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Kearny Mesa Hyundai

San Diego, CA

4.7
977 Reviews

4797 Convoy Street

San Diego, CA

92111

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Showing 977 reviews

March 04, 2025

My wife and I visited Kearny Mesa Hyundai dealership, with the intention of looking at the Pallisade model. Sales members were really kind by letting us see one of those almost as soon as we got there. U More

by abelkrauss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe, Marcos.
March 03, 2025

Dealership sales person was friendly , low to no pressure, and helpful. Knowledgeable about the vehicle More

by Rob
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe
Mar 03, 2025 -

Kearny Mesa Hyundai responded

Thank you so much for your excellent review, Rob! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

March 02, 2025

The initial sales people were fine. The sales manager was very impatient and also overcharged and didn’t disclose that it was a demo unit. In addition when directly asked if it was a de More

by globalchemical
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sebastian sales Nassim sales manager
March 01, 2025

Joe from sales and Jeff from finance were both knowledgeable, accommodating, and not pushy. I came away with a new car and happy to do business at this dealership. More

by jchzen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe, jeff
Mar 03, 2025 -

Kearny Mesa Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Kearny Mesa Hyundai.

March 01, 2025

Service was excellent regarding my recall. Izzy was very helpful, courteous and kept me updated in regards to my vehicle. More

by lgilkers
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izzy
Mar 03, 2025 -

Kearny Mesa Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 27, 2025

Was deceived into an inspection. The service manager was supposed to call me to explain the charge, but he never did . More

by RC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
Mar 03, 2025 -

Kearny Mesa Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

February 26, 2025

I felt treated as well as could be. The sales team is very helpful. I mistakenly left things in mt trade-in, but they made sure I got them. More

by mpratt911
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Hornsby
Feb 27, 2025 -

Kearny Mesa Hyundai responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

February 25, 2025

Professional yet very friendly and personable. I was treated very well from all departments which made the experience fun. More

by Maya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Hornsby
Feb 25, 2025 -

Kearny Mesa Hyundai responded

Thank you so much, Maya, for your kind words, and for taking the time to leave us this wonderful feedback!

February 24, 2025

Very easy to communicate with service department, flexible drop-off hours, information about status of repairs and costs were also very clear. Professional service coordination. More

by Liliana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Chevarria
Feb 24, 2025 -

Kearny Mesa Hyundai responded

Hi Liliana: Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

February 24, 2025

Waited in line for 20 minutes to drop off my car for a scheduled appointment. Was asked for all of my basic info while checking in because their system doesn’t capture details already provided when bookin More

by kibarra313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick (was nice — do not blame him)
Feb 28, 2025 -

Kearny Mesa Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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