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Keith Pierson Toyota

Jacksonville, FL

4.8
1,297 Reviews
Keith Pierson Toyota is a family-owned and -operated dealership that's proud to bring quality service to Florida drivers. Visit our Toyota dealer in Jacksonville, FL, to buy or lease a new Toyota, or schedule a visit at our auto repair center that's open seven days a week!
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6501 Youngerman Circle

Jacksonville, FL

32244

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Showing 1,297 reviews

December 05, 2012

Daniel was polite, professional and confident. Our experience was pleasant and without pressure or stress. We will recommend this dealership and Daniel to our familiy and friends. More

by davidscalf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel & Bridget
Dec 06, 2012 -

Keith Pierson Toyota responded

Thank you Mr. and Mrs Scalf, we appreciate your feedback and kind words. Thank you for the opportunity to assist with your new car purchase. We look forward to seeing you again soon!!!

December 03, 2012

Great customer service, good sales person, great service received by service department on another visit to install cruise control. I am very happy with my purchase. More

by CtryGrlUSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Jones, Tom in service dept
Dec 03, 2012 -

Keith Pierson Toyota responded

Thank you for giving us your feedback and the opportunity to assist you with your purchase. Our customers satisfaction is super important to us and your feedback is essential for improvement.

December 03, 2012

I went to the dealership to purchase a new corolla that i my wife wanted.I stayed at the dealership a couple hours before i purchased the car.My main problem is the sign out front that reads new tv with purc More

by richardh8401
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
brian jones
December 01, 2012

Donald Wyche makes sure he understands what the customer is looking for, then he does not stop looking until he finds the right car. He is able to connect to his customers with his winning personality and a More

by Melanie Pate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald G. Wyche
Dec 03, 2012 -

Keith Pierson Toyota responded

Thank you for your feedback Miss Pate, we appreciate your feedback. Thank you for allowing us the opportunity to work with you and we look forward to seeing you again soon. I will be sure to relay the compliment to Mr. Wyche. Have a great day!

Dec 04, 2012 -

Melanie Pate responded

Thank you! I do have one question. My rear defroster is not working. Should I look into replacing a fuse? What should I do about it? I will be returning in May for a 6 month service.

Dec 04, 2012 -

Keith Pierson Toyota responded

Good morning Mrs. Pate, I spoke with my Director of Service and he said to bring it on in and we will take a look at it for you. Would you like for me to set up an appointment for you? If so you can call me directly at 904-771-9100.Ask for Alex Suarez

November 30, 2012

The people are very nice. Problems- Spent over 6 hours going thru the buying process. Had to bring car back within 7 days because driver side window tint rolling up and burned up motor. Tire pressure indi More

by Fred Cone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lionel Mann
Nov 30, 2012 -

Keith Pierson Toyota responded

Thank you Mr. Cone for your feedback, we appreciate your constructive criticism and do not take it lightly. Without your feedback it is harder for us to make the necessary adjustments to better our processes. Thank you again for your review and we look forward to seeing you again soon.

November 30, 2012

Daniel was every professional in his sales. Presentation and was well informed about the Toyota product. We had made our deal but ran into a problem with the vehicle color. I wanted. A black paint and Da More

by Netgranpa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel browser
Nov 30, 2012 -

Keith Pierson Toyota responded

Mr. Schumann Thank you for your valued feedback. Thank you for serving our country as well. We sincerely appreciate your kind words and look forward to seeing you again soon.

November 30, 2012

I have used this dealership in the pass. they have excellent employees from the sales people on down. They always treat me right. Keep up the good work. See you at my first service. More

by Borihurst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kennerly
Nov 30, 2012 -

Keith Pierson Toyota responded

Thank you for your feedback, we sincerely appreciate it. We wanted thank you for your continued business and we are looking forward to seeing you again soon.

November 29, 2012

The shopping and buying experience at Kieth Pierson Toyota was outstanding. My salesman, Kennedy Mumford, greeted me as I entered the lot and provided excellent customer service throughout the entire s More

by robertwring
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennedy Mumford
Nov 29, 2012 -

Keith Pierson Toyota responded

Thank You Mr. Robert, we sincerely appreciate your feedback. We look forward to seeing you again soon.

November 28, 2012

Mr Wyche provided professional support throughout my car buying experience. Without his support, I probably would have left the lot without my new Toyota Prius. After the purchase the entire staff at Keit More

by Ken Cravey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Wyche
Nov 29, 2012 -

Keith Pierson Toyota responded

Thank you Mr. Cravey, we sincerely appreciate your feedback. Your experience here at Keith Pierson Toyota is very important to us in our strive for excellence. We are happy to see that your expectations were met and we were able to assist you with your new car purchase. We look forward to seeing you again soon. Thank you once again for giving us the opportunity to serve you.

November 23, 2012

Jenna was very professional and courteous she was training Steven and he was very eager to please and respectful. We were very impressed by both of them. I appreciated everyone that worked with us fr More

by carmjj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna Crowley
Nov 23, 2012 -

Keith Pierson Toyota responded

Thank you Miss Herring, we sincerely appreciate your feedback. We look forward to seeing you again soon.

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