Katy Honda

Just bought a 2009 Honda Pilot EX-L from Honda Cars of Katy and was pleasently surprised about the excellent service I experienced there. I went there today for service on my 1998 Honda Accord and found o Katy and was pleasently surprised about the excellent service I experienced there. I went there today for service on my 1998 Honda Accord and found out that my vehicle was going to cost over $2,000 to repair. (My car was recently flooded due to massive rain we had earlier in the week.) The service advisor, Sallie, introduced me to Alton, the sales consultant, to see what kind of options were available for me. He sat me down and asked me questions to find out what type of vehicle I wanted and what options I would like. He recommended the EX-L Pilot to me and allowed me to conduct a test drive around the dealership. We then headed back to his office and after 5 mins. he gave me the price of vehicle and an offer for the trade. To my surprise, the price was much lower that the sticker price on the vehicle. Apparently, Alton went to the GM of the store and told him my situation. The offer was really much better than I had initially thought and after checking my credit to make sure I could afford the payments, I was in my new car in no time! I don’t buy a new car often, but when I do, I will surely come back to this dealership. More

I am sorry for my English. Because I just arrive USA and going to buy my first car. Please save your time and don't go to this dealer. This dealer will just cheat your money. I bought a Honda Fit on 20Feb going to buy my first car. Please save your time and don't go to this dealer. This dealer will just cheat your money. I bought a Honda Fit on 20Feb2009, after few days we found the total amount of our loan was added almost US$3000 for the useless warranty, oil change. The problem is when I deal with them, they NEVER told me what I am buying. JUSTIN just calculate the total monthly payment and then ask me is it ok. We don't know that is included the hidden US$3000 fee. Just few days after I purchased the car. We requested to cancel the warranty. At the beginning of conversation JUSTIN refuse our request. And after few days of complain, JUSTIN started to process our request. He said it will take 6~8 weeks to do the refund. But after 8weeks+ we cannot see and refund on the loan. So we called JUSTIN again, and he said it will take 2 weeks more, but this time we don't trust him....and we ask him for any prove, then he said he cannot provice and he dropped my phone call..... Today I still dealing with him about my problem. Pray for me please. If anyone has the same problem with Honda Car of Katy, I wish we could stick together and fight to them. More

I went to Honda Cars of Katy during the week to look at Accords, I ended up meeting a salesman within a few minutes of being on the lot. David Weingartner, who actually worked with the Credit Union I am a Accords, I ended up meeting a salesman within a few minutes of being on the lot. David Weingartner, who actually worked with the Credit Union I am a member of. We took a look at a few of them but budget wise I ended up looking at a great Civic with a lot of options and we began the process, It was fairly simple I contacted my credit union and they and the dealership finished most of the process, a few dollars later and a couple of signatures and I was in my new Civic within hours More

I am always in the defense mode when I go into a car dealership. As a woman, I just do not like dealing with car salesmen because I really do not know anything about the size of engines and things like dealership. As a woman, I just do not like dealing with car salesmen because I really do not know anything about the size of engines and things like that. I just know what I like, what I can afford and what I expect out of the car I drive. My reservations and hesitations were soon put to rest by my salesmen, David Weingartner and Carl Craig (I talked with them both on different occasions). With this feeling of distrust in the back of my mind, I proceeded cautiously with the transaction. I was allowed to take a test drive of the car I wanted, a 2009 CRV, fully loaded. David Weingartner went over with me all the features of the car with me. He made sure I understood everything he was telling me and wanted to make sure I was satisfied with his explanations. When we returned to the dealership after the test drive, we sat down to go over all the paper work and loan application. I was very pleasantly surprised that I was able to be financed through Honda, as I am a victim of identity theft and my credit rating has been affected in the negative by this. The finance person, Steve Stromatt, was very knowledgeable in what he was doing. He knew how to explain every piece of paper we reviewed in a way that I could understand it and I felt comfortable signing each piece of paper. There was no fumbling and rustling of papers. Steve had everything all laid out, 1-2-3. .. and I was in his office no more than 15 minutes and was ready to drive away in my new car. My total time in this dealership was no more than 2 hours. And that time included the time when I went out to drive the car. After all the paper work was taken care of, a man by the name of Terry got in the car with me and went over all the features inside the car with me. There was an extensive lesson on the navigation system, as I had never worked with one before. He allowed me to work with it as he guided me, and explained the pamphlets that go along with the vehicle so that I could find answers I may have later. He also said that I could come back to the dealership any time with questions I may have, and he would go over them with me and resolve any questions I may have. My experience at this dealership was unlike any I have had at any dealership before. I did not leave there, feeling like I had been tricked or lied to. The dealership is clean; the people there were very friendly and anxious to make sure all my questions and concerns were addressed. Not only would I recommend this dealership to everyone, I HAVE done so. My sister was so impressed by my experience that she has thought about coming here from Louisiana to look for her new vehicle. More

I really appreciate all the great help and assistance that Jose offered me through the process of buying my first car,I did a lot of research on the car before going to buy it, and I was impressed by how that Jose offered me through the process of buying my first car,I did a lot of research on the car before going to buy it, and I was impressed by how well informed Jose was about the car. I will definately recommend "Honda Cars Of Katy" to people I know. More

We received a card in the mail for $7000 off a new car at this dealership. Obviously, car dealerships can be pretty gimmicky, so we called them to ask what the catch was, and what vehicles it applied to. We this dealership. Obviously, car dealerships can be pretty gimmicky, so we called them to ask what the catch was, and what vehicles it applied to. We were speaking to Veronica. I specifically made sure to ask first if it applied to all new cars, then if it applied to the Civic (which is what I was interested) in, and then ran mock numbers, literally saying, "If the Civic costs $18,000, with this card it would be $11,000?" All of these questions received affirmative responses, followed by requests that I come visit them before they closed (we were calling at 7:45 on a Saturday night, and they closed at 9:00) so that we could get started on the processing of the card and looking at the inventory. My mother and I rushed to get ready and speed down to the dealership to meet Veronica at 8:15. She wasn't there. Instead we were greeted by some girl, then an agent came to us. We discussed my budget, and then showed him the card. He quickly said that for the Civic, and most other models, the actual amount off the price is less--in this case, $2500. I was not in the market for a new car generally, but the $7000 would have made it worth my while. The agent went three to get managers, returning ten minutes later each time with apologies and ideas for used cars that I could buy in my budget. I had only because the car-searching process and was not at all interested in looking at used cars, especially when the dealership very clearly lied to us to get us to come there. After thirty minutes of unproductive waiting and talking, my mother and I finally left in disgust. We called afterwards to complain to the management, and eventually got a call back from the manager's manager who at least was courteous enough to admit that Veronica had lied. He tried to sell me on a car even though I'd told him I wasn't interested, and the conversation ended there. I'll be reporting this dealership to the Honda America Headquarters on Monday, but I figure this review might help you avoid dealing with these people like I wish I had. More

was here from 7.40PM-9.40PM in the evening.salesman Jacob seemed to have good technical knowledge.But when negotiation started I showed him the other internet quotes I received by email.The Next thing was th seemed to have good technical knowledge.But when negotiation started I showed him the other internet quotes I received by email.The Next thing was that the supposed GM Hassan came to desk shouting that the quote we gave was an insult to this dealership. I have been in US for more than 6 years and the best thing I found here was the politeness of the people. I am surprised these guys even sell cars to people who do some research to save money. He even said that we made this offer after hours adding to the insult. Why do they have the dealership open after hours if they intend to misbehave with the customers. I live in katy and was asked to come in by the internet manager. Funny thing was that the internet manager told us that why I want to go to other dealerships while living in katy. Will never recommend anyone to go there. More

These people are big time scams. If you ever get ads or gift cards from them don;t fall for it. I recieved a gift card for $7000 off a car and I talked to a lady named Donna. She called me about 6 times a gift cards from them don;t fall for it. I recieved a gift card for $7000 off a car and I talked to a lady named Donna. She called me about 6 times a day for a whole week promising me she will honor that discount. I told her fax me a written statement stating that she will do it and she signed it and faxed it. I was very busy at the time and one day I finally decided to show up. When I got there this lady told me a 28,000 car was 30,000 and then i said okay knock off the 7000. And she dosn't even know how to calculate she knocked it down to 25,000 and I was just like what the heck you guys i knew this was what they were going to do they cant fool me. And then she was saying that discount is only for the honda ridgeline i looked on the back of the card and it clearly said they used that as an example. When she actually read the car some sense knocked into her head. But some people they will try to fool you especially if your senior citizens. I soon went to Gillman Honda and got the same vehicle for $23,500 plus tax title license. It made me real mad because the dealor ship is an hour away from where I reside and they will feed you and give you plenty of candy when you get there. Her manager Anthony pisses me off even more. I will never go to this dealorship again no matter what kind of deal they offer me. And also will not reccommend it to friends. BEWARE you can get way better deals they are complete frauds. More

Try to avoid them. When I was there, I was told that 1) all tires are filled with nitrogen instead of air, price? $299! I told them to refill the tires with air since air has roughly 70% nitrogen. 2) the s all tires are filled with nitrogen instead of air, price? $299! I told them to refill the tires with air since air has roughly 70% nitrogen. 2) the salesman asked me "since you are going to pay over $20k for a new car, will $800 more make any difference to you?". I replied "Is $800 nothing to you?". 3)I was called back for a better price for the 2nd time. When the salesman coming back to me, "Good news" he said and showed one printed page in hand. The OTD price on that page is over $2k more than I was told last time! So they increased $2k price for me during my second visit. I joked with him "can you give me a copy of that?" He said "I am afraid we can't" before I left. When they called me the third time the next day, asking me how I was treated during my visit, I told the lady "stay away from me" and hang the phone. More