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Kearny Mesa Ford

San Diego, CA

4.3
101 Reviews

7303 Clairemont Mesa Blvd

San Diego, CA

92111

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Showing 101 reviews

December 28, 2023

Because I had “A” plan their finance manager kept jacking up the price with add ons. More interested in boosting his dollar quota than making a sale. The guy was a total arrogant jerk so after 31 years of Fo More

by rick.rocket2122000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Marisol Betancourt
Dec 30, 2023 -

Kearny Mesa Ford responded

We're sorry to hear about your experience and would like the opportunity to address your concern. Please contact our Finance Director at jfrederick@kearnymesaford.com.

November 16, 2023

The service was very professional. The staff was knowledgeable. The finance department got us in and out in record time without trying to push more options on us. More

by jaygross
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Modar, Alex, Paulina
September 21, 2023

Kearny Mesa Ford is a great dealership, we came down from another city to work with them. Fair pricing, and really nice salespeople. More

by Mark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cainen Wong, Marisol Betancourt
September 21, 2023

This dealership booked an appointment with me and then didn’t even diagnose the car until the following day. Obviously they don’t understand the meaning of an appointment and don’t value their customer’s More

by Jchuckta
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cainen Wong, Marisol Betancourt
Sep 21, 2023 -

Kearny Mesa Ford responded

JChuckta, We are sorry to hear about your experience and would like the opportunity to address it. Please contact our service director at john.hernandez@kearnymesaford.com at your earliest convenience.

September 10, 2023

The best dealership in San Diego hands down. The entire staff is first class and extremely knowledgeable. They give you one of the best car/truck buying experiences you will ever have. I highly More

by dustin.gray93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Khosoosi
August 30, 2023

Attentive and provide great feedback over the course of a year during our ordering, manufacture and delivery process of our truck. More

by pfamsd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexsandrea Parsons, David DJ Hernandez
August 26, 2023

Competitive pricing, good stock, friendly sales people and overall very happy with the experience. Ed in sales was really helpful. More

by tourmo4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed
August 23, 2023

Buying a new vehicle in the post covid market is dicey, mark ups, shady business practices, etc... Working with Saul to purchase a hybrid Maverick was the easiest part of this adventure, though not knowin More

by eric.diaz86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul
August 08, 2023

Tach Durdiev our salesman was very personable, knowledgable and help-full days after our purchase. I would recommend him to any of my friends. More

by Gp4Jax
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tach Durdiev
July 31, 2023

Charged me for an alarm I said many times I did not want. They said I wasn't paying for it, and for some reason I missed it on the paperwork until I printed it out recently Edited: to respond to Kearny an More

by victorwhitaker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noriko assured me I would not be paying for alarm, but charged me $595 for it
Aug 01, 2023 -

Kearny Mesa Ford responded

Victor, thank you for your feedback. We can assure you that our goal is to always be transparent with our guests. Please reach out to our finance director at jfrederick@kearnymesaford.com or at 858-560-5544 and we will be happy to review your purchase contract with you.

Aug 15, 2023 -

victorwhitaker responded

Thank you. It was my own fault for not looking closer at the time and I understand how this happened. I negotiated a price that was agreed to. That price included the alarm, unbeknownst to me. The alarm was not an additional charge above the negotiated amount, and thus i was not charged specifically for the alarm. When looking at paperwork, the price is the negotiated price minus the 595 alarm, so when it adds up at the end it equals what I agreed to. Now, could I have negotiated $595 less and had alarm removed? We will never know, and that is my fault. Kearny Ford has been good to me over the years and Mike Brancato is the best Service Advisor i have worked with. Edited to increase review to 4 Star.