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Kearny Mesa Subaru

San Diego, CA

4.3
156 Reviews

4797 Convoy Street

San Diego, CA

92111

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Showing 156 reviews

November 19, 2024

Excellent service. I will contnue to take the car there for service.. That's all for now. More

by gernhardt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know.
Nov 21, 2024 -

Kearny Mesa Subaru responded

Thank you for your review! We appreciate your business!

November 12, 2024

The staff was very attentive and courteous. They said the oil change would take less than two hours and it was done on time. They even washed the car! More

by smartassrik
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Nov 14, 2024 -

Kearny Mesa Subaru responded

Thank you for your review! We appreciate your business!

November 06, 2024

From the second we stepped on the lot, we were presented with a large variety of excellent choices of vehicles and expert guidance from our sales associate, Colton Shriver. Thank you, Colton, for helping us More

by Bill and Stacy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colton Shriver
Nov 09, 2024 -

Kearny Mesa Subaru responded

Thank you for your review! Welcome to the Kearny Mesa Subaru Family!

November 06, 2024

Fast, easy service / Fast, easy service / Fast, easy service / Fast, easy service / Fast, easy service More

by louisemglover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't know
Nov 09, 2024 -

Kearny Mesa Subaru responded

Thank you for your review! Welcome to the Kearny Mesa Subaru Family!

Nov 12, 2024 -

Kearny Mesa Subaru responded

Thank you for your review! We appreciate your business!

November 05, 2024

Angelica made this service visit the best I've ever had in decades of getting my cars serviced. I did not have to battle to get warranty repairs on my Outback; she got the diagnostic done and a week later More

by JPT0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angelica
Nov 09, 2024 -

Kearny Mesa Subaru responded

Thank you for your review! Welcome to the Kearny Mesa Subaru Family!

Nov 12, 2024 -

Kearny Mesa Subaru responded

Thank you for your review! We appreciate your business!

November 05, 2024

Great Personnel as well as customer service. Highly recommended. I actually was very satisfied with the service because they provided me a rental car from the dealership at no cost at all since More

by Lety
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Nov 07, 2024 -

Kearny Mesa Subaru responded

Thank you for your review! We are happy to welcome you to the Kearny Mesa Subaru Family!

Nov 07, 2024 -

Lety responded

I appreciate it.

November 05, 2024

I feel like in the past years buying a car has become extremely stressful. In 2021 after my husband's new car was totaled coming off base we attempted to buy the exact same car only to deal with dealersh More

by Liz8a
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Mitchell, Michael kigin
Nov 07, 2024 -

Kearny Mesa Subaru responded

Thank you for your review! We are happy to welcome you to the Kearny Mesa Subaru Family!

October 29, 2024

Excellent service. I've owned 4 Subarus and all have been serviced at Kearny Mesa Subaru. I have always received great service. More

by morebello1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember his name. Sorry
Nov 02, 2024 -

Kearny Mesa Subaru responded

Thank you for your review! We welcome you to our Subaru Family!

October 23, 2024

Had a great experience with Kearny Mesa Subaru, in leasing my 2025 Forester. Rick in sales was terrific. Very knowledgeable and patient. Andy in financing and Cameron in redelivery were great. This i More

by Mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick, Andy, and Cameron
Oct 26, 2024 -

Kearny Mesa Subaru responded

Thank you for your review! We appreciate your business!

October 21, 2024

I will purchase another car from this dealer as I like the car they sell, but I am unimpressed with the service department and am uncertain if I will continue to have my car serviced at the dealership. Pu More

by dlyons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
do not recall their names, I had to return to have the service redone. It cost me time and an uber, so I was unimpressed.
Nov 02, 2024 -

Kearny Mesa Subaru responded

Thank you for your review. We would like to hear more about your experience, cshenas@kmsubaru.com

Nov 02, 2024 -

dlyons responded

Not sure what else to say... they botched my first oil change. The day it was done, I started leaving xxxxxxof oil on my garage floor. I took pictures and called right away. They had me return two days later, and blamed it on a falty part. My problem was, I had ro return, I had oil mess to clean, an extra uber expense (they paid for one uber), etc. There was no ownership of the problem, no appology and it broke my trust.

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