Keffer Mazda - Service Center

Took my new Mazda x5 in for an oil change this past Saturday - made appt. online - was very easy. When I arrived, the place was very busy. I thought it would take forever but they had my oil changed & Saturday - made appt. online - was very easy. When I arrived, the place was very busy. I thought it would take forever but they had my oil changed & washed my car in about 45 min. I was impressed! More

Liar, Liar Pants On Fire. Had my 2005 Mazda Van in for a check engine light on. Left it over-night that turns into days, weeks, and finally a whole month. Are you fricken kidd Had my 2005 Mazda Van in for a check engine light on. Left it over-night that turns into days, weeks, and finally a whole month. Are you fricken kidding me? You have a 100K testing machine yet, in the end, they couldn't figure out what the problem was or fix it. Pick it up a month later and spending about a thousand dollars I was really pissed. A few months later, I call to schedule an appointment for a recall. Spoke with a receptionist, she then transfers me to the service guy which then transfer me to the service manager but said he was busy. Took my name and number down and said he will call me back which never happen after I called back a few times to leave a message for him to call me back. I am writing this review because this dealership fail at every level of what customer service means. And if you are the owner, CEO, manager, or whatever, get your chicken head out of your A** and wake the xxxx up. More

My Mazda needed repair for several recalls, I admit I was a little skeptical based on past experiences with dealerships, but these guys are top-notch, they repaired everything plus a few recalls that I did n a little skeptical based on past experiences with dealerships, but these guys are top-notch, they repaired everything plus a few recalls that I did not even know I had, they provided an excellent loaner vehicle to make sure I had a car until the repairs were complete. Excellent management, excellent work, highly recommend :-) More

It's been over a month since I visited Keffer Mazda & haven't heard a word from them regarding the recall. Brandon was service agent. haven't heard a word from them regarding the recall. Brandon was service agent. More

I have been a customer of Keffer Mazda in Huntersville for almost 5 years and have always been treated with respect and efficiency. Love them! for almost 5 years and have always been treated with respect and efficiency. Love them! More

I bought my Mazda Miata 2019 from Keffer Mazda huntersville , gréât deal and professional team also wonderful customer service Also wonderful service after my first survive that I did and the m huntersville , gréât deal and professional team also wonderful customer service Also wonderful service after my first survive that I did and the most important saving my time . Thank you Gene and team Leïla Farsiani More

The Service Department is very efficient and extremely helpful. I would highly recommend them. They are the reason I take my care there for everything. It might cost more, but it's worth the trust I have helpful. I would highly recommend them. They are the reason I take my care there for everything. It might cost more, but it's worth the trust I have towards them. More

Great experience with Service Department! No waiting. Courteous. Shuttled me home until my car was ready. Excellent service! A lot less expensive than I thought it’d be too. Courteous. Shuttled me home until my car was ready. Excellent service! A lot less expensive than I thought it’d be too. More

Good and fast service. Courteous. I came here to do my oil service. They do take care of that clients well even though they try to oversell service. oil service. They do take care of that clients well even though they try to oversell service. More

Customer service was excellent. All employees were friendly and welcoming. Brandon Zollars flashed a warm smile and took excellent care of me and my daughter. friendly and welcoming. Brandon Zollars flashed a warm smile and took excellent care of me and my daughter. More