Kearny Mesa Subaru

Good luck getting service here. Making appointment is headache. Good luck getting them to answer phone. I made online stating coming for recalled airbag. Made 8 weeks in advance. Making appointment is headache. Good luck getting them to answer phone. I made online stating coming for recalled airbag. Made 8 weeks in advance. Took off work and got call morning of, that they would need to order that and not to come and it would be 6-8weeks for them to get it. I had put off going at all because my last visit there was a 5 hour wait with an appointment to get a new door remote programmed.. Appointment time means nothing but you "get to come" that day, not that your car will be taken care of at that time. Would go ANYWHERE else to avoid this place but afraid they are only place handling recall fixes...act like doing me big favor and I'm getting something free. I'd prefer stuff that didn't have to be recalled and if it did, they'd make it easy. More

Very professional We dealt with a really knowledgeable salesman, Dan Mitchell, who is a real asset to your firm. I will tell my friends to ask for him. We dealt with a really knowledgeable salesman, Dan Mitchell, who is a real asset to your firm. I will tell my friends to ask for him. More

Friendly and patient experience I was looking for a new compact SUV and went to several dealerships trying out different vehicles. I took a test drive of a Forester, but wanted to I was looking for a new compact SUV and went to several dealerships trying out different vehicles. I took a test drive of a Forester, but wanted to try out different dealers. In short, I was treated nicely my first visit with the test drive. I wasn't hounded while I looked at other places. After trying others and doing research, i decided on the Forester and went back a couple of weeks later. I met up with Adam again. He worked with me to find the vehicle I wanted and worked out a deal. I was pleased with my treatment and how things went. I definitely recommend this Subaru dealer. More

Professional Very professional. Excellent service. Great vehicles available. Left feeling happy with purchase. Easy to make appointments. Very knowledgeable about Very professional. Excellent service. Great vehicles available. Left feeling happy with purchase. Easy to make appointments. Very knowledgeable about the car. The car was excellent condition. More

Easy trade-in Very friendly and knowledgeable dealership. Reasonable trade-in with good upfront offer. Didn't need to argue or push back. Entire process was smooth Very friendly and knowledgeable dealership. Reasonable trade-in with good upfront offer. Didn't need to argue or push back. Entire process was smooth and they helped with all questions. Great customer service as well following up after the purchase. More

Purchasing new 2017 Subaru crosstrek I was in the market for a new car and had already done my research on purchasing the Subaru Crosstrek. Adam, a sales person at Kearny Mesa Subaru, hel I was in the market for a new car and had already done my research on purchasing the Subaru Crosstrek. Adam, a sales person at Kearny Mesa Subaru, helped me locate my new car and provided a great experience for purchasing my first car. He was very knowledgable in aspects of the car and nice and friendly during the process of purchasing the vehicle. He even gave me a ride from the rental car center near the airport after dropping off my rental car back to the dealer to pick up my new car. It was a pleasant experience and I would do it again. More

Amazing!!! Jay was outstanding in helping to get me into a new lease. He clearly gave me all the options and made me feel comfortable. I would come to him every Jay was outstanding in helping to get me into a new lease. He clearly gave me all the options and made me feel comfortable. I would come to him every time! More

Easiest car shopping We walked on the lot and were surprised at how long we got to linger before someone asked us if we needed help. Usually within 5 minutes someone is bu We walked on the lot and were surprised at how long we got to linger before someone asked us if we needed help. Usually within 5 minutes someone is bugging you about this car or that car. We came here to look at a used car we saw online and liked but they wouldn't budge on the price so instead we turned to a similar new car. They gave us a great deal and ended up being better than the used car! We're extremely happy with our purchase! More

Great My dealer guy helped alot with thw process. I customized my car and he kept me up to dat with any updates. Over all really satisfied with his service My dealer guy helped alot with thw process. I customized my car and he kept me up to dat with any updates. Over all really satisfied with his service More

Quick work no hassle I picked out car online during my lunch it was waiting for me by the time I got off work no hassle . Good deal thanks I picked out car online during my lunch it was waiting for me by the time I got off work no hassle . Good deal thanks More