Kearny Mesa Subaru

Ignored Subaru roadside assistance calls Had to call Subaru roadside service twice after Outback would not start and left me stranded. Yet service department found no problem, even though I n Had to call Subaru roadside service twice after Outback would not start and left me stranded. Yet service department found no problem, even though I needed a jump to get the car running to even get it to the dealership. They never checked battery electrolyte, which I did and found specific gravity way off in multiple cells. It seems they do not want to replace a battery under 2 year maintenance agreement. Is that the only problem - or even the root problem? Who knows? Certainly not this service department Next time I'll let it be towed - but not to this service center. Meantime, still waiting for a promised shuttle More

Great people, Great service! Mike Pye, Pineapple, and everyone else at Kearny Mesa Subaru make for a great buying experience. This was our second time getting a car from them and Mike Pye, Pineapple, and everyone else at Kearny Mesa Subaru make for a great buying experience. This was our second time getting a car from them and we will definitely be back again. Don't bother with other dealerships. You get no hassle or pressure on an amazing vehicle. More

Outstanding! Jay was excellent and patient and informative. He laid everything out from the beginning and went above and beyond to make sure I got a great car that Jay was excellent and patient and informative. He laid everything out from the beginning and went above and beyond to make sure I got a great car that was just right for me and met my needs and more. Thank you Jay for a great experience and my new car. I absolutely love it! Thank you! More

Great service, made buying easy! Had a lot of questions and concerns walking in, but they made us feel at home, and we ended up with an awesome car! Thanks! Had a lot of questions and concerns walking in, but they made us feel at home, and we ended up with an awesome car! Thanks! More

Helpful Very helpful I new what I wanted and the sales team got me exactly what I asked for quick and painless great staff, I would buy there again Very helpful I new what I wanted and the sales team got me exactly what I asked for quick and painless great staff, I would buy there again More

Great people and do what they say are going to do I'm a broker and as I'm commission only, don't eat if I don't over deliver on people's expectations. Suzette and the rest of the team help me do jus I'm a broker and as I'm commission only, don't eat if I don't over deliver on people's expectations. Suzette and the rest of the team help me do just that be treating me as their valured customer. The trust I have in them to provide me with accurate info, allows me in turn to speak confidently to my clients . Trust is the deal maker and killer , and I trust Siuzette. More

Jay N. rocks! Very knowledgeable and helpful! Explained the value and efficiency of the vehicle well! Helped with working out the best deal possible! Made the car b Very knowledgeable and helpful! Explained the value and efficiency of the vehicle well! Helped with working out the best deal possible! Made the car buying experience great! More

Excellence Buying my cross track 2016 was a pleasant experience as was when I bought my 2015 Subaru. My sales rep and all the associates were wonderful. They an Buying my cross track 2016 was a pleasant experience as was when I bought my 2015 Subaru. My sales rep and all the associates were wonderful. They answered my questions and concerns professionally . Made this a easy transaction for me . More

Professional and efficient Very professional sales staff. I got a very complete introduction to the Outback that I had selected. I had to delay taking possession of my new car Very professional sales staff. I got a very complete introduction to the Outback that I had selected. I had to delay taking possession of my new car and everyone was very accommodating. More

Excellent Customer Service I am so impressed with the patience and expertise of John Pye at Kearny Mesa Subaru. He was so knowledgeable of every aspect of the legacy. It was an I am so impressed with the patience and expertise of John Pye at Kearny Mesa Subaru. He was so knowledgeable of every aspect of the legacy. It was an enjoyable experience to make such an enormous decision to purchase a vehicle. I will recommend this dealership and John Pye to friends and family. More