Keating Nissan

Unethical Dealership I recently experienced a unethical practice with the dealership. I purchased a new car, after having a flat tire I learned the tire was plugged / pat I recently experienced a unethical practice with the dealership. I purchased a new car, after having a flat tire I learned the tire was plugged / patched, my tire was destroyed and the dealership would not replace the tire. The Sales Director was rude and unprofessional, he flat out accused me of lying when I told him I know nothing about the plugged tire. Think about it, if you were sold a car with tires that have been plugged/patched you will never know unless you have a flat, by that time the dealer will just deny they sold you a car with used tires and you have no way of proofing it. Sounds like a snake oil sales trick, yeah you better believe it! More

great experience I dont think I would've had a better experience with anyone else. Mike Faust answered all my questions and was very trustworthy. I would recommend him I dont think I would've had a better experience with anyone else. Mike Faust answered all my questions and was very trustworthy. I would recommend him and streater smith nissan to anyone looking to buy a car. More

Great experience I had a great experience at Streater Smith Nissan! The service was great and the guy, Leo, was such a good help. He answered all of my questions and d I had a great experience at Streater Smith Nissan! The service was great and the guy, Leo, was such a good help. He answered all of my questions and didn't pressure me into getting something I didn't want. I will definitely recommend this place to everyone I know! More

Best car buying experience I dont think I would've had a better experience with anyone else. Michael Groen answered all my questions and was very trustworthy. I would recommend I dont think I would've had a better experience with anyone else. Michael Groen answered all my questions and was very trustworthy. I would recommend him and streater smith nissan to anyone looking to buy a car. More

Lies and more lies. On 07/11/2015 I was told by the Manager Greg to come in even though Capital One pre-approval letter said I had to have an income of 1800 or above. I c On 07/11/2015 I was told by the Manager Greg to come in even though Capital One pre-approval letter said I had to have an income of 1800 or above. I called to cancel the appointment, but he said he would call Capital One and see if he could get things worked out. He called me back and said they will approve me even though my income was below the 1800. I went in and met with Lawrence and we talked and he said I needed to sign an form to finish processing my application through Capital One and before he walked off I told him I only wanted my credit ran by Capital One and no one else and he agreed. Lawrence lied about only running my credit through Capital One. I later found out my credit was ran 8 different times. On 07/12/2014 I called Lawrence about my credit being ran 8 different times and he said I did not meet the requirements of income for Capital One and I stated to him, if that was so my credit still should not of been ran by other finance companies. Then he went on to say I will have to speak with Greg Monday morning about this situation. More

New SUV and more People always are complaining that when buying a new car you should be ready for a 3-4 hour ordeal. Not so, at least not for me at Streater-Smith Ni People always are complaining that when buying a new car you should be ready for a 3-4 hour ordeal. Not so, at least not for me at Streater-Smith Nissan. When I bought my first Pathfinder it was less than an hour and a half, my second one, less than a hour. Everyone was wonderful and my Sales Person Corey - knew what I was looking for, and delivered. On top of that, he has done follow ups to be sure everything is going ok with the vehicle. When I go in to get the oil changed he always makes it a point to say hello and ask if he can do anything for me. I would highly recommend them - and do! More

best car buying experience don't think anyone could top the experience I had with Mike Faust! He was the most upfront & honest cars sells man I've ever had the honor of buying don't think anyone could top the experience I had with Mike Faust! He was the most upfront & honest cars sells man I've ever had the honor of buying with, he made my wife so on top of the world with the car she picked, we went in for one thing and got a different car because he was so honest about what would be better for us, it definitely wasn't like he wanted us to spend money, he gave us the best deal for our budget, no other car dealership we visited made us feel so comfortable! More

Customer service stopped after they have the cash I purchased my truck in late December 2014 the process was quick and the staff was pleasent. My problems started after I drove off the lot towards the I purchased my truck in late December 2014 the process was quick and the staff was pleasent. My problems started after I drove off the lot towards the end of January 2015 I called about my tags and plates. Was told they were not in yet I would get a call when they came in. I explained the sales man I was moving and needed them mailed to a differrnt city when they arrived. No problem I was told... Well the next two months I called and left messages with my sales man who never never returned my calls I used the Web page to make a request they tried to sell me another car??? The general manager emailed me to see if my on line reguest was being handled. I responded twice thst it was not and whst my issue was with out any reply. 4 months later I did reach my sales person came to the conclusion they were lost in the mail.. YOU THINK SO ? Was told I should go to the DPS and file for lost plates. Don't know why I was not told that 4 months earlier? More

Great place This dealer is a great place to buy a Nissan. Went yesterday and even that didn't bought a car (i have bought 3 cars from them), the service was excep This dealer is a great place to buy a Nissan. Went yesterday and even that didn't bought a car (i have bought 3 cars from them), the service was exceptional! Great people, great service. They tried to help you as long as they can to make a fair and decent deal. More

This dealership was happy to service my Maxima after an accident. They made the experience as painless as possible and explained in detail the work to be done, as well as the detailed results of the final accident. They made the experience as painless as possible and explained in detail the work to be done, as well as the detailed results of the final alignment. The sales and service staff always greet me with a happy hello, and ask me how I've been. It really makes you feel like you belong to a family. I would recommend this dealer to anyone! More