Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kearny Mesa Ford
San Diego, CA
101 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 101 reviews
March 26, 2024
Anthony did me right! Jessica is so sweet, makes the LONG paperwork signing go by fast, and everyone is honest and real, friendly and normal. I told them what I wanted, th Jessica is so sweet, makes the LONG paperwork signing go by fast, and everyone is honest and real, friendly and normal. I told them what I wanted, they took the info, asked a few questions to narrow down what I wanted generally, then did the work to get me the best used car I could afford with my "fair" credit score and I drove out of there in a car I never dreamed I would own. More
by kendrakohrt
Employees Worked With
Anthony ? Jessica ? both 5 stars, Cainen Wong, Marisol Betancourt
March 16, 2024
The dealership was not high pressure. DJ was very knowledgeable about the truck. He was a great salesperson to work with. Made the whole transaction smooth, DJ was very knowledgeable about the truck. He was a great salesperson to work with. Made the whole transaction smooth, More
by tommahoneyccp
Employees Worked With
DJ Hernandez, Cainen Wong, Marisol Betancourt
February 23, 2024
Kearny Mesa Ford provided exceptional service, exceeding expectations. From the moment I walked in, Jakob greeted me warmly, demonstrating deep product knowledge and genuine enthusiasm. The buying process w expectations. From the moment I walked in, Jakob greeted me warmly, demonstrating deep product knowledge and genuine enthusiasm. The buying process was smooth, with transparent communication and no pressure tactics. Their commitment to customer satisfaction truly shines. Highly recommend Kearny Mesa Ford and Jakob! Ps: No markup on Ford Maverick! :) More
by Daniel H.
Employees Worked With
Jakob
January 30, 2024
I told them exactly what I wanted and they gave me that car but better. I got my hybrid Escape and I am beyond happy with my vehicle. Noah was very attentive, paciente and went out of his way to make sure car but better. I got my hybrid Escape and I am beyond happy with my vehicle. Noah was very attentive, paciente and went out of his way to make sure I was happy with my purschase. More
by Liliana
Employees Worked With
Manny, Noah, Cainen Wong, Marisol Betancourt
January 16, 2024
If you're credit is bad, they don't care to help. They advertise a "fresh start" program to help you get into a vehicle. If you take advantage of this, they treat you differently then someone coming They advertise a "fresh start" program to help you get into a vehicle. If you take advantage of this, they treat you differently then someone coming in as a normal finance. I was never shown a physical car. Wasn't given the option to test drive, I honestly wasn't even shown a picture of the vehicle I was "purchasing". That is the beginning of my 3 day buying experience. Started on monday morning, which went all the way into the evening. Was told to come back on Tuesday. My car wasn't ready until Wednesday afternoon, so they gave us loaner, but never turned off the security features. So once it was parked in my drive way, that's where it stayed till someone could turn off the security features. Was told my car would be ready for pick up on Wednesday by noon. I left the dealership at 3pm. It just seems like nobody really cared. There were 2 people that helped the whole process that helped that seemed genuinely helpful. Everyone else was just there for the money. To top it off, I DO NOT have a copy of my paper work. More
by Denn13
Employees Worked With
Anthony lacey, Kelly phung
