Kearny Mesa Chevrolet

Purchasing with Jenni Kendall I recently purchased a 2014 Camaro from Jimmie Johnson Cheverolet. In particular working with Jenni Kendall. I cannot say enough good things about h I recently purchased a 2014 Camaro from Jimmie Johnson Cheverolet. In particular working with Jenni Kendall. I cannot say enough good things about her. She is by far one of the most professional sales people that I have ever worked with. A note to other sales personnel, sincererity, and a willingness to enagage your customer goes a long way! Her professional attitude are matched by her enthusiasm and energy. Her willingness to ensure that the customer is completely satisfied with the purchase goes a long way. when it's time to purchase again my first stop will be Jimmie Johnson chevrolet. It may be my only stop! Jenni, Thank you very much for your time and effort. Tim Toles More

By far the best car buying expierence. This was by far the best car buying experience i have ever had! I had an appointment for a Friday evening to meet with a salesman to look at used vehi This was by far the best car buying experience i have ever had! I had an appointment for a Friday evening to meet with a salesman to look at used vehicles. My wife and I did not need a car, but were in the market to find a second vehicle that we couldn't live without. we showed up at 7pm for our appointment, as were immediately greeted . We introduced ourselves, and the gentlemen recognized our names and went and got the salesman for us. We were then greeted by Kevin Bouchard, who showed us around the lot. We did a couple test drives on some cars that we were interested in, but they just didn't feel right. Kevin then introduced us to Joe Brommer, and together they found us the perfect Chevy Sonic. When it came time to make the deal, we worked with Joe who showed us all of our options and laid out all the costs. There were no hidden charges or additions once we got to the finance department, because Joe was the finance manager and had already written the warranty into the contract. This also made the paper signing so easy, as we had already seen everything and all that was needed was our signature. All in all this was a great experience, and whenever i am in the market for another car, I will be coming back to Jimmy Johnson Chevrolet. More

After the car buying experience After I purchased a 2012 Camaro for my wife, I am amazed how Jimmie Johnson keeps calling back to make sure we our satisfied with our new certified pe After I purchased a 2012 Camaro for my wife, I am amazed how Jimmie Johnson keeps calling back to make sure we our satisfied with our new certified per owned vehicle! I am 100 percent satisfied by all who helped us on our Camaro! I highly recommend visiting Jimmie Johnson Chevy if your in the market for another car. What a great team of folks that work with you. We love our new Camaro!! More

If I could give it no grade, I would. This is the most corrupt, deceitful car dealer I have ever dealt with in my 45 year life. Stay away from this hawk joint. The great reviews you see are done by their corrupt, deceitful car dealer I have ever dealt with in my 45 year life. Stay away from this hawk joint. The great reviews you see are done by their staff or the family/friends of their staff trying to promote them as a quality dealership. This place is pathetic. Fake third party sales events from more corrupt people from Vegas or the like. Just visiting the place makes you feel like they are out to get you- not including how they treat you. HORRIBLE EXPERIENCE! More

Vans have come in for warranty work, Great Service, Have only had to spend deducts. on a couple of vans, have been telling others they all need to go there, Place is GREAT! only had to spend deducts. on a couple of vans, have been telling others they all need to go there, Place is GREAT! More

My experience with JJ Chevy was great!!! Fernando and his team really worked hard to help me get a truck I would be happy to drive around. They went above and beyond to make sure this deal happened! his team really worked hard to help me get a truck I would be happy to drive around. They went above and beyond to make sure this deal happened! More

UPDATE (Oct 2012): After escalating my issue to the Service Manager, Jimmy Johnson Chevy went back to how I knew them when we bought the vehicle - a total focus on customer satisfaction. They resolve Service Manager, Jimmy Johnson Chevy went back to how I knew them when we bought the vehicle - a total focus on customer satisfaction. They resolved my issues and went above and beyond to ensure that I was taken care of and my vehicle was in top working order. Leroy and Jim were fantastic to work with and their emphasis on getting the job done right once and for all was top notch. I'm changing my rating from one star to 3 stars and if my next experience with them is as good as this last one I'll bump it up further. Original post (Sept 2012): If you want to buy a Chevy and be treated like a King during the sales process go to JJ Chevy. But if you want post-sales support and customer service forget about it!!! I bought a new 2007 Suburban and was treated like the most important guy in town. Since that time I've had the vehicle in for warranty-related service 15 times for a total of 38 days that I've been unable to use my vehicle. Each time the service gets worse and worse. They can't seem to solve the one primary problem; I never get any updates on the service being performed; every time I leave a message for my service manager it doesn't get returned (and I end up having to call back and hope they answer to get any response); and, lately they just seem to be uninterested in solving my problems. I realize they're losing money on me since its warranty repair work. But, I would assume that a dealership that claims to be focused on customer service and getting "10's" on their service reports would pay a little closer attention to a long-suffering customer. I've been very nice about all of it and I think I've been extremely patient and courteous, but at this point I'm just fed up and sick of the whole thing. Would I buy another Chevy? Maybe. Would I buy it from JJ Chevy. Not on your life. More

Collision and Service Department. Those two Collision and Service Department. Those two departments pretty much some up my review. The service I received was a collision. I took my Jeep Collision and Service Department. Those two departments pretty much some up my review. The service I received was a collision. I took my Jeep here after being hit from behind by an uninsured motorist. Geico is my insurance company, and JJ Chevy is their "repair facility". I wish now I would have read yelp, and seen all the horrible reviews. About a week after bringing my car in, Les from JJ Chevy called to tell me my car was ready. As I was driving home my check engine light came on, I live about 2 miles away. I called Les and told him the light was on. He told me since they replaced the gas tank, sending unit, and other fuel system parts the light just might need to run a cycle then it will go off. He said to give it a couple of days. Well a couple of days later the light was still on. I brought it in to JJ Chevy and they said that it was a fuel emissions code, and they reset the light. I was told nothing was wrong, and they sent me on my way. I started my way back home again and guess what popped on again? Yep the check engine light. I called Les AGAIN, and he said just bring it down to the service department. I asked him if I needed an appointment to which he replied "no just bring it in". So I head down to JJ Chevy for the THIRD time. I got in line at the service station and waited about 20 minutes for the guy to come out and tell me that they can't get to my car now because I don't have an appointment. I told him Les in the Collision department said I don't need an appointment, and to just bring it in. He responded well I don't know why they tell people that, but we can't do it now. So I make an appointment for Monday and go home. Two days later on Sunday I take my 3 year old mini golfing for his birthday. As we start the car to leave it stalls ,and won't start again. I look at my gas gauge which reads 1/4 tank of gas. I then had to pay $55 dollars to have my car towed back to JJ Chevy. This is the FOURTH time!! Monday I get a call from Mike saying that the car wouldn't start because I was out of gas. When I told him the car is reading 1/4 of a tank he said he will have to call me back. Mike calls back and explains that the USED parts they put in my car must be defective, so they are going to put all new parts in. Another week or so passes and I get a call saying the car is ready to be picked up. I pick the car up, check engine light comes on again. Then I go to lunch and the car will not go more that 45 mph on the freeway. I now have to go back to JJ Chevy for the FIFTH time. A couple days go by and I get a call from Mike again this time telling me its an O2 sensor, and that it is non accident related, so I need to pay $300 to fix it. This is puzzling to me because when I brought my car in to JJ Chevy it had NO PROBLEM going over 45 mph. Mike then proceeds to tell me that they need to take my car to the Jeep dealership, because they are NOT EQUIPPED to handle Jeeps. Well why in the world did they take my car in the first place? Furious now I drive down to JJ Chevy, and speak with Dave the General Manager, where he apologies for my experience, and tells me he will take care of everything. Well today 05/24/12 I get a call from Quinn letting me know that they replaced the O2 censor at no charge to me, but that the car STILL doesn't go over 45 mph, because I need a catalytic converter. Which is only going to cost me a mere $1,100. Fed up with JJ Chevy and their lack of knowledge I pick up my car and take it to a REAL mechanic. More