
Keffer Kia
Mooresville, NC
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We were in the market for a good, used sedan and specifically wanted one with low mileage, one local owner, low asking price, high m.p.g. rating, etc. After attempting to deal with our local Honda d specifically wanted one with low mileage, one local owner, low asking price, high m.p.g. rating, etc. After attempting to deal with our local Honda dealer, a friend referred us to Chris Fann at Keffer Kia in Mooresville. They had two used Hondas on the lot that met our criteria. I talked with Chris twice via phone and decided to make an unscheduled visit to the dealership only to discover that Chris had left for the evening. I was quickly assisted by Shawn Webster and actually completed the sale in less than two hours including a test-drive! No hastle, just friendly, professional, no-pressure service! I recommend this team to anyone in the market for a vehicle without hesitation. More
Called Keffer Kia for to discuss purchasing a new car - spoke to the sales person - was not timely in responses. Towards the end, sales person called me back and confused me with another person - 10 minut spoke to the sales person - was not timely in responses. Towards the end, sales person called me back and confused me with another person - 10 minutes of discussion was worthless - he had the paperwork of another customer in front of him. 2 weeks pass, received call from finance manager asked what it would take to get deal done - promised to call back that evening or next morning - we never heard from him again - i emailed 2 times - without any response. Please do not deal with these folks - very very poor customer relations - would never purchase a car from here. Charlotte Kia dealer is much better. We ended up purchasing a Toyota at Scott Clark - much better customer experience. More
Sean Craig was great to deal with. Very nice and a man of his word. Will only deal with him when buying another car. This was the nicest experience I have ever had at a dealership. The people who work there his word. Will only deal with him when buying another car. This was the nicest experience I have ever had at a dealership. The people who work there couldn't be nicer. They were all very helpful. More
Although I won't go so far as to say "don't buy your car here," I wouldn't recommend this dealership, despite that they seem to get good ratings overall. I did not have a good experience. Usually car sa car here," I wouldn't recommend this dealership, despite that they seem to get good ratings overall. I did not have a good experience. Usually car salesmen are falling all over each other trying to get you to sign papers, but these guys didn't take me seriously in the beginning. Once they "got it" they gave me a price $1000 higher than any of the other prices I got. After much go-around, being haranged about how they have "invested in me" and how they thought we had a "good relationship", the only way to get the price down to my budget was to change the color of the car I wanted, so I told them to do a search for a different color. Then, no one got back to me. Two days later I got a message from the salesman on my answering machine (at home, when I was at work) asking why I hadn't bought a car yet. (!!) By this time I had contacted another dealer (one of the ones who made me a much better offer right off the bat) and completed my purchase. I'm not even sure I want to take my new car to Keffer Kia for oil changes, even though it is a much more convenient location for me than the dealer I purchased the car from. More
I am rating this dealership, Keffer Kia, a big 5-Stars!! I have never met anyone like my salesperson Richie Carter. He made me feel at home, got me a cup of coffee, and took his time showing me different v I have never met anyone like my salesperson Richie Carter. He made me feel at home, got me a cup of coffee, and took his time showing me different vehicles that I was interested in. By the time I was finished, I actually wanted to buy more than one because Kia's are excellent automobiles. I ended up purchasing the Sorento which to this day I will tell everyone to buy. Thanks for the hospitality Richie Carter, I will most definitely be back!! More
I was looking for a good used Sorento and Keffer Kia had the best inventory of any dealer I checked. I worked with Shawn Tate and there was no high pressure. He answered all my questions and showed me the the best inventory of any dealer I checked. I worked with Shawn Tate and there was no high pressure. He answered all my questions and showed me the vehicles in stock that I was interested in. I ended up buying a good used Kia at a price acceptable by me and my wife. I would recommend Keffer Kia to anyone interested in a new or used car. Tim Harris More
I had a great experience at keffer kia. My salesman chris baas did an awesome job at finding me the right car for me at a price i could afford. Chris was very profesional and probably one of the best dealers baas did an awesome job at finding me the right car for me at a price i could afford. Chris was very profesional and probably one of the best dealers ive ever dealt with. I will deffinetly recommend this dealership to others. 5 Stars!!! More
My husband and I came into Keffer Kia looking around for a new car that gets better gas mileage with around the same payments. We didn't have a preference and we weren't really sure what we were looking for a new car that gets better gas mileage with around the same payments. We didn't have a preference and we weren't really sure what we were looking for. We had a referral(for another salesman)from a few family members who had been to Keffer Kia previously and were impressed so we thought we'd give it a shot. Richie was the first person we met on the lot. He made us feel comfortable and he didn't push us to get something we didn't want or couldn't afford. He took care of us like family and made this a great and easy experience for us. Thanks Richie! More
I have been shopping around for a new car for a while but have had a hard time finding one that met all my criteria. I have had a Nissan my whole life, as has everyone in my family, so I guess you could say have had a hard time finding one that met all my criteria. I have had a Nissan my whole life, as has everyone in my family, so I guess you could say I am partial. My friend encouraged me to to stop in at the KIA dealership to experience something other than Nissan. I was reluctant at first, but all that changed the second I stepped on the lot. I was immediately greeted by Richie Carter. He was friendly, genuine, and extremely helpful. I didn't feel pushed or persuaded. He answered all of my questions and helped me find the car that was just for me. I never thought I would drive anything other than a Nissan, now I can't imagine driving anything but a KIA! Thank you Richie for all your help! Robyn More
The entire experience, from initial contact with the salesperson Brandon Teague via the internet, to the actual purchase was superb. Brandon got back to me immediately after I posted my initial interes salesperson Brandon Teague via the internet, to the actual purchase was superb. Brandon got back to me immediately after I posted my initial interest in a specific vehicle and followed it up with several timely phone calls with answers to several questions I had about the vehicle. The entire team at Keffer Kia did everything they said they would which made us very comfortable with the final decision to purchase the car. Not only were they very fair with the price of the car we purchased, but also gave me a very fair price for my trade-in. Our family is really enjoying our new car. I have no hesitation recommending Brandon and Keffer Kia for any new or used car purchase! More