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Keffer Chrysler Jeep Dodge Ram
Charlotte, NC
1,518 Reviews
Keffer Chrysler Jeep Dodge and Ram Trucks,"The Family Store", has been proudly serving our community for over 25 years. We are 100% committed to complete customer satisfaction and world class service.
We have a recently opened a 36,000 sq foot state of the art facility and we have hundreds of cars and trucks for you to choose from.
The real difference at Keffer is the way we treat our customers. When your here, your family and you should expect to be treated that way, Friendly, knowledgeable sales, service, and parts professionals are dedicated to treating you right.
Come by the "Family Store today and discover for yourself. While you're here don't forget to ask about our "guaranteed Low Price!".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,518 reviews
January 06, 2024
Attempted to raise the price of the vehicle $1496 dollars plus $800 administrative fees. They dropped the price of the vehicle on Cars.com, but wouldn't honor that price when I contacted them a second time. plus $800 administrative fees. They dropped the price of the vehicle on Cars.com, but wouldn't honor that price when I contacted them a second time. The salesman (Tim) was very pushy and abrasive. Not customer friendly at all, I ended up buying a different vehicle at another dealership and actually paid a bit more because the dealership treated us better More
by CD
Employees Worked With
Julius Tindell, Timothy Abram
December 30, 2023
Very friendly and easy to work with. We came to agreeable terms in record time, with everything we wanted handled. Would definitely recommend Richie and Keffer Jeep Chrysler Dodge. We came to agreeable terms in record time, with everything we wanted handled. Would definitely recommend Richie and Keffer Jeep Chrysler Dodge. More
by Jarabacoajones
Employees Worked With
Richie Carter
December 26, 2023
Good communication and follow through. They were straight forward. I never felt like they were gonna try and get one over on me. They were straight forward. I never felt like they were gonna try and get one over on me. More
by Carolinas Junk Removal
Employees Worked With
Rick Trinkl, Richie Carter
December 17, 2023
My second time doing business in a row with this dealership wouldn’t change it for anything the faculty is amazing you feel like family from the moment you step through the doors… dealership wouldn’t change it for anything the faculty is amazing you feel like family from the moment you step through the doors… More
by victor77nc
Employees Worked With
Richie Carter
December 05, 2023
Richmond was one of the most informative sales professionals I have worked with. I was impressed with the dedication to making sure we left the building with everything we needed. This was an end professionals I have worked with. I was impressed with the dedication to making sure we left the building with everything we needed. This was an end of day transaction and I didn’t feel rushed through any part our purchase. This is my second Jeep from this dealership and we couldn’t be happier! More
by Billy
Employees Worked With
Richie Carter
December 03, 2023
Thank you, Richie C for working and walking me through the purchase of my truck. You and the finance team made the process go smoothly. The Keffer team were very professional and helpful. the purchase of my truck. You and the finance team made the process go smoothly. The Keffer team were very professional and helpful. More
by genahoursey
Employees Worked With
Richie Carter
