
Kayser Ford Lincoln
Madison, WI
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Great Service by Service Advisor Frantz Cardio Thanks to Frantz Cardio at Kayser for the consistent personal service of my 3 ford vehicles. Trust and being treated fairly are why we have been with Thanks to Frantz Cardio at Kayser for the consistent personal service of my 3 ford vehicles. Trust and being treated fairly are why we have been with Frantz for over a decade. He is best in class and is the reason the service department 5 stars. More
The Works Oilchange Comfortable waiting area, quick work and good value! I have been working with Franz for a long time. Kayser has always been a pleasant experience. Comfortable waiting area, quick work and good value! I have been working with Franz for a long time. Kayser has always been a pleasant experience. More
The reason I keep coming back Frantz is an excellent employee and is the reason I keep buying fords and keep coming to the service department! I trust him a lot and know that he al Frantz is an excellent employee and is the reason I keep buying fords and keep coming to the service department! I trust him a lot and know that he always has my best interest. He is very friendly and treats me like I am family. He always has a great attitude and a friendly demeanor. Without Frantz I would have no idea where I would take my car. Thank you Frantz for being a great service advisor and watching out for all of us. More
Recent Purchase I just purchased my second Fusion from Kayser.........it was a great experience working with Tim and Nick! We will come back when my wife needs a new I just purchased my second Fusion from Kayser.........it was a great experience working with Tim and Nick! We will come back when my wife needs a new vehicle. More
Great Service Great Sales Frantz is always the, go to guy for service! Great attitude and straight forward guy, easy to talk to with family friendliness! I have known Frantz Frantz is always the, go to guy for service! Great attitude and straight forward guy, easy to talk to with family friendliness! I have known Frantz for years as I have always taken my vehicles to him for service! He just hooked me up with 4 tires at a competitive price! Don't know where I would take my vehicle if Kayser wasn't here! Keep up the great work guys!! I have to say a few great things about Rick as well, as he is the best. Great attitude, easy to talk too and always treats you like family! I have bought several cars from Rick and I always get the best deal with him! The 2010 F-150 is the 5th vehicle I have bought from Rick and Kayser ford and frankly any other dealership is a dirty word! There isn't much more to say but THANK YOU for treating your customer's so very well!! More
100,000 mile maintenance on my 2006 Ford Expedition This maintenance visit was the 2nd best vehicle experience of my long Ford ownership life. The only one better was the day I purchased the expedition This maintenance visit was the 2nd best vehicle experience of my long Ford ownership life. The only one better was the day I purchased the expedition at Kayser from Rick Frentz. As noted by the high ratings I gave, Frantz Cordio was the ultimate professional with my concerns and cost expectations at the forefront of our conversation. He kept me updated and when I picked up the vehicle and drove it home, I was amazed that it felt and drove as new. I have know doubt this vehicle will easily get me another 100,000 miles and look forward to working with Frantz and Kayser Ford for that maintenance. Also Tim Douglas has done a wonderful job of assembling and managing a great service team. More
Regular auto maintenance/service I regularly bring in my Ford Taurus for all maintenance, service and questions. Frantz and Randy make sure all work is done, all questions answered an I regularly bring in my Ford Taurus for all maintenance, service and questions. Frantz and Randy make sure all work is done, all questions answered and helpful in their advice. Whether the work is regular or repair, the service and body shops not only do the job well, their service and advice are more than great. More
Kayser won't stand behind its service I purchased a used F150 truck from Kayser Ford. The salesman was Alvaro; the manager was Kevin Woods. I asked Kayser to install a set of parking se I purchased a used F150 truck from Kayser Ford. The salesman was Alvaro; the manager was Kevin Woods. I asked Kayser to install a set of parking sensors like the ones I had installed in the Ford Ranger truck I traded to the F150. These sensors were on both front and rear bumpers and they were connected to a small LED screen on my dash displaying an icon of the truck indicating, as necessary, both location of the bumper was in danger and how many feet I was from colliding. Instead Kayser installed backup sensors. These failed within a week, beeping every time I backed up whether or not anything was behind me. Inasmuch as I paid $390 for an item I didn't order and which failed a week after installation, I asked for a refund. Kayser refused. This is the second (and last vehicle) I will purchase from Kayser. I've removed the Kayser label from the back of the vehical. I will not recommend them to anyone, and I will not use Kayser to service my truck. Kevin Woods and Jay Alvarado personify the stereotype of "used car salesman." More
Thank you Tim My experience with Tim Freidag was outstanding. His personal attention is refreshing and welcomed. Upon delivery, he took 2 hrs. of his time to go ov My experience with Tim Freidag was outstanding. His personal attention is refreshing and welcomed. Upon delivery, he took 2 hrs. of his time to go over options and set up those features I knew would give me trouble. The entire purchase process was pleasurable and satisfying. Thanks again, Tim. More
I wanted to thank Tim Freidag and Nick Douglas for an excellent buying experience I recently had with Kayser Ford. This is my second vehicle I have purchased from Kayser and working with Tim has been a s excellent buying experience I recently had with Kayser Ford. This is my second vehicle I have purchased from Kayser and working with Tim has been a stress free experience both times! Tim is honest and will get you the best deal available. He has a passion for his work and it shows in his relationship with his clients. I also had the opportunity to work with Nick Douglas who was very helpful in keeping the transaction moving forward. Nick also showed me how the workings of my newly leased 2014 Ford Fusion SE. I am very happy with this vehicle and I highly recommend Tim and Nick when purchasing your next Ford. More