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Kearny Mesa Kia

San Diego, CA

4.6
242 Reviews

7303 Clairemont Mesa Blvd.

San Diego, CA

92111

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Showing 242 reviews

August 13, 2025

Great service. Nice and easy to to communicate and work real quick with the mobile service. More

by ernestotrillo2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Betancourt
August 06, 2025

very detailed work on my office parking lot to get the software update completely finished More

by jhd1949
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
August 05, 2025

Great friendly and competent staff (and patient with inexperienced older person like me!); we highly recommend! More

by kathyvandyke1
Recommend Dealer
Yes
Employees Worked With
Ernie
August 01, 2025

Johnny was terrific and very helpful. Help me with uber and the vouchers thank you More

by Weiss1607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Betancourt
Aug 04, 2025 -

Kearny Mesa Kia responded

That is great to hear! Thank you for servicing with us. We will share the kudos with Johnny!

August 01, 2025

They never answer the phone! They don’t text you back with any updates. They keep your car for weeks. My car has been there since Monday. I called and texted the service number a More

by janeldaniels0619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Aguirre
Aug 01, 2025 -

Kearny Mesa Kia responded

We're sorry we weren't able to make contact with you. It sounds like Sean text and called at least once. We are happy to assist you. Please feel free to contact our service manager at jfarminer@kearnymesaford.com.

Aug 02, 2025 -

janeldaniels0619 responded

Thanks for finally chiming in! It’s interesting how quickly you respond to a public review, yet I’ve been trying to reach someone all week without success. Sean texting “at least once” doesn’t exactly count as active communication—especially when my car has been sitting untouched since Monday with zero updates. I’ve now had to pay out-of-pocket for a rental car because of delays caused by your team, and I even provided notarized proof of ownership that your service staff refused to acknowledge. This isn’t just about poor communication—it’s about accountability. I’ll be emailing jfarminer@kearnymesaford.com as suggested, but I truly hope that gets more attention than my calls and texts did. Looking forward to a real resolution—not just a public response.

July 31, 2025

Sean was very promp with answering our text. They did exactly what we asked on the estimate sheet and took care of damages from the car wash very excited to work with him again . Thanks Sean fro More

by Doc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Pounds
Aug 01, 2025 -

Kearny Mesa Kia responded

Thank you for servicing with us. We're glad you had a great experience.

July 30, 2025

excellent attention and service they make me feeling great y tell me all information that we need it More

by renne.chavez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marisol Betancourt
Aug 01, 2025 -

Kearny Mesa Kia responded

Thank you for your wonderful review. We are happy to hear that you enjoyed your visit with us.

July 28, 2025

Terrible customer service upon arrival. Not a friendly staff, they make you wait without giving any information. Horrible greeter. More

by linzrowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vanessa
Jul 28, 2025 -

Kearny Mesa Kia responded

Sorry to hear about your experience. If there is anything we can do to make your experience better please contact our service manager at jfarminer@kearnymesaford.com.

July 27, 2025

Very efficient, very nice, worked well with us, knew their cars and they where ready to go when we showed up. More

by Alice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marisol Betancourt
Jul 28, 2025 -

Kearny Mesa Kia responded

Thank you for visiting us. We're glad you had a 5 star experience.

July 27, 2025

I found Kearney mesa Kia way to work with. Our salesman Don was very helpful and extremely patient. More

by Gmsartist
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don
Jul 28, 2025 -

Kearny Mesa Kia responded

That is great to hear! Thank you for sharing your experience with us.

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