Kearny Mesa Chevrolet
San Diego, CA
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The sales consultant, Pedro, was mediocre. He did let my daughter test drive the vehicle before I got there. Even though I was the one purchasing the car, he didn't bother going over the car o He did let my daughter test drive the vehicle before I got there. Even though I was the one purchasing the car, he didn't bother going over the car or features with me. He also kept the key fob with him so we didn't know until after the paperwork was signed that it had a keyless entry, not a passive keyless entry. As for the finance guy Mike, he was in such a rush to get to his nephew's football game that he flew through the paperwork without going over any of it, while talking nonstop about himself and his family. I didn't realize that I had signed a form waiving my option to return the car within 2 days. I would have purchased the option since we were buying a used car as is and, as expected, was a little leary. When my daughter drove the car off the lot, at nighttime, she realized that a couple of options she thought were on the car were not. I called them right away and was told there was nothing they could do. The manager Amanda took 2 days to call. She will talk to them about being more professional in the future. Now I'm struck with a car that is not quite what I wanted. I have bought 4 other used cars in the past half dozen years from other dealships that were very professional and I was happy with each sale. Buyer beware at this dealership! More
Very disappointed in the Sales Manager Amanda. I called her twice to try to purchase a truck and she did in fact receive my messages, and she never returned my calls. Poor customer service and unp I called her twice to try to purchase a truck and she did in fact receive my messages, and she never returned my calls. Poor customer service and unprofessional More
Buying a car can be stressful especially with how unfamiliar you are with the process. The team here are experts in their field and genuine. You do not get the typical car salesman vibe. Courtney was unfamiliar you are with the process. The team here are experts in their field and genuine. You do not get the typical car salesman vibe. Courtney was dedicated and communicative. She worked with Aaron who met me in person guided me effortlessly through the process. I love working with genuine people and this team was a breathe of fresh air. More
My family went there last week and had a great experience to purchasing a bolt EUV. We really like the car and their services. The sales consultant, Francisco Frausto, is really patient and helpful. He expla to purchasing a bolt EUV. We really like the car and their services. The sales consultant, Francisco Frausto, is really patient and helpful. He explained about the car in detail, helped us with the test drives, and how to use and set up the car and the necessary apps. They also provided us with a very good price. The car is amazing and the driving experience is great! If anyone is thinking about buying an EV, I highly recommend this place and Francisco. More
They did everything they were supposed to and some they had the truck that I wanted and pretty much kept the price exactly where I wanted to be for my wallet. The sales person did a really good job. Thank had the truck that I wanted and pretty much kept the price exactly where I wanted to be for my wallet. The sales person did a really good job. Thank you. More
I had seen a Chevy Spark at a different San Diego Dealer but Kearney Mesa Chevrolet had a the same model but newer and better conditions. Courtney Johnson made this purchase so easy and friendly. Also the f but Kearney Mesa Chevrolet had a the same model but newer and better conditions. Courtney Johnson made this purchase so easy and friendly. Also the finance person was nice and didn't feel pressure at any time during the sale. Thank you guys. More
I first looked at Chevy Bolts over a year ago. Pedro Olivares was the first Chevrolet salesperson I’d ever spoken with. He is the face of Kearny Mesa Chevrolet for me and I was so impressed with Pedro Olivares was the first Chevrolet salesperson I’d ever spoken with. He is the face of Kearny Mesa Chevrolet for me and I was so impressed with his friendly, no pressure and knowledgeable demeanor that I purposely sought him out when I was ready to buy. No pressure, no hidden markups and no sales manager swooping in to “close the deal”. I had a totally positive experience! More
I just got a Chevrolet Equinox from them. Glen helped me with the purchase. He was very helpful, patient, and friendly. There was no pressure to buy and the process was done fast and smoothly Glen helped me with the purchase. He was very helpful, patient, and friendly. There was no pressure to buy and the process was done fast and smoothly. More