
Kearny Mesa Subaru
San Diego, CA
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I feel like in the past years buying a car has become extremely stressful. In 2021 after my husband's new car was totaled coming off base we attempted to buy the exact same car only to deal with dealersh extremely stressful. In 2021 after my husband's new car was totaled coming off base we attempted to buy the exact same car only to deal with dealership mark-ups. We decided to hold off as long as we could this month after my hub came home from deployment we decided it was time to find him a car and prepared for all the stress that would come with it we check out a few different dealers and a few different vehicles. We decided to just drop by Subaru of Kearny mesa and check out the Crosstrek we were prepared for the usual pushy sales people but were pleasantly surprised not only was Dan Mitchell not pushy he was patient and understanding he let us know the OTD numbers on both vehicles we looked at (NO MARK-UPS) gave us a print out and his card and let us know he would love to help us if he could. We left that day and contacted a few other Subaru dealers to ensure we were getting the best price. After a few days of drawn out phone calls and emails with other sales people we went back to Kearny Mesa Subaru because we knew not only were we receiving great customer service we were getting the best price. We sat down with Michael kigin and he was great he ensured that we were getting the most for our money the process was quick and easy and we were in and out of the dealership before our toddler had met his sit down limit. I would like to thank Dan and Michael for helping our little family with our Crosstrek purchase not only are we happy with our amazing safe vehicle but we have no doubt that going to Kearny Mesa Subaru saved us from having a stress filled month thank y'all so much. More
Angelica made this service visit the best I've ever had in decades of getting my cars serviced. I did not have to battle to get warranty repairs on my Outback; she got the diagnostic done and a week later in decades of getting my cars serviced. I did not have to battle to get warranty repairs on my Outback; she got the diagnostic done and a week later my car was good as new with Angelica taking care of all the details. More
Excellent service. I've owned 4 Subarus and all have been serviced at Kearny Mesa Subaru. I have always received great service. I've owned 4 Subarus and all have been serviced at Kearny Mesa Subaru. I have always received great service. More
Had a great experience with Kearny Mesa Subaru, in leasing my 2025 Forester. Rick in sales was terrific. Very knowledgeable and patient. Andy in financing and Cameron in redelivery were great. This i leasing my 2025 Forester. Rick in sales was terrific. Very knowledgeable and patient. Andy in financing and Cameron in redelivery were great. This is my third time working with this dealership, and highly recommend them. More
I will purchase another car from this dealer as I like the car they sell, but I am unimpressed with the service department and am uncertain if I will continue to have my car serviced at the dealership. Pu the car they sell, but I am unimpressed with the service department and am uncertain if I will continue to have my car serviced at the dealership. Purchasing great, service poor. More
This review is for Camron Cook of Kerney Mesa Subaru in San Diego. He and I met for an hour after I bought me Forrester. He gave me lessons on the operation and functions of all the buttons on the panel. W San Diego. He and I met for an hour after I bought me Forrester. He gave me lessons on the operation and functions of all the buttons on the panel. We had a great time. He is professional and easy to understand. He answered all my questions. I really enjoyed the mini class. Now all I have to do is remember all that he taught me. Camron is a great person and if I have anymore questions to feel free to call hiim for help. Thank you, Camron. More
This an updated review from a year ago on Google. I continue to be very happy with the service at Kearney Mesa Subaru and with my ownership of 2019 Subaru Outback that I purchased new from that deal I continue to be very happy with the service at Kearney Mesa Subaru and with my ownership of 2019 Subaru Outback that I purchased new from that dealership.. My Subaru needed a costly repair recently and there was a legitimate question of whether it would be covered by Subaru. Ultimately, Subaru and the dealership came through with the repair. Could not be happier with Subaru and Kearny Mesa Subaru. In my experience they both stand by their Subaru vehicles. A shoutout to Erik in the Subaru service department for his work and communication with me on this matter.. More
We came to this dealership to purchase a used subaru. The car we had wanted to purchase was sold prior to our arrival. We then looked at a 2008 ACURA for a second time, realizing that its age could mean The car we had wanted to purchase was sold prior to our arrival. We then looked at a 2008 ACURA for a second time, realizing that its age could mean encountering repairs sooner than later. Supposedly the car had been given a complete once over by the shop on sight and it had passed the smog test. Within 24 hours we had a warning light go off, I texted the sales person and he was going to consult with service on Monday (this was a Saturday). We never hear a word. Within two weeks of purchase we have encountered $2600 worth of work including an extremely conspicuous oil leak. Again I texted the sales person, this time the used car manager is suppose to call on Monday. Giant eye roll here, no call yet. What have I gotten from all this? The shop at Kearny Mesa Subaru sucks if they cannot spot an obvious oil leak. The personnel also are not quality as they prefer to ignore situations. Our $8000 car has turned into and $11,000 car. More