Keith Pierson Toyota
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
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Nothing wrong with the Vehicle. Sales person had a good knowledge of the product. However, when it came to price and financing the sales person and finance person where not on the same page. Couple of ti knowledge of the product. However, when it came to price and financing the sales person and finance person where not on the same page. Couple of times I wanted to walk out. Had me sign a sheet stating that I declined an promotional offer that was never offered in the first place. Did not understand that. In the end I bought a car at regular price. No special price. I could have gone to another dealer and get same deal. I will take the car to another dealer for maintenance so I don't have to second guess pricing. More
What a pleasure it was to be treated with respect and urgency. I believe that all the associates are the ones that set the benchmark of how all other dealerships should conduct buissness!!!!!!! urgency. I believe that all the associates are the ones that set the benchmark of how all other dealerships should conduct buissness!!!!!!! More
As a retired military member, I have traveled all over the world and most of the United States of America. I have purchased a lot of cars both new and used. I had never been treated like the salesperson w the world and most of the United States of America. I have purchased a lot of cars both new and used. I had never been treated like the salesperson was really interested in what I wanted,but want they wanted to sell me to get the largest commission. That's the major difference, in my opinion, between other dealers and Keith Pierson Toyota. They were the most accomodating dealer I have ever been in, during the 40+ years I've been buying cars. Your not going to get the attention or the deal that this dealer is capable of offering. If they don't have want you on the lot, they have several hundred other models stashed away at the holding lot for you to choose from. I didn't make it easy for them but when I left the lot I was a very happy camper! My salesperson went the extra mile to get me what I wanted and she actually walked the entire lot looking for that special vehicle for me. Four wheel drive vehicles are few and far between in Florida, but as I am moving north and needed one, they found the perfect one in a 6 cylinder. Perfect for my needs! My spouse will be purchasing another vehicle soon. There is no doubt that I'll travel from Kentucky to Florida to buy another vehicle from Keith Pierson Toyota. I've been to other Toyota dealers in this area but got the canned sales pitch. As a old Army recruiter myself, I know when I am being hustled. No hustling here! Straightforward, honest people that want to help fit you to the right vehicle at the right price. You just can't beat that! After the deal was done the paperwork was a breeze also, 0 percent interest pretty much sells itself in todays economy. The finance specialist was extrememly helpful and professional in explaining all the details of the deal along with all the options that I had chosen. A+++ rating in my book. I'll be back again. More
Iam brazilian. People say that we are from another country and are not treat well.This did not happen with Keith Pierson Toyota. Anyway i have a great experience with Keith Pierson Toyota.The staff w country and are not treat well.This did not happen with Keith Pierson Toyota. Anyway i have a great experience with Keith Pierson Toyota.The staff were special. I recommend any brazilian or anyone who wants to buy a new car.The staff have made me fell like at home for the second time. It was great. Could not fail to mention Ace Higgs was the official who assisted me and made take a new 2012 Camry home. More
I've been in business 3 decades, I know a strong outfit when I see one. The dealership was clean and organized; I was immediately helped when I arrived. when I see one. The dealership was clean and organized; I was immediately helped when I arrived. More
I stopped by for a quick visit to see if the dealership has a preowned Honda element. It turned out their was no element in current inventory. Marcus went in to overdrive at this time by inviting me to tes has a preowned Honda element. It turned out their was no element in current inventory. Marcus went in to overdrive at this time by inviting me to test drive any sport utility on the lot to see if another vehicle would meet my needs. I test drove two Honda c.r.v that were very clean and drove like a dream but was not a good fit for my needs. Marcus was not ready to give up so we rode the lot again and spotted a Toyota scion and it was as close to a element as we could get on this day. I test drove it and liked it better then the other two but still was not sure it would fit my needs. Marcus discussed the matter with his boss Anderson and I was offered a opportunity to do the paperwork and drive it for a day and if I was not happy with it just bring it back and I could get my trade in back with no questions asked. Well it turned out that I was not going to be satisfied until I got me an element. Marcus worked so hard through out the visit I really felt bad not keeping the vehicle but the wife also wanted a element so I returned it to the dealership. There was Marcus the next morning meeting me in the lot with my key to my trade in,I could not help but to feel bad for this young man.Keith I hope you get to see this feedback,Marcus is a good example of that old saying that is still so true today,if you gonna talk the talk you better be prepared to walk the talk. He is everything that we the consumer see in your television commercials the real deal that represents your dealership to a high standard. I will put your dealership down as my first stop in my next purchase. More
I have purchased toyotas at different car dealerships and mt first mistake was not going to Kieth Pierson.When I made this purchase I was so happy to have gone to Kieth Pierson .I was greeted by Mr, Lionel M mt first mistake was not going to Kieth Pierson.When I made this purchase I was so happy to have gone to Kieth Pierson .I was greeted by Mr, Lionel Mann and told him that I was crunched for time and I had my two children with me and we were there and gone within three hours.I would recommend Kieth Pierson to all and will continue to purchase my trucks from him as long as he has a dealership .Thank you David Matteson More
Bought my 2011 Tacoma in SC. Keith Pierson honored my warranty nicely. The service department was fast from the moment I pulled up. Nice to see such organization within the department as a whole. My truc warranty nicely. The service department was fast from the moment I pulled up. Nice to see such organization within the department as a whole. My truck needed a new blower motor, they took care of it entirely for me & did the job in a time of 45minutes. I appreciate the openness of the service repair area along with the comfortable waiting area. Not to mention free but more importantly "fast" WiFi. The service center is fully staffed & professional. Kudos to changing my "usual" life long negative experiences with dealerships to a unbelievable positive experience. Mrs.Osgood More
Excellent customer customer service. Really took the time and effort to get me into the vehicle that I needed to be in. I would highly recommend this dealership. and effort to get me into the vehicle that I needed to be in. I would highly recommend this dealership. More