
Keffer Kia
Mooresville, NC
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Car purchased on March 28th. The "deal" included Keffer doing repair work, in the words of the salesman would take a day or two. car was returned to dealer on April 2nd so the repairs could included Keffer doing repair work, in the words of the salesman would take a day or two. car was returned to dealer on April 2nd so the repairs could begin. Today is April 17th and Keffer STILL has the auto and repairs are still NOT complete. Per the salesman I, the customer, should be grateful that they are even doing the repairs. That's right...he not only said that.. but put it in writing in an e mail. I would advise ALL to steer clear of this dealership. More
This was my first experience with Kia and I absolutely enjoyed every minute of it! From the time I walked in, until I left with my new car, I was treated with nothing but respect. Sean, Paul and the gan enjoyed every minute of it! From the time I walked in, until I left with my new car, I was treated with nothing but respect. Sean, Paul and the gang did a magnificent job with finding me the right fit. I'm sure there were a few challenges to face but I never new it. Nothing but smooth sailing on my end. I now am a loyal customer of Keffer Kia! A special thanks to Sean Craig! You Guys Rock!!! Amy B. Tindal More
Travis went the extra mile to help me get my vehicle and trade in. Delivered right to my door, very important as I have health issues that hinder my getting out and walking. trade in. Delivered right to my door, very important as I have health issues that hinder my getting out and walking. More
Visited your dealership last week. was greeted by Shawn Tate even though i had appointment with someone else. I was in the market for a 2012 Sorento 6 cyl. Told him I did not want a 4 cyl. He took me strai Tate even though i had appointment with someone else. I was in the market for a 2012 Sorento 6 cyl. Told him I did not want a 4 cyl. He took me straight to the 4 cyl and then tried to sell me on 2009 Borrego. I think all women car seekers who are shopping alone should run from your dealership. Horrible customer service!!!! More
Shawn Craig and Don Kiley worked a miracle for me by putting me in a great car no money down and affordable payments. They really worked hard for me and were very kind of courteous and encouraging. I wo putting me in a great car no money down and affordable payments. They really worked hard for me and were very kind of courteous and encouraging. I would recommend anyone looking for a car no matter your situation give these guys a try. For those who live in Charlotte it is worthe trip out there. Thanks again guys:-) More
Everyone was very friendly and accomodating. Understood my situation and tried to make the best deal possible, both for them and for myself. I drove away very happy. my situation and tried to make the best deal possible, both for them and for myself. I drove away very happy. More
Mr. Moore located the 2013 Sorento I wanted when other dealerships were not particularly interested in doing so. The negotiated price was fair and the buying process smooth. Shannon Moore is an affable p dealerships were not particularly interested in doing so. The negotiated price was fair and the buying process smooth. Shannon Moore is an affable person. No pressure. Driving 100+ miles was worth it. More
I just purchased a new kia sorento from keffer kia! It was an overall great experience. My initial Internet inquiry resulted in a phone call from salesman lance black who listened to what I wanted and f was an overall great experience. My initial Internet inquiry resulted in a phone call from salesman lance black who listened to what I wanted and found the perfect vehicle for me within the budget I set! Evrryone st the dealership was friendly and professioal. I highly recommend the dealershop andlance black! More
RANDY LODATO WAS THE MOST PROFESSIONAL SALESMAN I HAVE HAD IN THE 20 YEARS I'VE BEEN BUYING CARS. WHAT A AMAZING EXPERIENCE AT THIS DEALERSHIP. IT WAS SO EASY TO BUY A CAR THAT I KEPT LOOKING FOR SMOETHIN HAD IN THE 20 YEARS I'VE BEEN BUYING CARS. WHAT A AMAZING EXPERIENCE AT THIS DEALERSHIP. IT WAS SO EASY TO BUY A CAR THAT I KEPT LOOKING FOR SMOETHING TO GO WRONG BUT IT NEVER DID WOW. I PURCHASED MY NEW OPTIMA AND THE WHOLE TRANSACTION WAS DONE IN A HOUR THAT IS THE FASTEST IT HAS EVER BEEN DONE FOR ME. THANKS RANDY WILL SEE YOU SOON FOR THAT SORENTO FOR MY WIFE. More