Kearny Mesa Ford
San Diego, CA
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Easily the best dealership experience in 30+ years of buying mostly new (and sometimes used) cars. Entire process from placing the order to picking up the car and completing financing on the big day was buying mostly new (and sometimes used) cars. Entire process from placing the order to picking up the car and completing financing on the big day was smooth as silk. Time at the dealership was well spent: they covered all the important points, no pushy upselling, and got me out of there in good time. More
Kearney Mesa Ford doesn't appreciate customers from out of San Diego county nor has any integrity. I found a 2022 Ford Maverick online and reached out to confirm availability. After receiving their pri of San Diego county nor has any integrity. I found a 2022 Ford Maverick online and reached out to confirm availability. After receiving their price quote I agreed to it 100% without any negotiation. I only asked if it could be delivered to me as logistically it would be challenging. I did however say that I would figure it out if otherwise not the case. I've made prior purchases basically online for 2 other vehicles which where some distance and in Los Angeles county where traffic is much more horrendous than Orange County or San Diego traffic. I was provided a link to apply to Ford's site and this page asked which dealer was I going to go with which of course was Kearney Mesa Ford. Seconds after the submission the site said I was approved and to provide the reference number to the dealership which I did immediately. About an hour later I was told to fill out another online application but from Kearney Mesa's website because they can't get the initial one from Ford. I applied immediately and texted that it was good to go. Literally minutes later I'm being told that someone else is looking at the vehicle and if they don't proceed with the purchase it would be mine. I can say being upset is an understatement but I kept it cool and professional as getting angry gets no one anywhere. I called and spoke to the manager in which I was told I was given the wrong application and that the owner prefers to sell to San Diego residents. I was promised that the next vehicle would be mine which I know is a false promise as inventory of Mavericks and especially hybrids are going to be very challenging to acquire. And don't forget I was told SD folks get priorities so why would I be in line for another vehicle? I basically wasted my time and effort and now have 2 credit inquiries on my credit reports. Thank you...not! More
We had a great experience Steve was was knowledgeable and friendly I would definitely recommend anyone interested in a Ford vehicle to see Steve Etheredge friendly I would definitely recommend anyone interested in a Ford vehicle to see Steve Etheredge More
It was a very positive experience to purchase a vehicle from Kearny Mesa Ford. From initial contact made through the website, to the return call from our sales person, and eventual purchase of a used car, from Kearny Mesa Ford. From initial contact made through the website, to the return call from our sales person, and eventual purchase of a used car, we were very happy with the people at Kearny Mesa Ford. They are professional, listen, and make the buying experience fun. John was an absolute pleasure to work with in our purchase. Thank you. More
The salespeople, Jonathan and Jay, were great to work with. Very helpful and answered all of my questions. Any issues I had with the finance department, they addressed them the issues in my favor. with. Very helpful and answered all of my questions. Any issues I had with the finance department, they addressed them the issues in my favor. More
Took there time to make me happy. Explain everything I asked. Worked with me to get a car payment I could handle. Very Friendly and helpful. asked. Worked with me to get a car payment I could handle. Very Friendly and helpful. More
Ali is hands down the best sales rep EVER!! I bought my first Ford in 2016 and came back in 2021 when it was time to trade in, specifically for him!! We had moved to AZ but came back on the basis of what a first Ford in 2016 and came back in 2021 when it was time to trade in, specifically for him!! We had moved to AZ but came back on the basis of what an honest and smooth sale he provides!! He makes it completely comfortable (yes it’s possible for a car sale to be comfortable), from the test drive to not pushing you past your limits! You tell him your goal, and he tries to get you as close to it as possible. YOU are the focus, not the car. And that’s why I will continue to refer my friends to him. Ali, you are the best thank you again! More
Kearny Mesa Ford was AWESOME to deal with.....our salesman Ali was amazing. He did a great job of keeping us updated on when our vehicle was going to be ready for pick-up and the whole deal came tog salesman Ali was amazing. He did a great job of keeping us updated on when our vehicle was going to be ready for pick-up and the whole deal came together perfect!!!! I highly recommend Kearney Mesa Ford More
Salesman was quick to help when I arrived. Process was efficient and I was in and out within only a couple of hours. (Arrival to test drive to leaving in my new explorer) efficient and I was in and out within only a couple of hours. (Arrival to test drive to leaving in my new explorer) More