Keith Hawthorne Ford

Been a 20 days so far so good. The dealership worked great to meet my needs.. I'm a very happy customer.. everyone in the place has a smile and we're friendly .. so far so good. Th The dealership worked great to meet my needs.. I'm a very happy customer.. everyone in the place has a smile and we're friendly .. so far so good. Thank you Keith Hawthorne of ford More

Working with salesmen John K was a good experience. I would give him a referral I would give him a referral More

Wonderful experience at Keith Hawthorne Ford . . worked with a very friendly and knowledgeable salesman John Kymla.. I would highly recommend . worked with a very friendly and knowledgeable salesman John Kymla.. I would highly recommend More

Had appointment at Keith Hawthorne Ford for bronco sport recall. Took forever. Didn't call when parts available as they said they would. Finally got a appointment for 15 March 2023 after me calling several recall. Took forever. Didn't call when parts available as they said they would. Finally got a appointment for 15 March 2023 after me calling several times. I communicated to Rick farmer service manager that I would need a shuttle to my home in cramerton..4-5 minutes away from Keith Hawthorne. I arrived there at 8:40 for my 8:45 appt on 23rd Wednesday. I noticed Mr farmer was the only there writing. I gave him my name ..there for recall appt. Reminded him I needed ride to cramerton less than 5 mins away ..after he said it would take 3 hrs or more. He said he was by his self in service..that he couldn't provide transportation/ride/shuttle. There was one fellow at the far end desk said he was too busy. Mr farmer said he didn't have a porter. Oh well! Made no sense that a Ford service dept would have no other service writer..porter or anyone to take care of a customer on a Wednesday morning . He could have ask any one of the sales people... anybody to make a round trip to 8th ave in cramerton. Probably 8 min round trip and still have time for coffee. This is not the first I received bad info...C/S..in sales and service. But..I promise it's my last. So I called another dealership just up the road...Again and the welcomed me..set a appt..and said I would be provided transportation if needed. No way to treat a customer and I was the fool to give them another chance. This has been a repeat in bad service C/S...and sales also. More

The dealer employees were extremely helpful and very clear about the terms of the sale. I felt they tried to give us a very fair deal on the truck we purchased and they were very nice about dealing with clear about the terms of the sale. I felt they tried to give us a very fair deal on the truck we purchased and they were very nice about dealing with a situation where the new owner was going to be out of state. I would certainly buy from this dealer again. More

They Don’t force you into something you can’t afford. Tairon treats me like family and always keeps things real, never makes me feel like just a sale! Tairon treats me like family and always keeps things real, never makes me feel like just a sale! More

Made things very easy I'm always in and out when ever I visit this location! Still in love with my truck thanks guys 🙂 visit this location! Still in love with my truck thanks guys 🙂 More

I live in Belmont and this is one of the best dealerships around. Shout out to Tyler Payne for assisting me and buying two vehicles within 2 months and being able to answer all my questions. Excellent vehicl around. Shout out to Tyler Payne for assisting me and buying two vehicles within 2 months and being able to answer all my questions. Excellent vehicles and excellent prices. Thanks again Tyler i feel like family More

Tairon went out of his way to help me get a deal for my new Bronco. He is personable and genuine. I won’t work with another salesman besides Tairon. new Bronco. He is personable and genuine. I won’t work with another salesman besides Tairon. More

if the general sales manager is involved run. he lies and stalls. it takes hrs and he is very rude he lies and stalls. it takes hrs and he is very rude More