Kearny Mesa Chevrolet
San Diego, CA
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Service appointment made easy As a truck driver I know the value of getting my personal vehicle serviced regularly and I was able to schedule my next appointment from 3 time zones As a truck driver I know the value of getting my personal vehicle serviced regularly and I was able to schedule my next appointment from 3 time zones away, just called Dennis Young the Public Relations Officer and over the phone he coordinated with April Lockhart and Al Martel in the service department so I can get my vehicle serviced around the limited time I have. Thanks Dennis More
Not in my wildest dreams!!! I was in dire need of a car and did not know what to do, where to go... Gabe Catbagan was really helpful in presenting me different options. Because o I was in dire need of a car and did not know what to do, where to go... Gabe Catbagan was really helpful in presenting me different options. Because of my credit, he explained that he would consult with his Finance Director Amanda Magdolen. . They asked me what car I was looking for. I said, "I have a choice?" Amanda's reply, "Let's shoot for the stars!" I wanted a Camaro (since they asked), but I am a proud new owner of a 2015 Chevrolet Cruze. I love you guys! Best buying experience of my life!. Miracles do happen...at Jimmie Johnson Chevrolet. More
Best car buying experience ever! I'm not exactly a stranger to car buying. I've had a series of unfortunate events involving all of my cars including my last one. So in 11 years I'm o I'm not exactly a stranger to car buying. I've had a series of unfortunate events involving all of my cars including my last one. So in 11 years I'm on my 5th car. Not a good record you could say. But the more important thing is I'm used to getting the run around. I'm used to the pressure, and the run around you might feel while shopping. So here I was, totaled my car, had a rental and felt tremendous pressure to buy. I'd been to two other dealerships the day before, and I had left both of them feeling extremely discouraged. So the next day I went into Jimmie Johnson, not knowing what to expect, and feeling pretty discouraged from the day before. That's when I met Joe Piza. Thank goodness for that! He assured me that he would work some magic, and he did exactly that. He proved the other two places wrong, got me into a brand new car, lower payments, lower apr, and no pressure. He was amazing to work with. Like I told him, it's always nice to work with someone who you know wants to help. Overall, by far, the best car buying experience I've had! Great dealership, amazing people. Won't go anywhere else again. More
Friendly and Helpful! As a first time car buyer, I was not completely sure what all the details and fine lines were when purchasing a car. But the staff, especially Dennis As a first time car buyer, I was not completely sure what all the details and fine lines were when purchasing a car. But the staff, especially Dennis Young, explained everything to me as many times as I needed and guided me in making the right decisions. I love my 2012 Chevy Cruze! More
Customer service Had an apt. To take in my truck in for service and to check a noise in the transmission. Nobody there to wk on truck. Had the apt, for a week. Not gre Had an apt. To take in my truck in for service and to check a noise in the transmission. Nobody there to wk on truck. Had the apt, for a week. Not great customer service. And waited for 3 hours. I have been to other customer service at different dealership.....they vac. Out the car and wash it. Not this place!! More
Francisco was AWESOME! Great experience! Francisco was excellent with helping us decide which truck would best fit our needs, He was not pushy at all, he was super helpful and had a general c Francisco was excellent with helping us decide which truck would best fit our needs, He was not pushy at all, he was super helpful and had a general care about getting us in the truck we truly wanted. I would recommend anyone who wants a great experience to go see Francisco at Jimmy Johnson Chevy! More
Ask for Gabe, he's the BEST!! Having experienced the red carpet treatment for years with my last car, I had my reservations about going to another dealership for another make of ca Having experienced the red carpet treatment for years with my last car, I had my reservations about going to another dealership for another make of car. I had my eyes set on a new Colorado Z71 and these trucks were selling so quickly, I had just about given up on purchasing one. I had spoken to pretty much all of the local Chevy dealerships nearby without any luck. I had a couple of conversations with Gabe over the phone and he was always very quick to reply to my emails. He even knew the around when the next Colorados Z71's would arrive. Offering advice and tips on how to secure the truck as soon as it would arrive. Gabe came though when he called as soon as he heard the exact model landed on his lot. I drove over and was quickly greeted by him and we went for a test drive before anyone else had an opportunity. Gabe was very professional and knowledgeable about the details of the vehicle. Sometimes you meet people and you quickly feel like they've generally got your back and Gabe is as dependable as they get. Because I had privately sold my car in the week prior to checking out the truck, I was driving around a renter. Instead of having to handle the the return of the renter, Gabe offered and returned the rental for me. Talk about awesome service! After buying the truck, I inquired about getting a discount for services/parts Gabe left a voucher for 10% off my parts purchase with the service department to use when I picked up my vehicle. I'm really glad I had the opportunity to work with Gabe. If it weren't for him, I'd probably still be driving my rental and would've just given up on the vehicle I really wanted and settled for something else. More
Greatest and easiest car buying experience! My husband and I had the best car buying experience yesterday at Jimmie Johnson Chevrolet Kearny Mesa. Mr. Frank Torres, our salesman, was courteous, My husband and I had the best car buying experience yesterday at Jimmie Johnson Chevrolet Kearny Mesa. Mr. Frank Torres, our salesman, was courteous, friendly, kind and professional - top notch customer service! We came to Jimmie Johnson Chevrolet to see if by chance they could help us in anyway purchase a newer used vehicle with our less than stellar credit. Not only did they work with us and offer several choices from their used car inventory, but they were honest and straightforward every step of the way, and were able to provide us with a fairly priced and beautiful 2012 Kia Soul with approved financing we could afford. We never felt pressured or uncomfortable, instead, we were made to feel that they cared and were willing to help us in any way they could. Thank you, Mr. Frank Torres and Jimmie Johnson Chevrolet for all your help in purchasing our new used 2012 Kia Soul!!! More
Service Consultant Sean Heinen took good care of us. Sean had my Chevy service finished earlier than I expected. He was very professional and just a cool guy.When I came to pick it up it was washed and r Sean had my Chevy service finished earlier than I expected. He was very professional and just a cool guy.When I came to pick it up it was washed and ready to go. Very Happy with the visit. I Highly recommend their Service Dept. More
Best Car Buying Experience Ever/Joe Piza is The Man! Joe Piza and the JJ Chevy team really took care of my husband and I. Joe went the extra mile in order to make our dreams come true in owning a Brand Joe Piza and the JJ Chevy team really took care of my husband and I. Joe went the extra mile in order to make our dreams come true in owning a Brand New Car. There was never any pressure and we were never made to feel bad about our terribly low credit score. Joe stayed on top of it and contacted us daily with updates. He really made us feel as though we were a priority and I think he was more excited than we were when Amanda pulled through with a great deal on a Phenomenal car. I will recommend everyone I know to JJ Chevy as it is not just about making the sale with them, they truly care about the client and making the client happy. Customer service goes along with me and Joe had nothing but the most professional and diligent customer service that is really hard to find now a days! Thanks for all that you did and I absolutely love my 15 Chevy Cruze! More