Keith Pierson Toyota
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
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I really enjoyed working with Darrell Carter.He answered all my questions.He was very professional and I would recommened your dearlership to all my friends and family.I believe he worked hard to make sure all my questions.He was very professional and I would recommened your dearlership to all my friends and family.I believe he worked hard to make sure I got the car that I really wanted.I want to Thank Darrell And your dearlership for a great experience. More
Unprofessional, only interested in talking about himself and personal issues, refused to show car sticker for car I was interested in. Gave him my budget and he wanted to talk in estimates and if numbers g and personal issues, refused to show car sticker for car I was interested in. Gave him my budget and he wanted to talk in estimates and if numbers good enough 'for uncle sam'. Reconfirmed my budget and he said have a nice day and got up and walked away. What an idiot and poor representative of your organization. More
Honestly Lionel Mann is the best sales rep I have ever done business with when it comes to car buying, he truly listened to my families needs in a vehicle and found us exactly what we needed a 2011 Camry. done business with when it comes to car buying, he truly listened to my families needs in a vehicle and found us exactly what we needed a 2011 Camry. I will admit the car was somewhat pricey compared to other dealers but Lionel did everything he could to get the price within our budget and represented us well with our trade-in value. Keith if you can lower the price on your new Toyota's just a little more we will definitely be in for our 2nd vehicle shortly. Again thanks to Lionel for treating us with respect and patience and truly caring about what my family needed overall I would recommend this dealership to all serious car buyers! More
Jackie was very professional in her dealings with me as a client. She found out what my needs were in a vehicle, what was most important to me, and went about finding the correct car for me that fit my need client. She found out what my needs were in a vehicle, what was most important to me, and went about finding the correct car for me that fit my needs and my budget. I was not harassed in to buying beyond my budget and at the final paperwork everything was explained to me and other options as to gap insurance and warranty was also explained. I received excellent service from Keith Pierson Toyota and would recommend them to my family and friends. More
My wife and I went out to look at trucks and had every intention of visiting several dealers and makes of trucks. Our first and last stop was Kieth Pierson Toyota, we had the pleasure of meeting Jackie He intention of visiting several dealers and makes of trucks. Our first and last stop was Kieth Pierson Toyota, we had the pleasure of meeting Jackie Herbert, she was the most knowlegable and pleasent salesperson we have ever come in contact with. We have plans to buy vehicles in the future for our children and Kieth Pierson Toyota and Jackie Herbert will be getting our business. More
Jackie was the first person I spoke to on the phone regarding my need to trade in a minivan I had bought only last summer to get a car that did not use so much gas. I knew the minivan would have negati regarding my need to trade in a minivan I had bought only last summer to get a car that did not use so much gas. I knew the minivan would have negative equity, and when I had called another dealer, they had given me no hope of being able to make any kind of deal. Jackie encouraged me to come in and gave me hope that we could make a deal that I could still afford, even with the negative equity. She held true to her words, and after I found a new car with much better mileage, she approached the manager, and she explained the negative equity to me, and I still left with a deal that I could afford. Everyone was friendly and courteous, and the service I received was topnotch. I was very impressed with the facility itself; there is an area for children to play, and area for laptops so people can work while they are waiting for car maintenance, a lovely cafe. Everthing is very clean and the environment is pleasant. I did not think anyone could exceed the service at another dealership where I had gotten my minivan, but Keith Pierson did. I walked away feeling I had gotten a good deal and that they were fair about the negative equity. I received a hand written thank you after I purchased my new Toyota, and Jackie has called me several times to make sure I was happy with my new car. I am very pleased with the service and with my new car. Margaret Rose Glenn More
We went in to look at cars and they won't stop calling! They called me while I was IN THE HOSPITAL AFTER GIVING BIRTH. I stupidly answered the phone because I didn't know what the number was and told the g They called me while I was IN THE HOSPITAL AFTER GIVING BIRTH. I stupidly answered the phone because I didn't know what the number was and told the guy to stop calling and that I had just given birth and was taking my child home and he tried to keep talking to me and asked me if I was still interested in buying a car! I wanted to punch him. What a jerk. We will be buying a new Toyota, but not from this place! We did get our car fixed here and I liked the guy we worked with to fix it, but I hate this place now. More
My wife and I were very pleased the approach that Kenneth made. He has a fantastic demeaner, a pleasant personality, and appropriate knowledge of the vehicle we were interested in. He knew we were in for s made. He has a fantastic demeaner, a pleasant personality, and appropriate knowledge of the vehicle we were interested in. He knew we were in for service on our 2009 Camry and was willing to take the time to introduce us to the 2011 Avalon Limited. We were able to test drive the Venzer and the Avalon. We had set a goal for the Venza but the Avalon won out. It was our decision. There was no pressure by Kenneth for us to buy any automobile, or even buy that very day. However, with his assist and excellent knowledge of the item of interest. Well beyond most. Jan and I both appreciate the way we were handled and would definately buy from that dealership again. We have always had our cars serviced at Keith Pierson Toyota. This is the second car we have purchased from the dealership. Thank you. Jim and Jan Bailey More
We brought in my 2000 Toyota for a check over because it was not acceralting right. Turns out we okayed the repairts but in the mean time a very great salesman, Kennedy Munford headed our way. He was a gr was not acceralting right. Turns out we okayed the repairts but in the mean time a very great salesman, Kennedy Munford headed our way. He was a great guy and knew just what he was talking about, friendly, knowledgeable and charming. Even when we decided to see what kind of deal we could get, the lady as well as your finance manager were very graceous as well as knowledgeable and friendly, Non as good as Kennedy but all good people! The overall car buying expierence was great. No pressure no pushy sales staff. The surrunders we great and to know that Keith buys his employees lunch on the weekends was another great plus that impressed my husband and I. Keep up the good work.... More