Katy Honda

I bought a used car from this dealership and negotiated the Selling price with the Salesman on the lot. After, we got inside we went and sat down and the salesman went away with a calculator and figured the Selling price with the Salesman on the lot. After, we got inside we went and sat down and the salesman went away with a calculator and figured out the drive out price... Since we did not have a calculator , we assumed that the salesman was using the negotiated Selling price as his basis for arriving at the drive out price. He also stated that in reference to the drive out price, "This includes FREE oil changes for the life of the vehicle", at which point we were amazed and even questioned him on it an he stated "Oh yes, all you have to pay is the tax". at this point we are feeling all warm and fuzzy about Honda cars of Katy. We go to the Finance department and sign off on the car, feeling that we were getting an awesome deal and FREE oil changes. It was not until the next day that I went over the numbers again and saw that the selling price had been inflated by $399.00. I immediately called the salesman and he replied "Well, you agreed to the drive out price" and then referred me to finance guy.... Bottom line is they charged us $399.00 for the oil changes. After numerous calls we finally got a call from the Sales Manager who stated "Oh we charge everyone for the oil changes" and he said "He could not take his oil change card back and refund me my money" If I would have known that I was buying oil changes from Honda, I would not have purchased them. More

Went there about two weeks ago and looked for an 08 Accord LX. Sales man was nice. However, sales manager (who speaks with strong foreign accent) was extremely rude. Price is ridiculous high. I aske Accord LX. Sales man was nice. However, sales manager (who speaks with strong foreign accent) was extremely rude. Price is ridiculous high. I asked him why the price they ask is so high, then he started a long lectures about inflation, oil price, and bunch of BS. I told him that all invoice number I got from Internet doesn't match the price he shown. He said, "Yeah, Internet can show you the invoice price, but it won't sell you a car. To get a car, you talk to me!" More