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Keith Pierson Toyota

Jacksonville, FL

4.8
1,297 Reviews
Keith Pierson Toyota is a family-owned and -operated dealership that's proud to bring quality service to Florida drivers. Visit our Toyota dealer in Jacksonville, FL, to buy or lease a new Toyota, or schedule a visit at our auto repair center that's open seven days a week!
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6501 Youngerman Circle

Jacksonville, FL

32244

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Showing 1,297 reviews

December 31, 2012

Nothing wrong with the Vehicle. Sales person had a good knowledge of the product. However, when it came to price and financing the sales person and finance person where not on the same page. Couple of ti More

by gunnya223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeana Tumbarello
Jan 14, 2013 -

Keith Pierson Toyota responded

Mr. Arroyo, received a discount of $2,753 off the price of his vehicle. This left the dealership with a small profit which is necessary to sustain our existence. He also received a $2,500 trade value on his 178,000 mile Chevy. It saddens me that Mr. Arroyo is not satisfied with his deal when in fact he received a great one. We also apologize that Mr. Arroyo was not elegible for the additional $500 Military discount due to the fact he is not active military. Unfortunately, although I do not agree, this is Toyota's program and I have no control over it. Hopefully Mr. Arroyo will reconsider using us in the future for his service needs. -Keith Pierson

December 28, 2012

What a pleasure it was to be treated with respect and urgency. I believe that all the associates are the ones that set the benchmark of how all other dealerships should conduct buissness!!!!!!! More

by Leonard7401
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie, Bridget, Bob Peltz
Dec 28, 2012 -

Keith Pierson Toyota responded

Thank you for your feedback and taking the time to write about it. We sincerely appreciate it and Thank you for doing business with us. Looking forward to seeing you again soon.

December 27, 2012

Very friendly- not pushy. Got a great deal on my trade in for a new 2013 Highlander! Timely and considerate- thank you Daniel. The Rios Family! More

by riosfamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Brower
Dec 28, 2012 -

Keith Pierson Toyota responded

Special Thank you to the Rios family, we sincerely appreciate your feedback and those kind words. It was a pleasure working with you and we look forward to seeing you again soon.

December 20, 2012

As a retired military member, I have traveled all over the world and most of the United States of America. I have purchased a lot of cars both new and used. I had never been treated like the salesperson w More

by Richardson86266
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evadney "Jackie" Saint-Pierre
Dec 21, 2012 -

Keith Pierson Toyota responded

Thank you Mr. Richardson, we greatly appreciate your feedback and kind words. We sincerely appreciate you taking the time to write about your experience. We look forward to seeing you again soon.

December 13, 2012

Iam brazilian. People say that we are from another country and are not treat well.This did not happen with Keith Pierson Toyota. Anyway i have a great experience with Keith Pierson Toyota.The staff w More

by Daniella10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MR &MRS Pierson , Ace Higgs and the staff.
Dec 13, 2012 -

Keith Pierson Toyota responded

Obrigado (Thank You) Miss Daniella, We sincerely appreciate your feedback. We thank you for the opportunity to assist you with your new car purchase. We look forward to seeing you again soon.

December 12, 2012

I've been in business 3 decades, I know a strong outfit when I see one. The dealership was clean and organized; I was immediately helped when I arrived. More

by timrobbcongress
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna an Alex
Dec 13, 2012 -

Keith Pierson Toyota responded

Thank You Mr. Robb, we sincerely appreciate your feedback. We are looking forward to seeing you again soon. Have a Happy Holidays!!! -Alex Suarez

December 09, 2012

I stopped by for a quick visit to see if the dealership has a preowned Honda element. It turned out their was no element in current inventory. Marcus went in to overdrive at this time by inviting me to tes More

by Paul Hagen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anderson and Marcus
Dec 09, 2012 -

Keith Pierson Toyota responded

Thank you Mr. Hagen, we sincerely appreciate your feedback and kind words.I will make sure Mr Pierson reads this and will also present it to Marcus to reassure him of his great work. We really and truly appreciate you taking the time to write about your experience. We are looking forward to seeing you again soon.

December 08, 2012

I have purchased toyotas at different car dealerships and mt first mistake was not going to Kieth Pierson.When I made this purchase I was so happy to have gone to Kieth Pierson .I was greeted by Mr, Lionel M More

by 4seasons24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lionel Mann
Dec 09, 2012 -

Keith Pierson Toyota responded

Thank you Mr. Matteson we sincerely appreciate your feedback. We are looking forward to seeing you again soon.

December 06, 2012

Bought my 2011 Tacoma in SC. Keith Pierson honored my warranty nicely. The service department was fast from the moment I pulled up. Nice to see such organization within the department as a whole. My truc More

by POsgood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy Deems
Dec 08, 2012 -

Keith Pierson Toyota responded

Thank you Mrs. Osgood, we sincerely appreciate your feedback. We look forward to seeing you again soon, Happy Holidays!!!

December 05, 2012

Excellent customer customer service. Really took the time and effort to get me into the vehicle that I needed to be in. I would highly recommend this dealership. More

by lilnani01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Wyche
Dec 06, 2012 -

Keith Pierson Toyota responded

Thank you, We appreciate your feedback and look forward to seeing you again soon.

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