
Kearny Mesa Chevrolet
San Diego, CA
Filter Reviews by Keyword
By Type
Showing 466 reviews
Excellent Customer Service Derek Suda handled my service with excellence. Made everything clear to me and let me know what to expect regarding service standards. He was very p Derek Suda handled my service with excellence. Made everything clear to me and let me know what to expect regarding service standards. He was very pleasant and made me feel that He would do his best to make sure my car was serviced to my satisfaction! More
Love, love, lovvvvvvvvvvve JJ Chevy!! I can't say enough about Derek Suda and the level of expert service I receive constantly at Jimmie Johnson Chevy. I feel as though I'm treated like f I can't say enough about Derek Suda and the level of expert service I receive constantly at Jimmie Johnson Chevy. I feel as though I'm treated like family whenever I bring my Sonic in for service. I truly appreciate the time Derek takes to explain complicated service processes and procedures. I'll be a loyal JJ Chevy customer because of Derek and the stellar service I continually receive. Thanks Derek!! More
Patience and Reassuring! I came in here to purchase a vehicle I had researched online. I received friendly service all around. I was greeted as soon as I came in by Amanda fro I came in here to purchase a vehicle I had researched online. I received friendly service all around. I was greeted as soon as I came in by Amanda from Management. I was introduced to and worked extensively with Gabe Catbagan in Sales. I stayed for a long time because I wanted to make a smart, informed decision about my purchase. Gabe was SUPER patient with me, presented the facts and then gave me all the time I needed without being pushy or overbearing. He instinctively knew when to talk and when to just give me time. He was the perfect sales person for me. When I finally made my decision, Joe from Finance assisted me with the paperwork. Because I was almost at the finish line, he sealed the deal! He explained every about the paperwork and was very pleasant, even for the end of the day. Overall, a great experience. Would definitely recommend to a friend! More
Great Team! Derek Suda was my service adviser, he was very professional and treated me with great respect at every level...after my service was completed, he took Derek Suda was my service adviser, he was very professional and treated me with great respect at every level...after my service was completed, he took me to meet my mechanic, KIT is his name, Kit was happy to go over everything he accomplished working on my pride and joy, Chevy Silverado. You can tell when people love their jobs and these guys DO! If you want top of line service for your Chevrolet, this is the place! Kudo's to JJ CHEVY. More
Recall and maintenance work Derek Suda did an excellent job listening to me so we were off to a good start. My traverse had 3 issues. A lift gate recall , 2 seat belt replac Derek Suda did an excellent job listening to me so we were off to a good start. My traverse had 3 issues. A lift gate recall , 2 seat belt replacements and a transmission service. He made the whole thing enjoyable instead of the other option. He showed definite interest in taking care of my car. He represented JJ Chevrolet very well. He will be my Service Advisor in the future if possible. More
Great to deal with They had a special running on a new Chevy Cruze, so I dropped in and picked up two of them. They were an easy to work with team, low pressure, and rea They had a special running on a new Chevy Cruze, so I dropped in and picked up two of them. They were an easy to work with team, low pressure, and really helpful (Helped me work through the paperwork to get a Costco rebate, for example). My sales guy (Michael Mc___) even went out of his way to help me surprise my wife by putting a big bow on one of the cars when I picked it up the next day (I told her we had to go in to sign some paperwork, and surprise - the car parked by itself with the giant bow on it is yours, and Michael isn't here to have us sign stuff, he's here to help you pair your phone, show you the car's features, etc.). Michael even communicated via text message which made it super easy to get some questions answered before I made my purchase decision and arrange the surprise for my wife. Finally, I was in a super hurry to get out of there to get to an appointment, and Amanda whisked me through all the paperwork (DMV, lease, etc.) for both cars about as fast as I was able to sign things (if you've bought a car before, you know this usually takes like 30 minutes, but she had me in and out really fast). More
Excellent service! I came in to get my oil changed and tires rotated. As soon as I walked in, I was greeted by service advisor Derek Suda. He immediately helped me and I came in to get my oil changed and tires rotated. As soon as I walked in, I was greeted by service advisor Derek Suda. He immediately helped me and got my car in to be serviced right away. He was very professional and very helpful. He made me feel comfortable and trusting that the service would be done right. I would definitely recommend this dealership and Mr. Suda. It was a pleasant visit and I will surely be returning for future service on my vehicle. More
very appreciative of how easy they made it for me They were very patient working with me as a first time leasee, explained everything thouroghly so no surprises. They made it a great experience overal They were very patient working with me as a first time leasee, explained everything thouroghly so no surprises. They made it a great experience overall. More
Excellent Service Derek was my service adviser. He was amazing from the first minute I met with him. He was very attentive and tool all my concerns seriously. He alwa Derek was my service adviser. He was amazing from the first minute I met with him. He was very attentive and tool all my concerns seriously. He always kept me informed and did a great job with the car. Thank so much Derek, you made my visit a pleasurable one and I will be happy to come back to your facility in the future. More
Excellent Service, hads down!!! I had absoluety horrible credit and was in need of filing bankruptcy. I had filed bankruptcy in August and my BK discharged 10/27/2015. I had contacte I had absoluety horrible credit and was in need of filing bankruptcy. I had filed bankruptcy in August and my BK discharged 10/27/2015. I had contacted the special finance department a JJ to see if it would be at all possible to get into a new car. The car I had was a 1999 Nissan Sentra - mannual worked great but I commute a good distance m-f for work so the miles were adding up quick and I wanted something more reliable. I initially spoke with Gabe Catbagan about what possible options I had. During that time he told me I needed to wait just a little longer until my BK discharged fully. He told me he would be in touch when that time came! Gabe kept his word and gave me a call as soon as the BK discharged. by that time I was a bit discourgaed from being turned down at all these other dealerships, but Gabe kept Optomistic. Gabe scheduled me to come down- and isntead of discussing what type of car I want, and test driving he said " lets work the numbers first" then once we get you approved we can have some fun! and he did just that. I waitied for the finace team to work their magic and before I knew it, Gabe came walking in with several different keys and said " lets go test drive the car of your choice" and we did just that! I am now the proud own of a chevy 2016 cruz. Gabe was so knowledgable about my car from everthing on the exterior of it to the interior. I had every single question asked. he was friendly, optomistic and truly worked diligently on getting me an affordable deal! he as well as the rest of the finace team gave me the best car buying experience I have ever had! I will always go back to that dealership and I will continue to recommend all those including those with bad credit to go to JJ chevrolet! you will not regret it!!!! More