purchase. Thank you so very much for the absolutely wonderful experience. More

I have family members that have Toyota vehicles and have been very satisfied with them. I wanted something that I could keep beyond being paid for. I knew Toyota was a good choice for reliability. Marcus been very satisfied with them. I wanted something that I could keep beyond being paid for. I knew Toyota was a good choice for reliability. Marcus was very knowledgeable about the Corolla and made me feel very comfortable. I knew I was upside down in my trade but Marcus worked very hard to get me what I needed. My disappointment came when we went to sign the papers and I did not get more for my trade like I had hoped, and my payments ended up being $50 more than I had agreed upon. Overall I am very happy with the car and with Keith Pierson Toyota. I would recommend them and Marcus to anyone looking for a vehicle. More

Lionel was a great salesman , he was friendly , and Lionel was a great salesman , he was friendly , and explained all details of the Avalon we purchased. Bridgette in finance was also very friendly an Lionel was a great salesman , he was friendly , and explained all details of the Avalon we purchased. Bridgette in finance was also very friendly and helpful . the overall car buying experience was a pleasant one . I would definitely recommend Keith Pierson Toyota . More

The dealership tried to pull the bait and switch. Quoted a price over the phone and then after an hour drive to their dealership no truck. They could not find, they then brought us the wrong one, and then f a price over the phone and then after an hour drive to their dealership no truck. They could not find, they then brought us the wrong one, and then found the one we came for but we were told it was too nice for us!!!!! Rude inconsiderate staff. Never going back never recomending !!!!!! More

Marcus Ratcliff our sales associate worked hard to meet the needs of his client & done it with integrity & a smile on his face. Marcus was eager but not pushy to ensure we were pleased with the vehicle of the needs of his client & done it with integrity & a smile on his face. Marcus was eager but not pushy to ensure we were pleased with the vehicle of our choosing. He answered questions I had in great detail & ease. He also has contacted me on a couple of occassions since the purchase to see if I had any questions, concerns etc. Coming from a sales/finance background Marcus did his job & did it well. His #1 priority was to ensure we made our decision based on different variables that met our families needs. I would HIGHLY recommend Marcus & have done so already to a few friends & family. We will be back! Teresa Ballance in finance was just a pleasure to work with. Her bubbly personality was award winning. She explained everything in great detail down to all the warranty options that were available. She answered all the questions we had & continued to have a smile on her face even with the few technology issues she was having while we were there. She kept her professionalism the entire time & did so with a genuine smile on her face. She is definitely an asset to this dealership. More

We have been buying ours vehicles for many years from Keith Pierson Toyota. Jackie has been out number 1 salesperson and we have come to think of her as a friend. As a representative of Keith Pierson s Keith Pierson Toyota. Jackie has been out number 1 salesperson and we have come to think of her as a friend. As a representative of Keith Pierson she has gone above and beyond to satisfy our needs. More