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Kearny Mesa Toyota
San Diego, CA
431 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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431 Reviews of Kearny Mesa Toyota
June 27, 2020
The wait time to be checked in could be shorter, but customer service made up for it. Interaction with Charlie was short but enough. Service time was typical. customer service made up for it. Interaction with Charlie was short but enough. Service time was typical. More
by RobertS
Employees Worked With
Manuel Quiroz 4*
June 24, 2020
The wait was quite lengthy, but that is understandable in the middle of this Covid 19 pandemic. As usual the service team is meticulous in their attention to my car. A concern I have is the loss of service i the middle of this Covid 19 pandemic. As usual the service team is meticulous in their attention to my car. A concern I have is the loss of service incidents, I wasn’t able to use all of the appointments for the first 25k because time expired. This recent appointment was for 35k but Wendy Valdez bumped it to the 40k service. Did I just lose another prepaid visit? More
by lewbake
Employees Worked With
Wendy Valdez
June 13, 2020
Customer service is friendly and polite. Service with updates are prompt and efficient. I have always had great interactions with all the employees of Kearny Mesa Toyota. updates are prompt and efficient. I have always had great interactions with all the employees of Kearny Mesa Toyota. More
by Jenniferj88
Employees Worked With
Sean Lindenberger
June 11, 2020
I was disappointed with my technition yesterday. Did not go into detail on the receipt. I had to call back asking what the appreviations meant. I needed to know what was recommended. I am used to having my go into detail on the receipt. I had to call back asking what the appreviations meant. I needed to know what was recommended. I am used to having my regular technition, Kevin Fabela. More
by Cris
Employees Worked With
Kevin Fabela
June 10, 2020
Missed opportunity. Went in for warranty work and they could have gotten more work with the suggested items. Service gal was great & I appreciate her! could have gotten more work with the suggested items. Service gal was great & I appreciate her! More
by Rockinwallie
Employees Worked With
Quan
June 05, 2020
Very excellent customer service, will treat you right. Thank you for your help on my new purchase i really appreciate all the help. God bless you all Thank you for your help on my new purchase i really appreciate all the help. God bless you all More
by Sylvarmenta
Employees Worked With
Tom
June 02, 2020
Excellent Personal However one person does stand out! Hadee Earls she’s in the Service department She was very kind and professional went the extra mile! Took care of me really quick! Answered all my que Hadee Earls she’s in the Service department She was very kind and professional went the extra mile! Took care of me really quick! Answered all my questions. Very knowledgeable. More
by bobcat7575
Employees Worked With
Hadee Earls
May 31, 2020
Great and friendly staff Got quick service and drove Great and friendly staff Got quick service and drove away with a smile on my face. Thanks for all the hard workers at Toyota. Car felt brand new aga Great and friendly staff Got quick service and drove away with a smile on my face. Thanks for all the hard workers at Toyota. Car felt brand new again. More
by Westcoastgem
Employees Worked With
Vutha Seng 5 stars , Brian Beeman, Maria Spina, Sean Weaver
May 30, 2020
Volume of calls was high so difficult to get through on the phone but once I did I was pleased with response. Employees were respectful and careful about social distancing. They solved the problem I came the phone but once I did I was pleased with response. Employees were respectful and careful about social distancing. They solved the problem I came in for and, thankfully the labor and parts were under warranty. More
by Marie
Employees Worked With
Quan Quach, Brian Beeman, Maria Spina, Sean Weaver
