Kearny Mesa Toyota

I love the service and very professional staff you guys have very friendly thanks they finish my car by the time they said it was have very friendly thanks they finish my car by the time they said it was More

Wendy Valdez gives me great advice and takes care of us like Family! We have used Toyota of Kearny Mesa for many years since 2006! Will return for my lifetime Barbara like Family! We have used Toyota of Kearny Mesa for many years since 2006! Will return for my lifetime Barbara More

Professional service with a smile. You can see they go out of there way to provide the kind of service people like and expect. Thank you out of there way to provide the kind of service people like and expect. Thank you More

You guys never cease to impress me. Sean Lindenberger always takes good and thorough care of me and my vehicle. He is definitely a valuable asset to your establishment. always takes good and thorough care of me and my vehicle. He is definitely a valuable asset to your establishment. More

Awesome dealer. Worked with Ms Patty for long time from service department for long and she’s very good at everything. She knows best for the customer and auto services satisfaction. service department for long and she’s very good at everything. She knows best for the customer and auto services satisfaction. More

Quan and her team provided outstanding customer service! Thank you very much for working during the pandemic. The staff was practicing social distancing too which was great. Thank you very much for working during the pandemic. The staff was practicing social distancing too which was great. More

Good work but very slow. I had an appointment for a regular Maintenance service and took them 2.5 hours...and they went way over promised time. I thought appointments were suppose to save you time? Le regular Maintenance service and took them 2.5 hours...and they went way over promised time. I thought appointments were suppose to save you time? Let me use your tools and I can knock it out in 20 minutes! Don’t plan on waiting for your car. Drop it off. More

Went for a check up since my Prius wasn’t starting up every time I drive. Turned out to be battery failure. Their service was friendly, gave me accurate estimate waiting time. Facility was clean, ever every time I drive. Turned out to be battery failure. Their service was friendly, gave me accurate estimate waiting time. Facility was clean, everyone was wearing face mask and keeping distance for this pandemic. More

If there was an option to select 0 stars I would have My experience with the sales representatives at Kearny Mesa Toyota was so awful and unprofessional that I felt the need to post my first yelp review. My experience with the sales representatives at Kearny Mesa Toyota was so awful and unprofessional that I felt the need to post my first yelp review. I entered the lot and was approached by a young gentleman, approximately my age (mid 20s). I had come to test drive the 2019 Rav4 Adventure which I had researched beforehand. We chatted for a few minutes and he soon took my license to retrieve the keys for a test drive. Upon his return he was accompanied by another salesman who appeared to be of similar age and equally lacking of experience. He proceeded to explain that because I was not interested in purchasing a vehicle until October 1 (35 days from today) that taking me on a test drive was a "waste of their time" and that they "had another appointment in 10 minutes." This absurd excuse for customer service caught me by surprise to say the least. Especially given that there were at least 5 salesmen and two managers huddled around the entrance, none of whom were assisting a guest nor coming remotely close to selling a vehicle. Had I been a man in his 40s accompanied by his wife I can guarantee that I would not have been discriminated based on my age nor denied a 5-10 minute test drive. Had this salesman been even remotely competent or decent at his job, maybe it would have dawned on him that it was a great opportunity to pitch a shorter purchase timeframe since I was very transparent it was simply a preference. I also made it clear that I had narrowed my search to 2 vehicles, which for a salesman should have been an easy lay-up. Instead, picture the waterboy getting called onto the field and fumbling the snap on the 1 yard line. If you are over the age of 40, maybe this is the dealership for you. However, if you are a young professional with qualified income and a strong credit score, stay clear of this poor excuse of a dealership unless you're fond of discrimination. More

Very pushy and disrespectful I went in to look at a car pricing. The manager is very pushy and disrespectful. The way they talk to you is not respectful. I will never come here a I went in to look at a car pricing. The manager is very pushy and disrespectful. The way they talk to you is not respectful. I will never come here again. More