Kearny Mesa Hyundai

Great service, friendly and helpful people. It was easy to start a new lease. Recommend this place. It was easy to start a new lease. Recommend this place. More

Once again, was well taken care of by Issac. I had a minor issue with my key fob on my new Tucson, and Issac jumped on the case and all went great. Thank you Issac and thank you Kearny Mesa Hyu I had a minor issue with my key fob on my new Tucson, and Issac jumped on the case and all went great. Thank you Issac and thank you Kearny Mesa Hyundai. More

Warranties are overtly predatory- paid ~$5,000 for a new catalytic converter at 90k miles. New with the car mandates a 7 year/70k mile warranty and replacement aftermarket parts require 5 years/50k miles (i catalytic converter at 90k miles. New with the car mandates a 7 year/70k mile warranty and replacement aftermarket parts require 5 years/50k miles (in CA) but their chosen legal loophole puts their original replacement parts at 12 month/10k mile warranty. It lasted 14 months, and they wanted $6,000 to replace and do other small maintenance they recommended for the car. It had already been diagnosed as a blown cat, and they wanted $200 to release the car back as a diagnostic fee for the bad catalytic converter they put into the car. When discussing this, they ordered that I never return again for service. Service assistants are nice enough, but have the power of a 3 button kiosk: they can collect your money, call an unavailable manager, or give you a customer complaint number. Consistent experience with Hyundai after a recalled fuse set wasn’t bolted down and its loosening caused my car to turn off completely while on the freeway in my first year with the car (2-3 years ago). More

I am very disappointed in this dealership. They are overpriced and always trying to upsell me on things. I also needed my windshield wiper squirter fixed and it cost $195 to diagnose and I’d h They are overpriced and always trying to upsell me on things. I also needed my windshield wiper squirter fixed and it cost $195 to diagnose and I’d have to leave it for a week. Very poor in affordable and service. More

Can’t get anyone to answer the phone, once I did they told me if I dropped the car off in the morning I could get it back same day. Meanwhile, the technician keeps it for a week just to tell me “nothing told me if I dropped the car off in the morning I could get it back same day. Meanwhile, the technician keeps it for a week just to tell me “nothing is wrong with it.” When I went to pick it back up , 1 of 6 employees at their desks was actually helping customers. The only reason I didn’t blow a gasket is bc they didn’t make me pay the 200$ for the technicians time they originally told me I would have to do (once I got there not when I called.) long story short- a lazy half-xxx dealership. Should have just made the drive to Carlsbad More

Very helpful, nice, and professional. Highly recommend this place if you’re looking for affordable cars. Highly recommend this place if you’re looking for affordable cars. More

My car was towed to the shop due to a dead battery and Sean was very helpful in his communication and service details. Sean was very helpful in his communication and service details. More

Great experience with Sean. He very clearly communicated and advised on the status of my vehicle. Great customer service He very clearly communicated and advised on the status of my vehicle. Great customer service More

It is difficult to rate my experience. Staff was very courteous and professional. Work was done in the time they promised. The HUGE aggravation was that, even with an appointment i waited Staff was very courteous and professional. Work was done in the time they promised. The HUGE aggravation was that, even with an appointment i waited 45 minutes to check in and leave my car. Awful. There has to be a better way. More

I’m a super senior, as people in their mid-80’s are often called, and two of your employees, Marcus and Brittany are exceptional. Both friendly to a new customer. Both of these people worked hand in glove called, and two of your employees, Marcus and Brittany are exceptional. Both friendly to a new customer. Both of these people worked hand in glove to make the service on my 2020 Palisade absolutely perfect. I mention my age because then you know, I have been to a lot of service departments and I recognize excellence. Thank you for employing Brittany and Marcus. More