Keith Hawthorne Hyundai of Gastonia
Lowell, NC
Filter Reviews by Keyword
By Type
Showing 188 reviews
Going the Distance for A G80 AWD. I had a great sales team with this purchase. Floyd Perry and Christian Hicks, and excellent combination of personality, sales skill and technical kno I had a great sales team with this purchase. Floyd Perry and Christian Hicks, and excellent combination of personality, sales skill and technical knowledge that made this process fun (if that is even possible when buying or leasing a car). Keith Hawthorne had to rise to the occasion to get this deal done. I have to tell you, I saw the stress on the sales team as I had a very aggressive offer from a competing dealership. The team literally had to do lot of work and logistics to deliver this car. I thank not only Floyd and Christian, but the two drivers that went to Ohio to get this G80, the extra expenses, hotel night, and the over 500 mile drive to deliver the car. As a customer, I had no idea that the dealership went through that level of effort to close this deal. That is what makes the difference between winners and losers. You have a winning team at Keith Hawthorne. Do your homework, be honest with your facts, prepare a fair offer, and you will get a great deal with this team. More
Happy owner of another Hyundai, Sante Fe Sport I've dealt with this dealership before...reason I returned. The salesman was super. He was on top of everything an answered my questions immediate I've dealt with this dealership before...reason I returned. The salesman was super. He was on top of everything an answered my questions immediately. I would highly recommend this dealer and salesman to anyone looking to buy a vehicle and Highly recommend Hyundai!!! More
Great experience Will be returning for sure, wonderful staff, I absolutely adore Jerome McClendon. His service was beyond excellent. The manager was also very honest a Will be returning for sure, wonderful staff, I absolutely adore Jerome McClendon. His service was beyond excellent. The manager was also very honest and everyone involved understood my personal needs for the car. More
Great work We were very pleased with the great and professional experience and help from Hyundai. I couldn't of ask for anything better from them because it was We were very pleased with the great and professional experience and help from Hyundai. I couldn't of ask for anything better from them because it was perfect. They went far and beyond for us and we thank them for there help. More
Great Customer Service The dealership and staff provided great customer service and professional knowledge. I felt very comfortable and respected when I was there at Keith H The dealership and staff provided great customer service and professional knowledge. I felt very comfortable and respected when I was there at Keith Hawthorne Hyundai. More
New Car (sonata) Brain and Jerome are very good at thier job. They were very happy to answer very question I have when making my purchase. I very happy with my new 20 Brain and Jerome are very good at thier job. They were very happy to answer very question I have when making my purchase. I very happy with my new 2017 sonata. More
Great Experience I can't say enough good things about Keith Hawthorne Hyundai of Gastonia. I was in what I thought was a negative situation. However, everyone I deal I can't say enough good things about Keith Hawthorne Hyundai of Gastonia. I was in what I thought was a negative situation. However, everyone I dealt with at the dealership including Keith Cheatham in-service and Jerome McClendon in sales went above and beyond to make me feel comfortable, treat me with complete dignity and respect and make sure I was completely satisfied every step of the way. As a woman, I am always extremely concerned about being taken advantage of. However, both of these employees let me take my time in my decision making and gave me extra attention by thoroughly explaining everything to me and even letting me take home one of their new cars to make sure I would be happy with it. I have not received that type of star quality in other dealerships. You can feel completely comfortable that if you go to Keith Hawthorne in Gastonia you will be treated properly. Therefore, if you are in the market for a new car, please ask for Jerome McClendon. He is not concerned with just making a sale but in building a customer relationship for life. More
Great Experience This was my 4th purchase from this dealership (counting my mom's). I've always had a good experience. Boom and Antonio greeted us in the parking lot. This was my 4th purchase from this dealership (counting my mom's). I've always had a good experience. Boom and Antonio greeted us in the parking lot. Boom took us on a test drive in a Tucson which is what we were looking at for a new vehicle. Antonio was willing to work with us to get our payments where we needed them to be. Jerome was asked to assist as Boom was a very new employee. Jerome was great and went over everything with us and made sure we got everything we needed and knew how everything in the car worked. Everyone was very nice and willing to help with many employees introducing themselves. I can not remember the finance manager's name but he was also very nice and explained our financing to us as well as options. Thanks! More
Excellent customer service My vehicle purchase experience was pleasant and professional. I sincerely appreciate all Floyd Perry did to take care of me and also appreciated the My vehicle purchase experience was pleasant and professional. I sincerely appreciate all Floyd Perry did to take care of me and also appreciated the quick time to close the deal. Nice not to have had to spend long hours with the paperwork. Thank you very much! More
Professional Staff and beautiful vehicles! I was greeted promptly by the front desk person and then introduced to a salesman. The entire process seemed pretty seamless. The staff is friendly an I was greeted promptly by the front desk person and then introduced to a salesman. The entire process seemed pretty seamless. The staff is friendly and eager to help in any way they can. This is my second vehicle I have leased/purchased through them. The service department is super friendly as well! More