Keith Pierson Toyota

I appreciated Donald's honest approach. It seemed like he was a forthright guy whose opinion I could trust. He helped me keep my payment where I wanted it and with all other aspects of the buying process. he was a forthright guy whose opinion I could trust. He helped me keep my payment where I wanted it and with all other aspects of the buying process. I would definitely recommend Donald to anyone shopping for a car and would see him if I needed to purchase a car again! More

I have bought four (4) brand new vehicles since 2005, I bought one (1) through Matt Internet sales and the other three (3) were bought through Jackie. I would like to tell you that Jackie is the best sales bought one (1) through Matt Internet sales and the other three (3) were bought through Jackie. I would like to tell you that Jackie is the best sales person that I have ever met and I will only buy my vehicles from her. When I walk into your dealership to buy a vehicle I only ask for her. Still to this day I receive telephone calls from Jackie asking me how the vehicles and the family are doing. I think she is fantastic person and think she deserves a raise and some type of award even Employee of the month would be good. I want to thank you so very much for having her on your team. She has great customer service and really cares about her customers. Again thank you very much Jackie for being there for me. Richard Hunt More

Our experience at Keith Pierson was very delightful and the salesman Donald Wyche was very courteous and he presented us with the upmost respect. He gave us choices of vehicals to choose from and gave us a the salesman Donald Wyche was very courteous and he presented us with the upmost respect. He gave us choices of vehicals to choose from and gave us all the info we needed to make a choice that suited our needs. I must say throughout all the years that I've bought vehicles from various locations this is the first time I've chosen a vehicle from one location without even checking out other options. So I will like to personally thank Mr. Donald Wyche for his assistance because if it wasn't for his knowledge and courtesy, we would still be car shopping. Very Respectfully, Frankie Elane Stewart-Amos & Ronnie Amos More

My experience at Keith Pierson Toyota was wonderful. Everyone from the receptionist to the loan processor was very friendly and helpful. Jonathan and Matt were extremely informative and helpful during t Everyone from the receptionist to the loan processor was very friendly and helpful. Jonathan and Matt were extremely informative and helpful during the process of buying my car. I will recommend this company to many friends. More

Everyone from sales to finance went out of their way to help me make an informed decision when purchasing my RAV4. It started with prompt and accurate responses from their internet personnel and continued help me make an informed decision when purchasing my RAV4. It started with prompt and accurate responses from their internet personnel and continued on with their sales. The trade in value for my vehicle was extremely fair, probably exceptional. I had some options added to the vehicle I selected which was handled in a most efficient manner by service. The showroom and waiting area is probably the best I have ever seen. I'd highly recommend the dealership. Lastly, the RAV4 looks and runs like a champ. More

its was friendly and homing especially the service area. i never see a cook in a lobby at any dealership i did'nt get to meet the twins because they were in school but i met there father i have seen then o i never see a cook in a lobby at any dealership i did'nt get to meet the twins because they were in school but i met there father i have seen then on commercials, i like the lifetime warrenty on the power train. my older daughter like my new venza my daughter will have her car payed off next year so she be looking for one thanks More

Ms Herbert is very knowledgeable and experienced in the Toyota family. She was poised, effective and considerate of my time. She took the time to present our deal to upper management insuring that it cl Toyota family. She was poised, effective and considerate of my time. She took the time to present our deal to upper management insuring that it closed. I was upside down in my trade, so we had to work the numbers so that the bank would value it's interest in the vehicle (USAA). Ms Herbert is hightly recommended by me to my friends, as well as the Keithe Peirson family. More

This is the first time in quite somtime that I have been royally treated at a car delater. Everyone, especially "Jackie" was courteous and very understanding. She went out of her way to take care of us. royally treated at a car delater. Everyone, especially "Jackie" was courteous and very understanding. She went out of her way to take care of us. Everyone we met was nice. This is also the first time that when it come to the finances, Adam was great and put my wife and myself at ease. No one was pushey, and went out their way to answer all my questions. Thank you and you should be proud of your staff. More

In the past I have purchased previous vehicles from Keith Pierson, however, the service I received on this visit was by far the best. The purpose of my visit was merely to get an oil change before leaving Pierson, however, the service I received on this visit was by far the best. The purpose of my visit was merely to get an oil change before leaving to visit my son in North Carolina. While my vehicle was being serviced, I decided to visit the floor room on that date. At first, none of the sales people ever noticed me walking around and looking at the vehicles; there were many men standing around simply talking. I had actually gone in two of the vehicles on the floor, open the cars, open the trunks of each vehicle, merely being observed by the other salesmen for a period of about 10 mins. My salesmen, Donald Wyche, while finishing up with another customer, 1) Walked over an introduced himself, (2) Asked if I would be interested in purchasing a vehicle; and (3) explained that he would be finished shortly with the customer, and would be happy to assist me. If it was not for his professionalism on this date, I had already decided never to purchase another vehicle because of being ignored, and, anticipated writing Mr. Pierson but the treatment of his staff, and tell all my business associates and friends as well. Instead, Donald patiently explained the features of each vehicle inside the showroom that I was looking at, and later walked me outside where I made the unexpected, unintended decision to purchase my new vehicle. Much gratitude and thanks to Donald for his professionalism and if I decide to purchase a vehicle in the future, Donald Wyche would be the only person I would consider and recommend to others. More

The service provided by my salesman (Donald Wyche) was excellent. I went over to Keith Pierson after spending HOURS at Ernie Palmer Toyota. In literally half the time Donald showed us the vehicle we wan excellent. I went over to Keith Pierson after spending HOURS at Ernie Palmer Toyota. In literally half the time Donald showed us the vehicle we wanted (an 09 Venza), given us a fair price for our trade in, worked out a mutually acceptable price for the Venza, and forwarded us on to the finance guy (I think his last name was Adams). Donald was thorough, very knowledgeable, and friendly beyond words. He's got this way of making you feel that you (the customer) is "family" and he's going to do right by you. Of course, if we were not satisfied, everybody is wearing a badge telling us to let Keith know. WOW! Can't get any better than that. Everybody in the building made us feel that they wanted and appreciated our business. We drove the Venza home the same day. Less than a week later they installed the leather seats, which look teriffic. A few days from then I ran over a nail and went back to the dealership to have the tire repaired. Thank goodness we had the road hazard coverage. Elderly people need to be encouraged to get every kind of coverage there is - we are too weak to do a lot for ourselves these days. By the way, the Venza is easy-accessible to seniors. Give our best regards to Donald, he's a jewel. More