Keffer Chrysler Jeep Dodge Ram - Service Center
Charlotte, NC
78 Reviews of Keffer Chrysler Jeep Dodge Ram - Service Center
Robert Bruce took excellent care of my Challenger, work was done in a timely manner and he went above my expectations pertaining to the service of my vehicle. was done in a timely manner and he went above my expectations pertaining to the service of my vehicle. More
I bought my 2015 Grand Cherokee Overland 3yrs ago and you guys have done All of the Service Work on it its been and Great Ride.Keep up the good Work MICHAEL BROWN guys have done All of the Service Work on it its been and Great Ride.Keep up the good Work MICHAEL BROWN More
We have bought several vehicles here. Salespeople are great. The service this time was excellent thanks to Chris and the technician. The call center kind of sucks. Salespeople are great. The service this time was excellent thanks to Chris and the technician. The call center kind of sucks. More
I HATE to leave negative reviews about any business but I have been beyond disappointed with my experience at Keffer. The sale process went very smooth but it has been a nightmare ever since. They installed have been beyond disappointed with my experience at Keffer. The sale process went very smooth but it has been a nightmare ever since. They installed a lift for me upon purchase and since then it has just been awful. I’ve had the vehicle there two times to fix the same problem that still isn’t fixed. Since picking it up the last time I have called FOUR times. I get the same answer every time, “I’ll put it in the system and someone will give you a call.” I have yet to receive a call back. I’ve even reached out to Jeep wave to try to resolve the problem to no success. I feel extremely shafted on the whole situation. Bought a brand new Jeep that hasn’t been right since purchase over six months ago. I would return it if possible. More
After waiting 2 1/2 months to get my car back from their collision center for minor work, detailing after my new car was stolen I pick it to find the car dirty, inside still smells and I get half a mile dow collision center for minor work, detailing after my new car was stolen I pick it to find the car dirty, inside still smells and I get half a mile down the road to have a tire sensor come on. Upon getting back to work all tires were running at 27# of pressure. If you have to deal with this company, don’t allow insurance to pay up front. Go somewhere else. More