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Kearny Mesa Kia
San Diego, CA
122 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 122 reviews
May 23, 2025
Everyone was very friendly and helpful. They made the process fairly simple and streamlined. I would recommend buying a vehicle here. They made the process fairly simple and streamlined. I would recommend buying a vehicle here. More
by Angie
Employees Worked With
Tevin Brown, Anthony Lacey, Chris Slewa
May 22, 2025
Johnny was amazing ! He took such good care of me and my car. I will be back for more work as long as he is the o e helping me. He took such good care of me and my car. I will be back for more work as long as he is the o e helping me. More
by Deej.goodno
Employees Worked With
Johnny Gutierrez
May 20, 2025
I appreciate the attention to detail, starting with Rob's welcoming, of course, Megan's help and the work of the technician, and his recommendations. On the other hand, the size and comfort of the lobby, it' welcoming, of course, Megan's help and the work of the technician, and his recommendations. On the other hand, the size and comfort of the lobby, it's drinks and amenities, make it pleasant to wait on site, even able to work. Or otherwise the service with Lift if we can't stay. Thank you More
by Satisfied customer
Employees Worked With
Megan Michalski, Marisol Betancourt
May 19, 2025
I am giving my 5 STARS to Johnny in KIA Service. He is patient, understanding and very helpful. He has provided me with that extra individualized level of service and care that makes my day and is s He is patient, understanding and very helpful. He has provided me with that extra individualized level of service and care that makes my day and is so appreciated. Thank you for everything Johnny. See you in 5000 miles! More
by 21xlineowner
Employees Worked With
Johnny
May 14, 2025
Johnny Gutierrez is an amazing service advisor. He was able to fix everything that Chula Vista Kia didn’t do on my EV6 that was supposedly a certified pre-owned vehicle which I purchased from them. He was able to fix everything that Chula Vista Kia didn’t do on my EV6 that was supposedly a certified pre-owned vehicle which I purchased from them. He was able to align the door and perform the service that should have been done prior to being sold as a CPO vehicle. Highly recommend Kearny Mesa Kia specially when they fixed the issues from another dealership. Again excellent service. More
by rainer142000
Employees Worked With
Johnny Gutierrez
May 12, 2025
It took 5 full working days to install an ordinary battery. I made an appointment for 9:am Monday and car was finished Friday at 4:30pm. The service department did NOT contact me even once to tell me battery. I made an appointment for 9:am Monday and car was finished Friday at 4:30pm. The service department did NOT contact me even once to tell me anything until I went there in person on Thursday at noon to find out what was happening. Truly terrible service. And they charged $200 to “Diagnose” the dead battery and $400 for the battery. The service technicians and service representatives are obviously overwhelmed by the volume of customers. The dealership is extremely happy with their profits, at the expense of their customers. I will drive to Carlsbad from now on for service and to purchase a new car. They know how to provide excellent service. More
by cfdenenberg
Employees Worked With
Juan
