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Keffer Chrysler Jeep Dodge Ram - Service Center

Charlotte, NC

4.4
79 Reviews

79 Reviews of Keffer Chrysler Jeep Dodge Ram - Service Center

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March 01, 2023

Keffer technician Robert Bruce was very helpful in working with my warranty company to get the best deductible and also fixing a minor issue with my car that was not the reason for my visit to this de More

by gary9109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Bruce
March 01, 2023

The on-site service team is excellent. The remote call center for servicing leaves a lot to be desired. More

by KAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I only worked with service team
March 01, 2023

Robert Bruce took excellent care of my Challenger, work was done in a timely manner and he went above my expectations pertaining to the service of my vehicle. More

by gary9109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Bruce
February 27, 2023

Good Service, great service Rep. . nice cars to look at while mine was being serviced More

by MrsKWall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Bruce
February 16, 2023

I bought my 2015 Grand Cherokee Overland 3yrs ago and you guys have done All of the Service Work on it its been and Great Ride.Keep up the good Work MICHAEL BROWN More

by Mbrown2448
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew in the Service Dept. Great Job Give Him A Raise ......
February 12, 2023

We have bought several vehicles here. Salespeople are great. The service this time was excellent thanks to Chris and the technician. The call center kind of sucks. More

by Barry Brinker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gorczynski
February 09, 2023

Ease of scheduling and service was great. I would use them again if necessary. Recommend More

by Twceewil
Recommend Dealer
Yes
Employees Worked With
Service Department
February 01, 2023

Frank was awesome! Was attentive to my car repair issues. The dealership waiting area very comfortable. More

by charlie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
February 01, 2023

Courtesy tow to the nearest dealership, who took care of all of the problems in a quick/efficient manner. Would recommend. More

by ScottCLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris G
November 18, 2022

I HATE to leave negative reviews about any business but I have been beyond disappointed with my experience at Keffer. The sale process went very smooth but it has been a nightmare ever since. They installed More

by jcpridmore100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Camarda
1.0
This rating includes all reviews, with more weight given to recent reviews.
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