
Kearny Mesa Hyundai
San Diego, CA
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My wife and I visited Kearny Mesa Hyundai dealership, with the intention of looking at the Pallisade model. Sales members were really kind by letting us see one of those almost as soon as we got there. U with the intention of looking at the Pallisade model. Sales members were really kind by letting us see one of those almost as soon as we got there. Unfortunately, the Pallisade base model was not available at that moment. Then, we were asked if we wanted to see the Santa Fe model. To see if we possibly liked that model instead. To which we absolutely did. They offered us to test drove it and gave us a thorough explanation of a lot of the features as we were driving it. Joe, the sells member that assisted us, was really efficient. He gave us clear information about financing a d payments. He tried his very best and found the best deal for us. We ended up driving a new a d beautiful Hyundai Santa Fe that day. More
The initial sales people were fine. The sales manager was very impatient and also overcharged and didn’t disclose that it was a demo unit. In addition when directly asked if it was a de The sales manager was very impatient and also overcharged and didn’t disclose that it was a demo unit. In addition when directly asked if it was a demo or loaner car he said not. First thing In the finance office, is you understand that this is a demo car?? Laughable in a joke of a dealership buyer beware very next morning and found exact same car for 10 to 15% less More
Joe from sales and Jeff from finance were both knowledgeable, accommodating, and not pushy. I came away with a new car and happy to do business at this dealership. knowledgeable, accommodating, and not pushy. I came away with a new car and happy to do business at this dealership. More
I felt treated as well as could be. The sales team is very helpful. I mistakenly left things in mt trade-in, but they made sure I got them. The sales team is very helpful. I mistakenly left things in mt trade-in, but they made sure I got them. More
Very easy to communicate with service department, flexible drop-off hours, information about status of repairs and costs were also very clear. Professional service coordination. flexible drop-off hours, information about status of repairs and costs were also very clear. Professional service coordination. More
Waited in line for 20 minutes to drop off my car for a scheduled appointment. Was asked for all of my basic info while checking in because their system doesn’t capture details already provided when bookin scheduled appointment. Was asked for all of my basic info while checking in because their system doesn’t capture details already provided when booking online. Nice people, horrible system. More